Qualifacts CareLogic vs RXNT

RATING:

3.9

(350)

Qualifacts CareLogic has 350 reviews and a rating of 3.86 / 5 stars vs RXNT which has 425 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (350)
4.3 (425)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
April 26, 2023
February 23, 2024
Pros/Cons
  • Pros

  • Most of all, I like the fact that Qualifacts Support is always ready to help you out and give you guidance for any questions or issues that you face.
  • Ability to customize the product/forms, general ease of use is pretty good.
  • Cons

  • Biling is difficult, reporting is a little slow and often reports have to be combined to get accurate information.
  • It could also have more detailed reports for revenue reporting. Need services to be able to be broken down into further details and more options.
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  • Pros

  • Easy to use, integrated with our EHR, convenient for provider, pharmacy and patient.
  • No other thing to mention because time is money and direct patient care.
  • Cons

  • CUSTOMER SERVICE and TROUBLESHOOTING, even pre COVID-19 they are terrible. Lines 99% busy, long waiting, often instructed to leave a message.
  • I have called at 5:30 pm for an emergency leaving full details of problem, a call comes until next day, nothing solved plus a nonsense explanation of why not.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
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30 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos