It is reliable and works seamlessly. The team at Power Diary are constantly updating the program and are really responsive to user suggestions.

Easy to use, great functionality, responsive team.

It integrates seamlessly with medicare for our billing, is intuitive, fast, with an excellent team behind it always ready to respond to our queries and cater to our needs.

Ease of use, great support via Help button, instant customer service, cost effective, SMS reminders to avoid client non-attendance and fantastic range of options.

I now feel confident to run groups and expand my practice with the on-line booking system. It has put the fun back into my administration tasks for which I am immensely grateful.

They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait.

But support is excellent so that really helps with the initial hurdle.

Limited functions available on the calendar - cannot view single day of the week for multiple weeks.

Difficulty uploading my stationary template, problems writing letters in the style I choose (it’s confusing).

I also use the integrated Stripe and Medicare functions for processing payments and Medicare rebates. My clients love that their rebate turns up the next day without them needing to contact Medicare.

A comprehensive practice management system that is easy to use and has great customer support.

I have really liked it, it's been easy to use and updated reasonably regularly with good updates.

Power Diary provides us with a great calendar system, sms reminders for client appointments, financial management of client invoices all covered as is link to Stripe.

For a small private practice it's great to be able t add multiple users and write our progress notes straight in the one place.

The support is second to none, I received two hours of one-to-one free training with the option of more if needed. I think it's priced perfectly too and will grow in line with our practice.

Powerdiary is very colourful and has a great layout which makes it easy to use. I love how you can have different colours for different services.

I love Power Diary and use it everyday, it integrates well with my phone calender and has all the features I need to run my Reiki business.

However, it does remain a very restrictive platform with multiple irritating imperfections.

It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something.

Best aspects are integration with Medicare and Stripe.

PD gives me all this plus insights, trends and the ability to view my business from every angle, and help inform direction and investment.

Cost of the SMS messages, that I didn't start it earlier, it's hard to find fault with it.

A wide range of features to help with running a health practice including integrated telehealth. Online forms are a great feature that helps with saving time and makes this process easier for clients.

I think it's best to be honest with reviews and so I am generally quite critical but I can wholeheartedly recommend Powerdiary and don't have anything negative to say at all.

I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day.

The benefits to my practices are innumerable. The product and the fabulous customer service support provided, reduce administrative hours and angst and also provide multiple positives and benefits.

If they have  the business to support the need, this is a great first step.

Very happy with this product, the ease associated with using it, and the great technical support offered.

We love it and would recommend it without hesitation.

Convenience, communication, ease of use (with a couple of qualifiers).

Easy to update progress notes quickly during / following appointments. Appointment reminders are helpful to confirm scheduled appointments.

I love the simplicity of it , it is very easy to navigate your way around, finding clients, looking at invoices.

I need to utilise this more, and I love the ease of doing notes. As I said before the support you get is amazing.

What I liked most about this software was the simple user interface.

It’s the most economical with great features, would be even better if the cons were resolved.

If you accidentally hit back, it exits the software.

They really know how to capture the patients attention and assist in retaining that patient in the future. Safe and secure communication.

Once we started the process of ending our contract,  professionalism and customer service was extremely ugly.

The worst is that when you notice the critical mistake and can't even reach anyone to fix it.

We were happy with Solution Reach, however, the management software we were using at the time integrated their own communication software within our current version.

We wished that the system could intergrate more with our EHR software. Otherwise over the years the platform has been awesome.

Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.

I would recommend solution reach to other dental practices. I had a good experience with them.

I would avoid this contract oriented sales company at all cost.

Helps with appointment reminders  AND review management for a reasonable price; customer service is amazing.

Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.

Overall easy to use and maintain communtication through.

Worst customer service I have ever come across in all my years as an office manager.

Then the company automatically shut off the system so no messages were going out according to our settings. They didn't even let the providers know they were doing so.

I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.

The communication abilities with patients was great. I loved being able to reach our to patients remotely in the event of inclement weather and cancellation or closures.

Patient communication has never been so effective, smooth, and successful with using this product. Patients response with this software is so much better than other programs we have used in the past.

Ease of use, variety of options and tasks available. Ability to customize communciations and scheduling delivery of communciation.

It's difficult to install and integrate with some practice management softwares. Get reviews from people who use your PMS before jumping on.

