The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018.

Familiar with Epic, VA system, Care360, and this by far the worst I've encountered. No integration or support for Mac or iPad.

Once you develop the template it is easy to use.

The customer support is great and knowledgeable and our Customer Experience Mangers are awesome and very patient with us.

This is an integrated product with many business partners to rely on. We use the Dell cloud for our system which is has great reliability for access and download speed.

Very expensive to get a new user added, especially being a small group practice. Being charged a lot of money for monthly maintenance.

Overall product support is poor, and god forbid you need them when a problems arises. Updates break the system from Windows, Greenway, and other standard 3rd party applications.

The e-prescribing is cumbersome and time consuming, again, this may be a training issue as it was barely touched on because of all the other problems.

Overall, the product is well thought out for all areas - from check-in to check-out, billing, payments, and denials.

We have been clients since 2004 and have been very pleased. As our practice has grown, we continue to appreciate Greenway/Primesuite.

The market place is where you leave your problems. I log onto it and let them know what is not working for me.

PrimeSuite is user friendly, reliableand secure for any healthcare provider. Also, it is cost effective.

If it is not escalated, prepare for a long wait. Personally, we have been dealing with software companies for years on multiple levels, and this is the single worst user experience we have ever had.

Great Software, with fabulous Customer Service. Product helps us take better care of our patients.

We have been using Greenway, Prime Suite for over 11 years. Purchasing Greenway is a decision we haven't ever regretted.

Love Escribe, love ability to import notes, excellent library of templates from correspondence to provider notes.

The software itself is good looking with easily usable menus and modules.

I hate that the system cannot separate out (HL7) documents coming into the system by office location. They are all mixed together so that's very frustrating the bigger we get.

Greenway Prime Suite was very good it is that the Company decided they no longer wanted to support their product.

This places me at risk for HIPAA violation. When I purchased the software, before its acquisition by Greenway Health, I was promised a no cost exit with usable data.

No way to easily send out consults to referring physicians. Inability to import photos or pics of patient problems.

Greenway has proven effective solutions to ease the workflow and maintain thorough documentation throughout the practice and to provide comprehensive patient chart documentation.

They also provide a fair price, which is very much appreciated.

We have been live for three years, and the whole experience has been horrible. When we call, we are on hold for an average of two hours before we are disconnected.

I have heard horrible things about a lot of EHR systems, in fact, most of them.

This being compounded with them trying to integrate with Salesforce is proving to be a tragic move for this software company.

Cost is reasonable compared to several others out there. It isn't hard to navigate.

My previous EHR was far superior at a fraction of the cost.

The program is awkward to navigate and slow to load or go from page to page. It takes too many clicks to perform a task.

I think the Greenway service is second to none. Any problem I have is handled by a phone call or a message.

That being said, the more flexibility you have, the more confusing or harder it can be to grasp all the different possibilities.

Great customer service and easy to work with. Greenway provides an excellent patient portal that our patients enjoy using to remain in contact with our office.

Great, easy software looks up to date & not old like other products. I've been using it for almost 5.

Poor customer support have had loggin delays every morning for months contacted Customer service they were not able to resolve the issue.

Ease of use and the intuitiveness in using it. We have a customer experience manager, we can call her at any time with questions and she helps us out, she is very helpful.

If you just run with the basics without modifying it for yourself, you will be frustrated and wasting your time and money.

We have been with Greenway PS since 2008 and love the ease of the system. The integration of the practice management and the chart is amazing.

Scrip writing is all we use it for, and that has been good. It's one fed requirement that I think has been positive for us.

I hope everyone try using it , you will LOVE IT.

Easily integrated into our practice, customer support is excellent.

Good value for the money, well built software solution.

Easy to use, integrated with our EHR, convenient for provider, pharmacy and patient.

No other thing to mention because time is money and direct patient care.

30pm Pacific Time is just difficult as problems arise as the day goes by but I only have time to deal with them later in the day.

RxNT has great customer service and a stable platform that is growing with the medical industry changes.

