--- title: "Practice Mate Software Reviews, Demo & Pricing - 2026" description: "Review of Practice Mate Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/practice-mate-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/) / Practice Mate Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/practice-mate-profile/alternatives/) # Practice Mate Review Custom quote Free version 1 plan Wondering if Practice Mate is right for your practice? Our Medical Practice Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Practice Mate 4.5 [(171)](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About Practice Mate Practice Mate is a cloud-based medical practice management solution offered by Office Ally, designed to meet the needs of healthcare providers across all specialties. The software helps healthcare professionals streamline daily operations through features such as appointment booking, revenue management, compliance tracking, patient record-keeping, electronic prescriptions and patient engagement. It focuses on the optimization and modernization of medical operations, enabling healthcare providers to utilize its capabilities to minimize unnecessary administrative duties and enhance the overall patient experience. Practice Mate also integrates with other Office Ally offerings, such as EHR 247 and Patient Ally, so that data can be shared between systems without the need for transfers. Additionally, users can also extend its capabilities with add-ons such as integrated patient reminders, appointment rescheduling, digital forms, change requests, patient intake, direct messaging and statement mailing. These add-ons contribute to the system's overall effectiveness in aiding medical practices in their day-to-day tasks. The application offers a billing and claims management feature that si... mplifies the revenue cycle management process for healthcare providers. This helps users generate and submit electronic claims to insurance companies, track claim statuses, and manage denials and rejections. Practice Mate also includes a secure patient portal that helps streamline patient engagement and communication. Additionally, the software ensures compliance with HIPAA regulations, safeguarding patient data and maintaining confidentiality. One key functionality is the auto-post electronic remittance advice (ERA), which automates the posting of ERAs for enhanced efficiency. Moreover, Practice Mate allows healthcare professionals to track revenue and manage accounts receivable, providing a clear overview of financial performance. It also offers a customizable alert system to notify users of important tasks or events, ensuring nothing falls through the cracks. The application supports multiple practitioners within a single office setting and accommodates practices with multiple locations, making it versatile for a variety of healthcare settings. Furthermore, its patient database feature includes detailed demographics and insurance information to keep patient records organized and accessible. Lastly, Practice Mate offers free set-up, support and training to ensure a smooth onboarding process for users. Customer support is extended through FAQs, live chat, phone and more. In conclusion, Practice Mate by Office Ally stands out as a trusted and compliant medical practice management solution, providing healthcare providers with a comprehensive suite of tools to simplify their operations, improve patient care, and bolster overall practice efficiency. Do you work for Practice Mate? [Manage this product listing](https://www.g2.com/products/practice-mate-by-office-ally/claim_requests/new?auto=true) Wondering if Practice Mate is right for your practice? Our Medical Practice Management Software selection experts can help you in 15 minutes or less. ## Practice Mate User Interface ## Popular Practice Mate Alternatives Main Product Practice Mate 4.5 [(171)](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.58Value for money - 4.50Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/) 4.7 [(830)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.74Value for money - 4.88Customer support - 4.52Functionality Pricing Starting at $49.95 per month Get Price Alternative Product [Valant EHR Suite](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/) 4.2 [(340)](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 3.97Value for money - 4.09Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Kipu](https://www.softwareadvice.com/medical/kipu-profile/) 4.7 [(218)](https://www.softwareadvice.com/medical/kipu-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.55Value for money - 4.61Customer support - 4.65Functionality Pricing Available upon request Get Price ## Practice Mate Pricing and Plans Practice Mate has one plan. Practice Mate is custom-priced. Free version Practice Mate Custom Quote Available. Practice Mate is available for free. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.… Practice Mate plan includes: - Appointment Scheduling - Patient Billing - Configurable Superbills - Patient Scheduling - Patient Ledger - Reports Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Practice Mate pricing compare to alternatives? Explore how Practice Mate's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Practice Mate4.5[(171)](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/) | Free | Not available | Available | 4.6 | | [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)4.9[(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.8 | | [CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/)4.7[(830)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) | $49.95 /mo | Available | Not available | 4.7 | | [Valant EHR Suite](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/)4.2[(340)](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.0 | | [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)4.7[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) | $69.00 /user/mo | Available | Available | 4.6 | Practice Mate4.5[(171)](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 4.6 - [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)4.9[(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.8 - [CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/)4.7[(830)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) * * * Starting price $49.95 /mo Free trial Available Free version Not available Value For Money 4.7 - [Valant EHR Suite](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/)4.2[(340)](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.0 - [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)4.7[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) * * * Starting price $69.00 /user/mo Free trial Available Free version Available Value For Money 4.6 ## Practice Mate Features - Popular features found in Medical Practice Management Appointment Management Charting Claims Management EMR/EHR E-Prescribing HIPAA Compliant Medical Billing Patient Intake Patient Portal Patient Scheduling Physician Scheduling - More features of Practice Mate Access Controls/Permissions Activity Tracking Alerts/Notifications API Appointment Scheduling Billing & Invoicing Calendar Management Cancellation Management Case Management Check-in/Check-out Client Portal Commenting/Notes Communication Management Compliance Management Compliance Tracking Confirmations/Reminders Customizable Forms Customizable Reports Data Import/Export Document Management Document Storage Drag & Drop EDI Electronic Payments Electronic Signature Email Reminders Employee Management Facility Scheduling Faculty/Staff Management For Group Therapy For Mental/Behavioral Health Forms Management Formulary Management For Orthopedics For Podiatrists For Primary Care For Psychiatrists For Substance Abuse Therapy For Urgent Care Historical Reporting Insurance Eligibility Verification Live Chat Medication Alerts/Warnings Medication History Medication Management Mobile App Multi-Location Multi-Physician Multiple Appointment Types No-Show Tracking Online Scheduling Patient Communications Patient Engagement Patient Questionnaires Patient Records Management Payment Processing Physician Management Practice Management Pre-Appointment Screening Prescription Management Prescription Renewal Real-Time Reporting Records Management Recurring Appointments Reminders Reporting/Analytics Reporting & Statistics Revenue Management Room Scheduling Scheduling Self Check-In/Check-Out Self Service Portal SMS Messaging Task Management Task Scheduling Third-Party Integrations ## Practice Mate Integrations EHR 24/7 Integration rated undefined from -1 review ## Practice Mate User Reviews ## Practice Mate customer ratings - Overall rating: 4.5/5 - Total reviews: 171 ### Rating distribution - 5 stars: 120 reviews (70%) - 4 stars: 36 reviews (21%) - 3 stars: 8 reviews (5%) - 2 stars: 3 reviews (2%) - 1 star: 4 reviews (2%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.6/5 - Customer support: 4.5/5 - Functionality: 4.4/5 --- ### Office Ally is Awesome! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used it for a long time and they are always keeping up to date with all the new requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, support is available if needed, claims are easy to file and feedback provided throughout the processing of claims. #### Cons Nothing negative to say, customer service is fast , respond quickly, professionally and helpful everytime! #### Vendor response Lori, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product. Replied July 2026 --- ### Practice assistance - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a very responsive and effective platform when You incorporate your primary diagnosis and treatment #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate and effective resource of duplication of prescription It helps in understanding the different formulary #### Cons Pharmacy location search it does not identify the diagnosis and treatment correlation to differential diagnosis #### Vendor response Doris, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product. Replied June 2026 --- ### Officemate - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It was a good experience for the start of my clinic. It kept the overhead low and it got the job done! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For its value it was a great product, and it was pretty easy to use. It had a basic but good schedule. It processed insurance claims quickly and correctly. #### Cons The EHR did not have great templates. It required a lot of time to get notes together, especially for new patients. #### Vendor response Panagiotis, thank you for the complimentary review and thank you for being a valued customer. We are glad that you have enjoyed the product. Replied May 2026 --- ### Great for small clinics - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Great overall experience. Customer service is excellent when you need them. The system offers almost everything we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We can do all that is needed from one application for our patients and it's secure and compliant. Being able to securely store and access sensitive information is great. #### Cons You can't always get reports exactly like you want and with that being said they are upgrading and bringing more flexibility to reports that we can customize. #### Vendor response Tina, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied February 2026 --- ### Great asset to my business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been overall very happy with Practice Mate over the years. Most of the times, transactions go smoothly and accurately. Thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Practice Mate is very user-friendly! If there is any confusion at all, the Customer Service Team at Office Ally clears it up, swiftly. #### Cons Sometimes the transition between screens lags, and other times an insurance claim will go through more than once. This results in claims being rejected as "Duplicates," when in fact, they were inputted only once. #### Vendor response Barbara, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied January 2026 --- ### I would definitely recommend this to any small practice - Overall rating: 5/5 - Reviewer: Diane H. - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is an outstanding product. Cost-wise, amount of features and how often Office Ally is looking to improve its product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We've been using Practice Mate for 6 years. While it started off free, they kept it free for as long as they could. Eventually it had to change and it's still very affordable. Customer support hasn't been top notch but I believe Office Ally is working on that. Technology has it's hiccups but we rarely have any issues. Our claims are generally seamless with an occasional issue because of the way payers change their standards. The features make it easy to customize the way we use them with being able to bring reports into Excel! Patients' billing statements, especially are user friendly. All in all, Office Ally's Practice Mate seems to have outstanding security with no issues that I'm aware of. #### Cons Practice Mate has so-so customer support as of late. The past they were much better. Lately, the people answering the requests aren't as thorough to troubleshoot questions. #### Vendor response Diane, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied January 2026 --- ### Why I love my billing mate - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Easy fast reliable efficient system has excellent library of insurance payers diagnosis codes wouldn’t switch to another system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy billing excellent value for money fast reliable system I have been using for several years and wouldn’t change #### Cons It is really very easy system nothing to not like here even my staff loves it computer techies can cut back on few steps eventually but I love ve it #### Vendor response Leena, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product. Replied January 2026 --- ### Upgrade to Practice Mate with Office Ally - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I have used for over 10 years and got my insurance biller to test it and now she uses it all the time as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of entering and finding section I needed - easily read and organized appropriately. Cues were good as well. #### Cons Slow sometimes but may have been my internet or my older computer, does not happen often but occasionally #### Vendor response Virginia, thank you for the complimentary review and thank you for being a long-time valued customer. We are glad that you are enjoying the product. Replied January 2026 --- ### Great low cost option for small offices. - Overall rating: 4/5 - Reviewer: HJ L. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Practice Mate has been good. I would recommend to someone who wants to ease into using EHR software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that it has a user friendly interface. It also is integrated with Service Mate which I use on a regular basis. #### Cons Practice Mate can only be used while being connected to the internet. There is no offline setting. It can be an issue when the wifi connection goes down. #### Vendor response Hyeong, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied January 2026 --- ### So far the best option out there for me for over a decade - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very very positive, got lots of guidance while learning, never felt that reps were frustrated with me questions or calls. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easier to learn that most other systems I’ve used. There is a little bit of a learning curve with any new system but for me most of the system made sense immediately and the other 20% I had the hang of within 8 wks of using it. Theres a reason why I’ve been using them for the last decade. The phone support is amazing and not only helps you resolve any challenges you’re having but helps you learn how to avoid it repeating. The template for diagnosis, CPT codes, POS and modifiers are very easy to set up and saves a lot of time. No other system has been as efficient in this area. They’ve added a video library that can help you not only learn how to use the software but it’s there 24/7 when you do need to fix a mistake you made. That is a time saver as well. #### Cons The non par list of insurance companies can be pricy depending on how many non par insurance companies you bill. #### Vendor response Susan, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product. Replied January 2026 --- Showing 1 - 10 of 171 Reviews [See All Reviews](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/) ## Practice Mate Popular Comparisons [EHRYourWay vs Practice Mate](https://www.softwareadvice.com/medical/ehryourway-profile/vs/practice-mate/)[CounSol.com vs Practice Mate](https://www.softwareadvice.com/mental-health/counsol-profile/vs/practice-mate/)[Valant EHR Suite vs Practice Mate](https://www.softwareadvice.com/medical/practice-mate-profile/vs/valant-psychiatric-emr/)[TherapyNotes, LLC vs Practice Mate](https://www.softwareadvice.com/medical/practice-mate-profile/vs/therapynotes/)[Kipu vs Practice Mate](https://www.softwareadvice.com/medical/kipu-profile/vs/practice-mate/)[SimplePractice vs Practice Mate](https://www.softwareadvice.com/medical/practice-mate-profile/vs/simplepractice/)[Tebra vs Practice Mate](https://www.softwareadvice.com/medical/kareo-profile/vs/practice-mate/)[EHR 24/7 vs Practice Mate](https://www.softwareadvice.com/medical/ehr-24-7-profile/vs/practice-mate/) [Compare All Alternatives](https://www.softwareadvice.com/medical/practice-mate-profile/alternatives/) ## Other Top Recommended Medical Practice Management Software [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **4.0** (1392) Recently recommended **245** times [TotalMD](https://www.softwareadvice.com/medical/totalmd-profile/) **4.4** (66) Recently recommended **167** times [Populate](https://www.softwareadvice.com/medical/populate-profile/) **5.0** (1) Recently recommended **116** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **112** times Stuck Between Options? 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