In the beginning, Solutionreach seemed great. They promised they would integrate with our PMS, and with the exception of a few stragglers I would find not in the system it seemed to be working.

Worst company I have dealt with since my business openned.

The price and lack of communication when it came to ending the contract it became very difficult.

What I like most about Solution reach is how easy it is to use, and how quickly we are able to text and get ahold of patients.

First and foremost this product is very user friendly.

When this software works, it's great. The issue is that it often doesn't work and it is impossible to get customer service.

It is able to help us send paperwork, text and email patients reminders and key things before their appointments.

We cancelled our contract with ample notice and they refuse to give us a refund on an over charge and refused to accept a written cancellation AND renewed our contract automatically.

Overall our experience is great and they are constantly proving tutorials and there are a lot of videos on YouTube to help guide you through.

The company has been great to work with and we have integrated seamlessly with their software.

Fantastic customer service and once you subscribe to SR lots of great free tools, educ info etc.

Learning curve is a bit steep, though. Also, the support is very poor.

The newsletters were a bit difficult to create and very slow. THe forms and info that patients filled out at check-in has no way of importing into our EHR system- we have to manually input everything.

US Dollar

Power Diary is online practice management software for health clinics, and includes calendar management, automated appointment reminders (SMS or email), treatment note templates (which can be configured to your needs), online forms, client database, client invoicing, waiting lists, online bookings (link to this through website), 2-way SMS chat, Telehealth, an in-platform practice operations manual, reports and analytics and more. 

Power Diary streamlines administrative work for health clinics and is popular with physical therapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors and other health practices. Our customers range from solo practitioners to large, multi-location practices.

Power Diary aims to provide practice management software that makes running a practice easier, simpler and more rewarding. It integrates directly with Stripe, Tyro AU, Mailchimp, Xero, Physitrack, Medicare/DVA AU, Outlook Mail, Outlook Calendar, Go Fax and Google Calendar. 

All Power Diary features are included at all pricing levels. Pay monthly, as-you-go, with no setup fees or contracts! In addition to our main services, we provide complimentary, unlimited support. You can easily reach us through email, live chat in your Power Diary account, or by scheduling phone or video calls.

Transferring your data to Power Diary is simple too, our team will even handle it for you for free!





LongDescription

Treatment Planning

Patient Records Management

Employee Management

Faculty/Staff Management

Electronic Payments

Payment Processing

Practice Management

Customizable Reports

Rescheduling

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

Debit/Credit Card Processing

Charting

Progress Tracking

Digital Signature

Exercise Library

Referral Tracking

Task Scheduling

SSL Security

Electronic Signature

Confirmation/Reminders

Credit Card Processing

On Call Scheduling

Invoice Management

Transaction History

SMS Reminders

For Chiropractors

Communication Management

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Registration Management

Care Plan Management

Calendar Management

Customizable Fields

Multi-Physician

Telemedicine

Template Management

Scheduling

Data Import/Export

Assessment Management

Multi-Location

Self Service Portal

Contact Management

Availability Indicator

Booking Management

EMR/EHR

Email Marketing

Mobile Access

Historical Reporting

Single Provider Practice

Inpatient/Residential

Outcome Assessment Tools

Role-Based Permissions

Client Portal

Forms Management

Insurance Management

Initial Assessments

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Medical Billing

Physician Scheduling

Chat/Messaging

Availability Management

Customizable Templates

Calendar Sync

Physician Management

Billing & Invoicing

Progress Notes

For Mental/Behavioral Health

Customizable Branding

Patient Management

Compliance Tracking

Facility Scheduling

Reporting/Analytics

Contact Database

For Physical Therapy

SOAP notes

Claims Management

Customizable Forms

Appointment Management

Records Management

Client Management

Drag & Drop

Healthcare Compliance

Patient Scheduling

Point of Sale (POS)

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multiple User Accounts

Multi-Provider Practice

For Occupational Therapists

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Power Diary

Live Online

Webinars

Documentation

Videos

For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey.


Messaging

Surveys & Feedback

Patient Engagement

Mobile Alerts

Patient Questionnaires

Client Database

Approval Process Control

Call Reminders

2-Way Messaging

Recall Tracking

Payment Reminders

Two-Way Communication

Online Payments

What's included in the Solutionreach platform: 

Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages.

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