Practice EHR vs SimplePractice

Practice EHR has 35 reviews and a rating of 4.26 / 5 stars vs SimplePractice which has 2536 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.26 / 5 (35)
4.6 / 5 (2536)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 11, 2021
August 3, 2022
Pros/Cons
  • Pros

  • This is a good program on the face, it is very functional and user-friendly, it has a lot of options, and is able to integrate easily.
  • The Dash board, charts, Mobility and flexibility were key. The add-ons available is what is most impressive to me. e.g telemed.
  • Cons

  • If you call customer service, they'll get back to you in one to two weeks time at the worst hour of the day and they don't know how to tell time.
  • I hated the billing side. It was nearly impossible to clear payments that were connected to our older software and you always have to work backwards.
  • Pros

  • SimplePractice is really easy to use and the user interface is nice. It makes a lot of the monotonous tasks of documenting and billing super easy.
  • I like the how its easy to use and navigate. I love that there are helpful videos on every page.
  • Cons

  • My cost s going up over 60. Current customers complained in large numbers and the new company basically ignored them.
  • I think it is something that should be an option. It is too bad that is not an option for people that are more challenged by the program.
Pricing Range
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31 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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