About ProtonPACS

ProtonPACS is a picture archiving and communication solution that helps medical facilities manage image access, storage and distribution, optimizing workflow across the organization. It includes front and back end patient management solutions that minimize manual and/or duplicate entry of patient information. HL7 integration to information systems is included in the product. 

ProtonPACS features Intelerad's Inteleviewer, a diagnostic viewer that provides radiologists and other healthcare professionals tools to optimize images, change layouts, measure critical data points, perform image reconstructions and create key images. In radiology environments, its worklist and integrated speech recognition engine allow radiologists to generate reports for ref...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

17 Reviews of ProtonPACS

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

February 2020

Sara from Park Meadows Imaging/SpineOne

Verified Reviewer

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2020

Excellent PACS System

The software, the viewer, and the overall technical support are all fantastic. Radsource and ProtonPACS have been nothing but helpful in regards to our account. We have had a few hiccups with network connections and server change-overs, but nothing that wasn't quickly remedied.

Pros

This software is easy to use and easy to train others on. I have provided access to all necessary employees, as well as outside providers. They all easily navigate the system and its various functions with very little support needed later. The software has decent response times with an exception to larger imaging studies or those that have been taken offline due to age.

Cons

The multiple versions of software can get confusing when you have a lot of workstations to continually check. My staff will often do an upgrade because the system sent them a pop-up, but that version may not be compatible with our entire system. It's an easy fix, as I just have to uninstall and reinstall the viewer. The PACS system itself does not give us many problems. The occasional freezing or delay in loading will happen, but that is something I expect with almost any network-PACS interface.

Reasons for Switching to ProtonPACS

Overall system function, PACS storage, customer service, price, and options for expanded service in the future.

October 2020

mark from spineone

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2020

ProtonPACS is fast and awesome

Our previous system was slow and had problems always coming up. ProtonPACS was able to customize our system from the beginning and ongoing as we found problems.

Pros

It is fast and easy to use with a lot of versatility.

Cons

Having to call for service. I don't need to very often, but someone is not always available.

Reasons for Choosing ProtonPACS

price and completeness.

Reasons for Switching to ProtonPACS

It was too slow and have too many problems. Service couldn't always help and it wasn't as versatile.

April 2020

Paige from Orthopaedic Associates of St Augustine

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

April 2020

ProtonPacs Review

Pros

The toolbar at the top of the screen is very helpful for physicians when they are navigating between two images.

Cons

I feel like burning images to a CD could be easier than all the steps it takes.

December 2020

Glenn from Hansford Hospital

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Proton PACS

Fully summarized in the Pros section I believe

Pros

We deployed and went live with Proton PACS in April 2014. The implementation phase of moving all our data had begun in January. All the planning had made this process completely seamless. Part of that process included building the HL7 channels for modality worklist for 5 modalities (DR,CT,DEXA,US,MRI) This was a multifaceted process where after we deployed, streamlined not only our (radiology) daily work flow process but the entire process of order entry (physicians) to finished report (radiologist) We also were able to create links from within our EMR to directly initiate Inteleviewer (Proton PACS viewer)creating an "invisible silo". Our physicians have been ecstatic about the rich set of features that Inteleviewer has. Our [SENSITIVE CONTENT HIDDEN] is very satisfied with the initial and ongoing cost of this product which is operational rather than capital. He was ecstatic when our server was upgraded in 2018 and all that cost was encapsulated in the "fee per study" model that Proton PACS making the initial ROI projection a reality in dollars not spent capitally. Finally from my perspective as PACS administrator Intelebrowser the administrative side of the software is as robust and intuitive and I am a demanding individual that does not give out superlative praise lightly. I give the same superior marks to their support team who have been outstanding, not only technically but interpersonally having had two other PACS vendors since 2006 that DID NOT meet my mark. INCREDIBLE PRODUCT!!!!!!!!!!!!!!!!

Cons

None honestly please read the Pros carefully

Reasons for Choosing ProtonPACS

1)[SENSITIVE CONTENT HIDDEN]-Cost(ROI), 2)Physician acceptance and perception, 3)Functionality and ease of use (technicians, PACS administration)

November 2020

Laura from Elite Orthopaedics and Sports Medicine

Company Size: 201-500 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2020

I Recommend ProtonPACS

Pros

The company sent representatives to train us on the software prior to using it the first day which was very easy to understand and had everything we wanted and needed from the beginning of a patient experience to the very end. I am able to locate images and reports quickly which is paramount in an outpatient facility. Also any time we need to communicate with ProtonPacs, the customer service on the other end of the phone are courteous and knowledgeable of our issue. This software saves so much time and manpower putting our patient reports directly to their charts, a huge benefit.

Cons

The software has every tool you would ever need and more so after 4 years I am still not as proficient as I want to be, I am finding tools I have never seen nor thought I would need.

Reasons for Switching to ProtonPACS

ProtonPacs is much more efficient and the return on investment is a no-brainer as it saves time for patient turn around as well as accuracy and it saves us time and in this business time can be everything!