PracticeAdmin Medical Billing Software


14 reviews(4.5/5)
14 reviews(4.5/5)

PracticeAdmin is a cloud-based practice management and medical billing software solution, providing Software-as-a-Service (SaaS) to billing companies, specialty medical practices and other providers.

PracticeAdmin is designed to assist with practice management and assist with collections, while offering functionality for billing, scheduling, claims management and financial reporting.

PracticeAdmin offers appointment scheduling, custom fee schedules, billing, claims management, claims scrubbing, financial reporting, accounts receivable workflow manager, paperless document manager and integrated clearinghouse services.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8 , Windows 10

14 Reviews of PracticeAdmin

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  • JENNIFER from OSNC

    Specialty: Chiropractic

    Number of employees: 2-10 employees

    June 2018

    GREAT PRODUCT!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I love this program, very very easy to use and figure out on your own how to work around in it. Awesome product!!!

    Cons

    The only problem I ever had with this product is that it tends to freeze or not respond when the computer needs to be updated to keep up with its running system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Chela from Spectrum Electric Inc.

    Specialty: Other specialty

    Number of employees: 2-10 employees

    March 2018

    Did a trial and worked very well

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I did a trial run on it trying to figure out the program and see if it was useful for us. As a scheduling contractor we thought this would be a good selection.

    Cons

    This product works best with healthcare and all that good stuff. To just use it for the perks of scheduling is no good, it's way to complicated for the use we wanted it for.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Angela from Crescent View Medical Clinic

    Number of employees: 2-10 employees

    January 2017

    Office Manager

    Ease-of-use
    Functionality
    Quality
    Support

    I appreciate the easy to the program. The consistent problem is when it interfaces with another program. We have had concerns when scheduling patients as well as billing. We have been the ones to consistently bring it to the attention of the program customer service reps. Either the patients do not process from scheduling to the other program or on to billing.

    Pros

    The program is user-friendly and the reports are very helpful in identifying information.

    Cons

    Interface concerns are present and consistent.

    Review Source: Capterra

    Response: PracticeAdmin, PracticeAdmin

    January 2017

    Thank you for your kind comments about our ease-of-use, our reporting, and the value received. We're sorry to hear that you had issues with your EMR interface. Our interface team has built dozens of successful interfaces to EMRs, lab systems, and other third party products. While the vast majority run smoothly. there can be occasional challenges with certain vendors. If you are still experiencing interfaces issues, please be sure to open a support ticket with PracticeAdmin and your EMR vendor.

  • Karen from East Tennessee Spine and Orthopaedic Specialists

    Specialty: Orthopedics / sports medicine

    Number of employees: 11-50 employees

    December 2016

    PA in my POV

    Ease-of-use
    Functionality
    Quality
    Support

    PA could be a very useful program. It has many quality functions and is, for the most part, user friendly. However, there are a few things that I wish were different or could be changed and the customer support was better. I have found it very difficult to get in contact with customer support or to get a call back in a timely manner.

    Pros

    love the flow of the screens user friendly

    Cons

    do not like the reports customer support respond time

  • Linda from Dr. David H Arnold

    June 2015

    We have been a customer of Practice Admin for several years. We have really enjoyed the system

    Ease-of-use
    Quality
    Support

    This system is really easy friendly. All of the staff have been very helpful and get back to our issues in a timely manner. Would highly recommend this system.

    Review Source: Capterra

    Response: PracticeAdmin, PracticeAdmin

    June 2015

    Thanks so much for your review and your compliments about our support team.

  • Kristy from M. Medical Management

    April 2015

    Good PM Partner

    Ease-of-use
    Quality
    Support

    PracticeAdmin is the third PM company I've worked for since taking over the management of my business, and I most like their user-friendly software and the reports feature. Their customer service is good and very responsive. While comparably they may be more expensive than other software I¿ve used, they also provide a good product and better service than other companies. I also think their partnership with the TriZetto clearinghouse could use some improvement. Overall PracticeAdmin has a good product and is very responsive when our clients have questions.

    Review Source: Capterra

    Response: PracticeAdmin, PracticeAdmin

    April 2015

    Thank you for your review! We'll definitely look at how we manage our partnerships in the future.

  • Michelle from Apex Practice Solutions

    Specialty: Multi-specialty

    February 2015

    I have used PA for over 6 years. We use scheduling/billing for MD

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's very easy to use compared to the 5 other software products we have to support due to clients picking different systems for EHR needs.

    Cons

    I wish that it had a great EHR companion, and support needs to be increased. It feels like they are spread pretty thin and are not as timely in response to our tickets at times, and it is the same person taking care of us.

  • Mike from Precision Practice Management, Inc.

    September 2014

    Great practice management software, great support

    Ease-of-use
    Quality
    Support

    Revenue cycle management is difficult work, so the software matters. And as much as my company supports clients on many major PM software platforms, including Epic, ECW, EMD, Vitera, Allscripts, NextGen and others, the best medical billing results are achieved by us using PA's PM system. For larger volume practices and medical groups, there are many features of the software that greatly assist in workflow management, and for denial management, the ARI module is the best there is. The tools available in the PA system are first rate, and the support of that system is first rate too. If you need help, PA's customer service is there for you.

    Review Source: Capterra
  • Michael from Precision Practice Management

    September 2014

    Review of PracticeAdmin's Practice Manager

    Ease-of-use
    Quality
    Support

    We have been very pleased with the functionality and effectiveness of Practice Manager and appreciate very much all of the support we receive from the PracticeAdmin Team.

    Review Source: Capterra

    Response: PracticeAdmin, PracticeAdmin

    September 2014

    Thank you for such a positive review!

  • Patricia from Alta Medical Services

    September 2014

    Practice Admin Review

    Ease-of-use
    Quality
    Support

    Overall, a good software. Its a little complicated when you are first starting out, but gets easier with time. I wish they were able to customize reports a bit more, but for the most part, they have everything we need. Customer service is slow to respond sometimes, but they eventually get around to us!

    Review Source: Capterra
  • Michelle from Apex Practice Solutions, Inc

    August 2014

    Enrollment process for my new clients

    Ease-of-use
    Quality
    Support

    I have worked with PA for 6 + years and still to this day receive excellent customer service. Even when I do not get the answer I want, I am made to feel that PA has and will consider all of my requests. Their sales department is so timely in their responses to me. Thanks to Diane and Jim for everything!

    Review Source: Capterra
  • Kathy from Dyson Consulting Services, LLC

    August 2014

    Practice Management the is simple to implement and Stay on top of your Revenue!

    Ease-of-use
    Quality
    Support

    Practice Admin is one of many Practice Management systems that I have used. It is my choice for clients without an integrated EMR/PMS solution. It is simple to implement, easy to get EDI in place and works well for practices of 1-5 physicians. The pricing is so competitive and makes it a great choice for all of my clients. The Today Screen gives you an instant summary of every component of your revenue cycle and allows the office management team to be aware of challenges in the billing offices before they get out of hand. Reporting is very robust but would really like to have the ability to do Crystal Reporting or simple customizations to the standard reports for unique situations.

    Review Source: Capterra

    Response: PracticeAdmin, PracticeAdmin

    August 2014

    Thanks for the feedback! Also, enhanced on-demand reporting capabilities to complement the 350 reports currently in the product are on our road map.

  • Kelley from Coding $ Reimbursement Solution

    August 2014

    PA/ARI

    Ease-of-use
    Quality
    Support

    I am not liking the new dx layout from the last update. Overall I like the easy use of the system. ARI has to be one of my favorite tools. I just know that even after all these years with PA that I am not using ARI to the fullest. I have been able to teach my accounts over the phone (w/o a GTM) how to enter pts, add insurance co, run reports ect.. PA has so many reports that I can run in many different ways (DOS/accounting) and ALL my accounts LOVE the fact that I can give them a reports minutes. Looking forward to many more years with you all. Thank you!

    Review Source: Capterra

    Response: PracticeAdmin, PracticeAdmin

    August 2014

    Thank you for the feedback about the dx layout! We appreciate your continued business and thanks for your positive comments.

  • Sayeeda from Neurology Clinic of South Arkansas

    August 2014

    Claims

    Ease-of-use
    Quality
    Support

    Practice Admin is very easy to submit claims electronically and you will see the funds in your bank account in no time.

    Review Source: Capterra

    Response: PracticeAdmin, PracticeAdmin

    August 2014

    Thanks! It's always nice to hear such positive comments from a customer.

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