The overall experience with RXNT is great. The system completes all necessary requirements for our agency to remain compliant with Mental Health contracts.

Excellent ease of opioid prescription writing for our admissions and on going care of patients for hospuce.

Customer support each RxNT team member shared their expertise in a logical understandable manor.

Delivers great value,easy to use great company and easy to work and delivers sound integrated system which is compatible with my revolution ehr have used daily for years and keeps getting better.

In general we are very happy with RxNT, and the support ans assistance we receive always with a smile. Every issue we have ever had has been addressed in a timely manner and resolved quickly.

CUSTOMER SERVICE and TROUBLESHOOTING, even pre COVID-19 they are terrible. Lines 99% busy, long waiting, often instructed to leave a message.

Their ability and willingness to interface with our providers and our agency to keep improving the product.

Easy to use, fast, I like the formularies, and I feel customer service has been helpful the few times I've been in contact with them.

Can be used on Windows, Mac, iPhone, iPad, and Android cellphone. Best ePrescribing software that I’ve used.

I like that the software integrates with our EHR system and that it is fairly user friendly.

The ease of use and how quick it is to refill medications.

Ease of use, very informational, just a great piece of software that is versatile and all around awesome.

I have called at 5:30 pm for an emergency leaving full details of problem, a call comes until next day, nothing solved plus a nonsense explanation of why not.

It is difficult to manage to set ranges for the medications we use routinely.

Working as OnCall overnight RN for hospice this is a wonderful software for when I need to get meds sent ASAP for our patients.

Inability to easily have common meds and their dosing conveniently  able to be plugged in to a script.

Good, and well priced, need better features to track patient progress.

Worse EHR I have ever used. Gives an error report when you try to save data and every thing you have done will be lost.

Simple layout and user friendly software. Helpful and friendly support that comes free and unlimited.

Price is inexpensive and easy to use software.

Scheduling is quick, EHR is comprehensive, E RX is great. Learning billing in progress.

Great option to have to better workflow for ordering medications.

Too much time wasted with extra clicks. Inability to create simple custom reports.

RxNT has been a nice change from my old EMR overall. Price is low, and having a phone app is key.

The system has a great medication side, it is easy to send and receive requests and refills.

I love the way you can actually chat with someone online rather than have to call and wait for hours before someone finally picks up the phone.

GREAT software for new billers and/or those with small practices.

Poor customer service and lack of adequate knowledge of the software by some of their staff.i can't recommend ad it is.

Cost for available services / features is great.

US Dollar

Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system. Practices can choose between on-premise and hosted options and can add on integrated solutions for revenue cycle management, interoperability, population health management, mobile access, analytics and patient engagement.


Prime Suite supports clinical documentation for primary care and specialties with templates specific to the encounters those physicians see most often. To support practice participation in quality care initiatives, Prime Suite is certified for MU Stages 1 and 2, and is prevalidated to offer points toward NCQA patient-centered medical home (PCMH) recognition.


Prime Suite also includes tools to assist with ICD-10 coding and dashboards to track progress toward quality measures for value-based programs.



LongDescription

Patient Records Management

Document Storage

Task Scheduling

Template Management

EMR/EHR

Compliance Management

Activity Dashboard

Alerts/Notifications

Reminders

Customizable Templates

Reporting/Analytics

Records Management

Patient Scheduling

Patient Portal

Task Management

Document Management

Practice Management

Charting

For Family Medicine

Drug Reference Database

E-Prescribing

Medication Management

For Cardiologists

For Obstetrics & Gynecology

For Primary Care

For Orthopedics

For Pain Management

For Neurologists

For Urologists

Web browser (OS agnostic)

Please contact Greenway Health for pricing details.

