Solutionreach

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Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.95 / 5 (221)

4.00 / 5 (183)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 20, 2020

August 7, 2020

Pros/Cons

  • Pros

  • I love the functionality of this robust program. We are still learning to use it more efficiently and it continues to grow with us.

  • Love that you can track just about anything anyone does. It is very detailed and fairly easy once you get through the learning process.

  • Cons

  • Reporting- The canned reports are okay, but the ability to build custom reports is lacking and cumbersome.

  • Have had some customer support issues, but they are improving, senior management team has seen a lot of turnover, needs to have a compatible acute care solution for hospitals

  • Pros

  • I love the ease of use, that I can send a quick email or text to a patient instead of having to call them. Its nice that patients can communicate that way as well

  • I love the ease of communicating with patients. Most of our patient base is completely thrilled with the text and email reminders. It also makes my job much easier!

  • Cons

  • Kind of costly for a small practice as everything has an additional cost. The main concept is great, but can get a little daunting.

  • As far as cons about this software, non that I can think off. If I have a problem there is always a solution most of the time is human error.

Pricing

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo