# Practice Mate Software Reviews, Demo & Pricing - 2026 > Review of Practice Mate Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/practice-mate-profile --- [Home](https://www.softwareadvice.com/) / [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/) / Practice Mate Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/practice-mate-profile/alternatives/) # Practice Mate 2026: Benefits, Features & Pricing Wondering if Practice Mate is right for your practice? Our Medical Practice Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Practice Mate 4.5 [(171)](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About Practice Mate Practice Mate is a cloud-based medical practice management solution offered by Office Ally, designed to meet the needs of healthcare providers across all specialties. The software helps healthcare professionals streamline daily operations through features such as appointment booking, revenue management, compliance tracking, patient record-keeping, electronic prescriptions and patient engagement. It focuses on the optimization and modernization of medical operations, enabling healthcare providers to utilize its capabilities to minimize unnecessary administrative duties and enhance the overall patient experience. Practice Mate also integrates with other Office Ally offerings, such as EHR 247 and Patient Ally, so that data can be shared between systems without the need for transfers. Additionally, users can also extend its capabilities with add-ons such as integrated patient reminders, appointment rescheduling, digital forms, change requests, patient intake, direct messaging and statement mailing. These add-ons contribute to the system's overall effectiveness in aiding medical practices in their day-to-day tasks. The application offers a billing and claims management feature that si... mplifies the revenue cycle management process for healthcare providers. This helps users generate and submit electronic claims to insurance companies, track claim statuses, and manage denials and rejections. Practice Mate also includes a secure patient portal that helps streamline patient engagement and communication. Additionally, the software ensures compliance with HIPAA regulations, safeguarding patient data and maintaining confidentiality. One key functionality is the auto-post electronic remittance advice (ERA), which automates the posting of ERAs for enhanced efficiency. Moreover, Practice Mate allows healthcare professionals to track revenue and manage accounts receivable, providing a clear overview of financial performance. It also offers a customizable alert system to notify users of important tasks or events, ensuring nothing falls through the cracks. The application supports multiple practitioners within a single office setting and accommodates practices with multiple locations, making it versatile for a variety of healthcare settings. Furthermore, its patient database feature includes detailed demographics and insurance information to keep patient records organized and accessible. Lastly, Practice Mate offers free set-up, support and training to ensure a smooth onboarding process for users. Customer support is extended through FAQs, live chat, phone and more. In conclusion, Practice Mate by Office Ally stands out as a trusted and compliant medical practice management solution, providing healthcare providers with a comprehensive suite of tools to simplify their operations, improve patient care, and bolster overall practice efficiency. Wondering if Practice Mate is right for your practice? Our Medical Practice Management Software selection experts can help you in 15 minutes or less. ## Practice Mate User Interface ## Popular Practice Mate Alternatives Main Product Practice Mate 4.5 [(171)](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.58Value for money - 4.50Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(528)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/) 4.7 [(829)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.74Value for money - 4.88Customer support - 4.52Functionality Pricing Starting at $49.95 per month Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(964)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Valant EHR Suite](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/) 4.1 [(338)](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 3.97Value for money - 4.08Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [Kipu](https://www.softwareadvice.com/medical/kipu-profile/) 4.7 [(217)](https://www.softwareadvice.com/medical/kipu-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.56Value for money - 4.61Customer support - 4.65Functionality Pricing Available upon request Get Price ## Practice Mate Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Practice Mate Pricing available upon request Plan includes: - Appointment Scheduling - Patient Billing - Configurable Superbills - Patient Scheduling - Patient Ledger - Reports Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Practice Mate Features - Popular features found in Medical Practice Management Appointment Management Charting Claims Management EMR/EHR E-Prescribing HIPAA Compliant Medical Billing Patient Intake Patient Portal Patient Scheduling Physician Scheduling - More features of Practice Mate Access Controls/Permissions Activity Tracking Alerts/Notifications API Appointment Scheduling Billing & Invoicing Calendar Management Cancellation Management Candidate Profiles Case Management Check-in/Check-out Commenting/Notes Communication Management Compliance Management Compliance Tracking Confirmations/Reminders Customizable Forms Customizable Reports Data Import/Export Document Management Document Storage Drag & Drop EDI EHR/EMR Integration Electronic Payments Electronic Signature Eligibility Verification Email Reminders Employee Management Faculty/Staff Management For Group Therapy For Mental/Behavioral Health Forms Management Formulary Management For Orthopedics For Physical Therapy For Podiatrists For