Self-Employed

2-10

11-50

51-200

201-500

501-1000

Prime Suite

RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & revenue cycle management. Simple, transparent pricing includes free setup and training, free data transfer, free in-house support, free mobile applications, and no "hidden fees." Connected iOS and Android apps for mobile and tablets allow providers to e-prescribe, manage patient information, charge capture, schedule providers and practice resources, and check-in patients from anywhere. Our dedicated U.S. teams are your partner, delivering a collaborative approach to solving business challenges for practices and specialties of all sizes. 

RXNT’s EHR improves patient care and streamlines clinical management. With single sign-on (SSO) for multiple locations, access patient health and prescription history at the point-of-care, schedule patients and providers, and request and review lab or imaging orders. Plus, attach and organize documents within patient charts for clinical care plans and follow-ups. Customizable "smart" encounter forms and short keys eliminate redundancy and improve workflows.

Share real-time data with patients and other clinicians for better care coordination and next-step support. Patients benefit from the PHR Patient Portal, check-in features, electronic prescribing, and referrals. RXNT’s E-Prescribing is EPCS-certified, PDMP-integrated, Surescripts-certified, HIPAA-compliant, and supports MACRA and MIPS when connected to EHR.

RXNT's Practice Management & Billing helps maximize revenue and profitability for your practice. Customizable reports allow users to monitor and analyze practice data and projected revenues, and conduct real-time eligibility checks for claims using electronic remittance advice (eRA). Automated claims accuracy checks and built-in claim scrubbing detects and eliminates billing code errors, resulting in faster reimbursement. Plus, a comprehensive and always up-to-date database of ICD-10 codes means fewer claim rejections. Meanwhile, manage appointments and collect payments with automatic appointment reminders, charge capture, insurance eligibility, and patient bill pay. Single sign-on simplifies operations for central billing offices.

Any of RXNT’s software products (EHR, ERX, PM, Billing, Scheduling) can be combined for a completely integrated "Full Suite" system. Our unified software suite employs a secure, central database so your data passes through every product in real-time no matter the device.

Treatment Planning

Document Templates

Employee Management

Messaging

Meaningful Use Certified

Faculty/Staff Management

Electronic Payments

Invoice History

Patient Engagement

Admissions Management

Payment Processing

Order Entry

Mobile Alerts

Online Forms

Prescription Cancellation

Patient Questionnaires

Customizable Reports

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

EPCS Compliant

Lab Results

View, Download, Transmit

Referral Tracking

Secure Messaging

SSL Security

Electronic Signature

IVR/Voice Recognition

Confirmation/Reminders

SMS Reminders

Communication Management

Patient Intake

Electronic Prior Authorization

Recurring Appointments

No-Show Tracking

Registration Management

Clinical Notes

EHR-Agnostic

Medication Alerts/Warnings

Calendar Management

ONC-ATCB Certified

Multi-Physician

Clinic Interoperability

Scheduling

Data Import/Export

Care Summaries

Vaccine Management

Multi-Location

One-to-One Messaging

Self Service Portal

Medication History

Code & Charge Entry

Configurable Workflow

Mobile Access

Online Payments

Real Time Data

Bill Payment

Claims Scrubbing

Historical Reporting

Electronic Submission

Single Provider Practice

Patient Education

Forms Management

Email Reminders

Workflow Management

Revenue Management

Initial Assessments

File Sharing

Voice Recognition

Reporting & Statistics

Payment Collection

Online Refills

Automated Scheduling

Formulary Management

Medical Billing

Physician Scheduling

Calendar Sync

Physician Management

Coding Assistance

Mobile App

For Mental/Behavioral Health

Real Time Reporting

Prescription Renewal

Compliance Tracking

Facility Scheduling

Simple, transparent pricing plans include free setup and training, free data transfer, and free in-house support. Plus, 24/7 cloud-based access and regular system upgrades. Full Suite Bundle (All Products): $298/month. Practice Management Bundle (Billing, Scheduling): $193/month. EHR Bundle (EHR, ERX, Scheduling): $110/month. E-Prescribing: $665/year. 2FA token for EPCS = $85/year. Pricing is per provider. 10% discount available for annual pricing.

Prime Suite vs RXNT

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