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> Reviews of Practice Mate. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Practice Mate is a good fit for you!

Source: https://www.softwareadvice.com/medical/practice-mate-profile/reviews

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Practice Mate Reviews

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[Overview](https://www.softwareadvice.com/medical/practice-mate-profile/)

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# Practice Mate Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(120)

4

(36)

3

(8)

2

(3)

1

(4)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.6

Functionality

4.4

* * *

### Pros

"The few times I had questions or problems with a particular carrier, customer service was able to help me resolve and explain in great detail."

"The features make it easy to customize the way we use them with being able to bring reports into Excel!"

"The template for diagnosis, CPT codes, POS and modifiers are very easy to set up and saves a lot of time."

### Cons

"The only thing I would say is that you have to be very precise clicking on some of the pieces so it can be a little tedious, but other than that, there’s nothing I can say that’s not absolutely positive"

"I feel the Secondary claim process is a little tricky to understand and it is often challenging to get someone on the phone quickly"

"You would need to hire another staff to manage claims payments, which defeats the purpose of using an inexpensive software."

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Practice Mate Reviews, Pros and Cons - 2026 Software Advice