PrognoCIS vs Thryv

RATING:

4.1

(288)

PrognoCIS has 288 reviews and a rating of 4.06 / 5 stars vs Thryv which has 495 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (288)
4.2 (495)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 19, 2024
March 27, 2024
Pros/Cons
  • Pros

  • Easy to Navigate, ability to move freely from EMR to Billing Feature. I love the Tabular reports which help in troubleshooting when staff has problems, also customer service is great.
  • I feel that this product is easy to understand and is easy to use. I have a fantastic trainer.
  • Cons

  • We were never able to use the fax inbox for both our locations; it only worked at one location, even after several attempts by the technician and costly IT expenses.
  • Also, technical support is very difficult; communication is not always clear, it can be confusing, and we do not always receive timely responses to our needs.
Read all user reviews
  • Pros

  • The product is easy to use and I really enjoyed being able to use the calendar tracking. I also like the feature of setting up post in advance.
  • Fantastic email integration and good tools CRM like to recruit prospects and find new talent.
  • Cons

  • They system picks random images and matches them with sentence fragments that make no sense. The tracking is extremely flawed and cannot be confirmed in any way.
  • It's embarrassing to be in front of a customer and for it to take more than 1 minute for the app to load, and sometimes it takes much longer than that.
Read all user reviews
Pricing Range
$
$
$
$
$
N/A
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

51 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos