Quest is a cloud-based claim filing and medical billing solution designed for physicians in specialties including cardiology, nephrology, neurology, and more. It helps users outsource billing and claim filing, process claims and eliminates overhead expenses.

Quest offers multiple fee schedules for service providers. It also offers scheduling and recurring appointment settings and interfaces with HL7 compliant EMR system. It comes with pre-loaded current and updated ICD-10 and CPT codes, NPI database. The solution helps users reduce clerical errors, data entry issues and approve claims so that practices and physicians can be paid on time. It is HIPAA compliant and allows users to check patient eligibility in real time.

Quest provides reporting feature that generates regular or ad-hoc reports. The reports contain accounts payable, accounts receivable statements and income tax sheets and can be customized as per the user requirements. It provides patient balance statements, delinquency letters and refunds.

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



6 Reviews of Quest National Services

Overall rating

4.5 / 5 stars

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Rebecca from catholic health

Specialty:  Pain management

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Quest is Best!

By far the best billing system I have used. The customer service was the best out of any other software I've used. As a practice manager of my own practice, I loved the level of support I always got. Quest helped with any issues I had. I also liked the efficiency and ease of charge entry, reporting and ability to resubmit denials. Very satisfied and I highly recommend.

Xenonti from B&J Helping Hands

Specialty:  Other specialty

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Office manager

Soft ware was fairly easy to install.but will still recommend other to use I wouldn't change software at all

Pros

Easy input

Cons

Sometimes you have to leave program but could be from internet connection

Soviya from Self-Employed

Specialty:  Billing services

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Great Software !

My experience using this software was/is wonderful & I highly would recommend it to others.

Pros

Its very easy to use!

Larry from Westside Family Medical Clinic

Specialty:  Family medicine

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2016

Great Service

This company provides great service and the customer support is always helpful.

Pros

Ease of Use

Justin from UCOSC

Specialty:  Surgery

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Excellent software for small business

Great for small medical group practice, makes easy to use for physicians as well. Do not need expansive knowledge

Pros

Ease of use for all

Cons

Cost

Arthur from CAImaging

Specialty:  Radiology / imaging

Ease-of-use

Customer support

Functionality

July 2014

Great Service with excellent turnaround times

Pros

I like the timeliness for reporting, charge entry, and working denials that are received. I've found Quest's communication to be unmatched by any of my prior billing companies. I've very satisfied!

Cons

They are not the cheapest solution in the marketplace; however, I feel like for the premium I've paid, I receive the attention and service I need.


Displaying 1 - 6 of 6 reviews