Ratings & Reviews

Overall Rating

3.86 / 5 (328)

4.30 / 5 (125)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

March 17, 2020

January 13, 2020

Pros/Cons

  • Pros

  • Easy to use. Configurable options. Billing is great

  • I like the configurability. There are so many differences between different users and it is great that it is not a one size fits all.

  • Cons

  • It freezes up frequently but other than that, it's a great software.

  • Carelogic configurations are good to have, however, would be very beneficial that all configurations do have the ability to be required if needed. That's my struggle.

  • Pros

  • Pretty user friendly. Easy to use and easy to navigate.

  • So user friendly and makes provider's documentation a breeze. I've used DocuTap now for nearly 7 years and I've loved utilizing the product everyday.

  • Cons

  • At times, getting problems fixed can be a bit time consuming but overall customer service is typically pretty quick.

  • The analytics was weak in the beginning but they have continued to improve it over the years.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

2 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots