Very disappointing sales and customer service experience
Value for Money
After two demos in which we were assured that Radekal was a Mac-compatible offering, we requested access to a trial run through, which was not feasible by Radekal's business model. We foolishly moved forward on the set-up and first month's charges, only then to discover that the Mac-compatibility is through a Windows operating system from a remote desktop. We needed a seamless solution from PM to billing, and this simply wasn't it.
Data-driven product development
Team seems enthusiastic about constant product improvement
Nothing else to report as we never got to experience the product, though we paid for an un-refunded, full set up
It's really not a seamless integration from PM to billing and claims; although it's billed as a Mac-compatible offering, the PM is only accessible via a Windows operating system, which unfortunately was not really explained to us until after we had paid for initial set up and first month.