Primary Care For Psychiatrists For Substance Abuse Therapy For Urgent Care Historical Reporting Insurance Eligibility Verification Live Chat Medication Alerts/Warnings Medication History Medication Management Mobile App Multi-Location Multi-Physician Multiple Appointment Types No-Show Tracking Online Scheduling Patient Communications Patient Database Patient Engagement Patient Management Patient Questionnaires Patient Records Management Payment Processing Physician Management Practice Management Pre-Appointment Screening Prescription Management Prescription Renewal Real-Time Reporting Records Management Recurring Appointments Reminders Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Room Scheduling Scheduling Self Check-In/Check-Out Self Service Portal SMS Messaging Task Management Third-Party Integrations ## Practice Mate Integrations EHR 24/7 Integration rated undefined from -1 review ## Practice Mate User Reviews Overall Rating 4.5 Ratings Breakdown 5 70% 4 21% 3 5% 2 2% 1 2% Secondary Ratings Ease of Use 4.5 Value for money 4.6 Customer support 4.5 Functionality 4.4 DS Doris S. Verified reviewer Hospital & Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed May 2026 Practice assistance 5 It is a very responsive and effective platform when You incorporate your primary diagnosis and treatment Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to navigate and effective resource of duplication of prescription It helps in understanding the different formulary Cons: Pharmacy location search it does not identify the diagnosis and treatment correlation to differential diagnosis Vendor Response Doris, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product. Replied June 2026 Read More TB Tina B. Verified reviewer Alternative Medicine 2-10 employees Used daily for more than 2 years Review source Reviewed February 2026 Great for small clinics 5 Great overall experience. Customer service is excellent when you need them. The system offers almost everything we need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: We can do all that is needed from one application for our patients and it's secure and compliant. Being able to securely store and access sensitive information is great. Cons: You can't always get reports exactly like you want and with that being said they are upgrading and bringing more flexibility to reports that we can customize. Reasons for choosing Practice Mate Ease of use, cost, and ability to customize what we needed easily. Reasons for switching to Practice Mate Expense of always having to upgrade the soft ware Vendor Response Tina, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied February 2026 Read More JR Jesus R. Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed September 2018 Amazing billing set up 5 Previously 4 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Previously 4 Pros: It's real easy to do billing here. Everything is well organized and I love how it connects to EHR. It makes it easy to look up patients information and uploads without having to switch over to EHR. Cons: Sometimes I still get lost here. A better layout for all the tabs and functions could be implemented, but the way it is right now isn't too bad. Read More TC Tonn C. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed October 2025 Poor Customer Service and Antiquated 1 The on-boarding process offers much support, but then customer service becomes poor to non-existent. Reporting and benefits check features are antiquated and time-consuming. You would need to hire another staff to manage claims payments, which defeats the purpose of using an inexpensive software. Overall, they need to step out of the 2000s and into 2025. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Intuitive, user-friendly. Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles. Cons: Poor customer service. Lack robust reporting features. The reporting is so poor that a practice owner cannot know know which claims are being paid. He needs to log into the insurance companies system to view them. This is quite time consuming and labor intensive and not scalable when you're expanding your practice. Reasons for switching to Practice Mate Too difficult to use. Too many bells and whistles. Vendor Response Tonn, we are sorry to hear that you have not had a positive experience with Office Ally support. We take all complaints seriously and would like to investigate the matter. We would like to reach out and help resolve these issues. However, we're unable to locate your contact information based on the details provided in this review. Please provide additional information (e.g., company name, account name, etc.) or reach out to our support team at https://cms.officeally.com/contact-support so that we can work toward a resolution. Replied November 2025 Read More CS Catherine S. Verified reviewer Mental Health Care 2-10 employees Used daily for more than 2 years Reviewed December 2025 Very satisifed long time user 5 I would recommend Practice Mate to anyone running a small practice. My colleagues also use it some as long as 18 years. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Our office has been using Practice Mate for nearly 8 years. It is easy to learn. Office Ally continues to update their security to avoid hacking. It is still the least expensive and most effective product for a small practice. We submit claims, track authorization, and prepare patients' bills. Office Ally is quick to combat system issues. Cons: While Practice Mate has grown, their customer service could use more training on trouble shooting problems brought to their attention. Reasons for choosing Practice Mate Price and familiarity were the reasons. No reason to switch if we are getting everything we need in one place with nearly no complaints. System issues are a reality of any platform. Vendor Response Catherine, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied December 2025 Read More CM Cheryl M. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Reviewed October 2025 Practice Mate is Truly Awesome 5 I love it and will continue to use it in the future. It has been easy to learn and to navigate. I submit claims, apply payments, etc. all from Practice Mate. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been using Practice Mate for quite some time now. I love the ease of using the program. It is secure and a great priced valued for all that it provides for our office. Cons: The reports could be a little more informational. Currently, the program offers reports but not provide detailed information like the patients would like to see. Reasons for switching to Practice Mate Cost effective, secure and was impressed by the program. Vendor Response Cheryl, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied October 2025 Read More BA Barbara A. Verified reviewer Mental Health Care 2-10 employees Used daily for more than 2 years Reviewed January 2026 Great asset to my business 5 I have been overall very happy with Practice Mate over the years. Most of the times, transactions go smoothly and accurately. Thank you! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Practice Mate is very user-friendly! If there is any confusion at all, the Customer Service Team at Office Ally clears it up, swiftly. Cons: Sometimes the transition between screens lags, and other times an insurance claim will go through more than once. This results in claims being rejected as "Duplicates," when in fact, they were inputted only once. Reasons for choosing Practice Mate Practice Mate is very user friendly. The price is fair and the customer service is great. Vendor Response Barbara, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied January 2026 Read More ML Marianne L. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Reviewed October 2025 Office Ally Ease of BIlling 4 I've been using it for a long while now and I think I just got used to it's weaknesses so I didn't complain. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: It didn't take too long to get started billing insurances. Very user friendly and bec I was able to send out first claims without the training yet. Cons: It does not keep track of duplication. It would be nice if it recognized that there are duplicates of patients or dates of service entered. Used it for a while and it should have been one of the updates because it is an important one. Correcting claims should be easier than what it is now. Reasons for switching to Practice Mate Price and ease of use and support if pretty good compared to the other software in the past which most of time were off shore and didn't really care . Vendor Response Marianne, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied October 2025 Read More LB Laura B. Verified reviewer Mental Health Care 2-10 employees Used daily for less than 2 years Reviewed November 2025 Best product around for the price and functions 5 Overall, it is an invaluable product! I would recommend to any small private practice. Honestly, never had a complaint. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: I've used Office Ally's Practice Mate since 2008. While I have always loved it because of its low cost and value for the money, I was recently impressed with the level of security that Office Ally has for its products. I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my private practice management. Cons: A con for some but not me, is that there might be limited features or functionality but I haven't run into that for my needs. Reasons for choosing Practice Mate Cost and functionality works best for us with Practice Mate. Vendor Response Laura, thank you for the complimentary review and thank you for being a long-time valued customer. We are glad that you are enjoying the product. Replied November 2025 Read More AP Amanda P. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Reviewed January 2026 Meets expectations 5 I have been with office ally since 2013. They are an Easy to use program and seem to be keeping up with the needs of providers Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: I feel it is a User friendly program, it has helpful staff, expanding and getting better as needs grow, Cons: I feel the Secondary claim process is a little tricky to understand and it is often challenging to get someone on the phone quickly Reasons for choosing Practice Mate At that time I could not understand simple practice Vendor Response Amanda, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied January 2026 Read More Showing 1 - 10 of 171 Reviews [See All Reviews](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/) ## Practice Mate Popular Comparisons [EHRYourWay vs Practice Mate](https://www.softwareadvice.com/medical/ehryourway-profile/vs/practice-mate/)[CounSol.com vs Practice Mate](https://www.softwareadvice.com/mental-health/counsol-profile/vs/practice-mate/)[TherapyNotes, LLC vs Practice Mate](https://www.softwareadvice.com/medical/practice-mate-profile/vs/therapynotes/)[Valant EHR Suite vs Practice Mate](https://www.softwareadvice.com/medical/practice-mate-profile/vs/valant-psychiatric-emr/)[Kipu vs Practice Mate](https://www.softwareadvice.com/medical/kipu-profile/vs/practice-mate/)[SimplePractice vs Practice Mate](https://www.softwareadvice.com/medical/practice-mate-profile/vs/simplepractice/)[EHR 24/7 vs Practice Mate](https://www.softwareadvice.com/medical/ehr-24-7-profile/vs/practice-mate/)[Tebra vs Practice Mate](https://www.softwareadvice.com/medical/kareo-profile/vs/practice-mate/) [Compare All Alternatives](https://www.softwareadvice.com/medical/practice-mate-profile/alternatives/) ## Other Top Recommended Medical Practice Management Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **223** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **187** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **143** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1369) Recently recommended **68** times Stuck Between Options? 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