--- title: "Relatient Software Reviews, Demo & Pricing - 2026" description: "Review of Relatient Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/relatient-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / Relatient Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/relatient-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/relatient-profile/alternatives/) # Relatient Review From $99/month 1 plan Wondering if Relatient is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Relatient 4.3 [(36)](https://www.softwareadvice.com/medical/relatient-profile/reviews/) Pricing Starting at $99.00 per month ### About Relatient Relatient is a web-based solution designed to help healthcare centers and hospitals schedule appointments and streamline communication with patients via emails, text and voice messages. Key features include online registration, data capture, customizable branding, survey collection and targeted campaigns. The HIPAA-compliant application enables staff members to book appointments, send notifications for missed visits and record patients’ acknowledgment/cancellation. Users can create custom reminders based on factors such as location, practitioner and appointment type for patients. The solution comes with a messenger feature, which lets doctors converse with patients as well as view upcoming appointments and unpaid balances. Relatient integrates with multiple third-party platforms such as AdvancedMD, AllMeds, AntWorks, Aprima, Athenahealth, Cerner, eClinicalWorks, Epic, Lytec, MacPractice, SOAPware and more. Pricing is available on request and support is provided via phone and documentation. Do you work for Relatient? [Manage this product listing](https://www.g2.com/products/relatient/claim_requests/new?auto=true) Wondering if Relatient is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. ## Relatient User Interface ## Popular Relatient Alternatives Main Product Relatient 4.3 [(36)](https://www.softwareadvice.com/medical/relatient-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.26Value for money - 4.40Customer support - 4.44Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3660)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [ClinicSense](https://www.softwareadvice.com/medical/clinicsense-profile/) 4.8 [(671)](https://www.softwareadvice.com/medical/clinicsense-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.80Value for money - 4.90Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [GoReminders](https://www.softwareadvice.com/legal/goreminders-profile/) 4.8 [(293)](https://www.softwareadvice.com/legal/goreminders-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.61Value for money - 4.83Customer support - 4.68Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5767)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price ## Relatient Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Basic $99.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Relatient Features - Popular features found in Patient Engagement Appointment Scheduling Care Plan Management Confirmations/Reminders Electronic Payments HIPAA Compliant Mobile Access Patient Education Patient Portal Patient Questionnaires Patient Records Management Reporting & Statistics Surveys & Feedback - More features of Relatient Access Controls/Permissions Activity Dashboard Alerts/Notifications API Appointment Management Approval Process Control Automated Scheduling Broadcast Messaging Calendar Management Calendar Sync Call Reminders Campaign Management Client Database Client Portal Communication Management Contact Database Customizable Branding Customizable Forms EDI Electronic Signature EMR/EHR File Sharing Group Scheduling Live Chat Messaging Mobile App Monitoring Multi-Location Multiple Appointment Types No-Show Tracking Online Booking Online Payments Online Scheduling Patient Communications Patient Engagement Patient Intake Patient Scheduling Payment Processing Payment Reminders Practice Management Progress Tracking Real-Time Chat Real-time Consumer-facing Chat Real-Time Monitoring Real-Time Reporting Recurring Appointments Reminders Reporting/Analytics Rescheduling Scheduling Self Service Portal SMS Messaging SMS Reminders Third-Party Integrations Transcripts/Chat History Wait List Management ## Relatient Integrations MedEvolve Integration rated undefined from -1 review Oracle Health Ambulatory Suite Integration rated undefined from -1 review Dentrix Ascend Integration rated undefined from -1 review Epic Integration rated undefined from -1 review athenaOne Integration rated undefined from -1 review ModMed Integration rated undefined from -1 review See all 17 integrations ## Relatient User Reviews ## Relatient customer ratings - Overall rating: 4.3/5 - Total reviews: 36 ### Rating distribution - 5 stars: 18 reviews (50%) - 4 stars: 13 reviews (36%) - 3 stars: 3 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (6%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.3/5 - Customer support: 4.4/5 - Functionality: 4.4/5 --- ### Pleased with all of their products - Overall rating: 5/5 - Reviewer: Dana E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Relatient allows us to customize our appointment reminders by practice, in turn making our offices really feel in control of the messaging to their patients. Their development team has always been transparent with timelines and expectations, and are quick to resolve any issues that may arise. Additionally, the account managers are knowledgeable of their products, always willing to listen, and will involve any necessary parties (even the CEO) when expectations have to be adjusted. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The eRegistration platform that allows our patients to complete all necessary paperwork from a link in their appt reminders. #### Cons The lack of customization when it comes to recall messages, which is a large part of our patient engagement. #### Reasons for switching to Relatient With a practice our size, it was important to have a reminder system flexible enough to meet the needs of all of our patients' demographics. #### Vendor response Thank you for your review. This feedback regarding has been forwarded to our Product Development team for further evaluation. Replied July 2019 --- ### Painless patient engagement - Overall rating: 5/5 - Reviewer: Jonathan M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility. Relatient is capable of "bobbing and weaving" to meet the needs of their customers. We've worked with other vendors, but no one matches Relatient's quality and service in the patient engagement space. #### Cons That we didn't use them sooner. Using Relatient out of the gate would have saved our organization many headaches. #### Reasons for switching to Relatient Televox had poor customer service. The quality of their product was decades behind current market capabilities. #### Vendor response Thank you for the review! At Relatient, we appreciate hearing feedback from our customers. Replied July 2019 --- ### Practice Manager - Overall rating: 3/5 - Reviewer: Christy A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It was good for sending reminders and getting confirmations from patients with out having a person calling. #### Cons It was a separate portal from our EMR system. #### Reasons for choosing Relatient Relatient did was a less expensive option. --- ### Relatient review - Overall rating: 5/5 - Reviewer: Michelle A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Relatient is very user-friendly And pricing was reasonable for the functions that it offered. Bi directional integration Was great, but our EMR did not allow for cancellations on the schedule without manual process #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It Was very easy to use, and it confirmed our appointments automatically. The reporting functionality was great.. Customer support was very useful. #### Cons The one thing I do not like about relation is it does not remove the appointments from the schedule when they are canceled. That was a manual process for us due to the directional integration with our EMR. --- ### Relatient Review - Overall rating: 4/5 - Reviewer: Judith S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They have been responsive. We work well with their team through our EMR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the capabilities of Relatient. They are lacking in a few areas. We are hoping they will expand their services. If not, I will need to move to another company. #### Cons We use them for reminders. THe patients had difficulty understanding who RELATIENT was. We needed them to change the name the text, email and call came from. It needed to be us. They do not have all information that we needed, they are working on it. #### Vendor response Thank you for sharing your experience with Relatient. We’re glad to hear our capabilities have been helpful and that our team has worked well with your EMR. We also appreciate your candid feedback. We understand how important it is for patients to recognize communications from your practice, and we’re actively working to improve that experience. Your input helps guide our ongoing enhancements. If there’s anything specific we can do to better support your team, please don’t hesitate to reach out. We value your partnership and look forward to continuing to work together. Replied April 2025 --- ### Reminder system - Overall rating: 4/5 - Reviewer: Bonnie M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Is a nice system, but found a better one that is more compatible with PM software #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We liked the ability to block patients from using online scheduler. #### Cons It did not have the best compatibility with our practice management software #### Vendor response Thank you for this thoughtful feedback, Bonnie. It’s always rewarding for our team to hear when Dash Schedule is helping teams like yours. We would appreciate the chance to understand more about how the implementation with your PM didn't live up to your expectations. We are always working to improve, and feedback like this helps us do that. Please know we would like the chance to talk with you directly and see what we can do to help. Your Client Advisor is always available if you would like to discuss further. Thank you again for taking the time to share this. Replied April 2025 --- ### Office manager - Overall rating: 4/5 - Reviewer: Jill S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Using Relatient has really helped to save time in the clinic by getting our confirmations done in a timely manner and allowing us to fill 98% of our schedule daily. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It helps to save time by sending out patient reminders starting 5 days out. It takes away from my staff having to call 90 patients a day to confirm. #### Cons When we reschedule the patients it doesn’t allow us to change the stays to update properly. --- ### OVERALL OKAY - Overall rating: 3/5 - Reviewer: LISSETTE E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered overall it was okay. it helped send appointment reminders but that was about it #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros what i liked the most is the reliability of the program #### Cons it does not have all the new features that other programs now offer --- ### great product and company - Overall rating: 5/5 - Reviewer: STEVEN P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered they were helpful in setup and anytime i have a question they return my call promptly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1.frees up time calling and confirming patients 2. patient's who cancel automatically drop off the schedule so others can book that time. 3. I get an encrpyted list of all cancellations and confirmations along with message left and no answers #### Cons i have none, and i have been using the product over a year. --- ### Excellent Reminder system - Overall rating: 5/5 - Reviewer: Triana M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have significantly decreased our no show rates and have increased our turn around time in being able to call patients on wait lists to get in to cancelled appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our patients have raved about the options and tiered reminder system. Our office staff loves the ease of the reporting system and accessibility to patient responses. #### Cons Some pages do not fully load when using the quick link icons. The page will load properly when drilling down on the header to click the link directly instead of using the icons at the top of the page. #### Vendor response Thank you for your review. Our Support Team will reach out to talk about the details described and options for optimizing your Relatient solution. Replied July 2019 --- Showing 1 - 10 of 36 Reviews [See All Reviews](https://www.softwareadvice.com/medical/relatient-profile/reviews/) ## Relatient Popular Comparisons [Carepatron vs Relatient](https://www.softwareadvice.com/medical/care-patron-profile/vs/relatient/)[Vagaro vs Relatient](https://www.softwareadvice.com/medical/relatient-profile/vs/vagaro/)[ClinicSense vs Relatient](https://www.softwareadvice.com/medical/clinicsense-profile/vs/relatient/)[GoReminders vs Relatient](https://www.softwareadvice.com/legal/goreminders-profile/vs/relatient/)[Acuity Scheduling vs Relatient](https://www.softwareadvice.com/medical/acuity-profile/vs/relatient/)[Weave vs Relatient](https://www.softwareadvice.com/compare/74142-relatient/vs/158992-Weave/)[Jane vs Relatient](https://www.softwareadvice.com/compare/74142-relatient/vs/86099-Jane-App/)[ModMed vs Relatient](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/relatient/) [Compare All Alternatives](https://www.softwareadvice.com/medical/relatient-profile/alternatives/) ## Other Top Recommended Patient Engagement Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (913) Recently recommended **233** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **230** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1384) Recently recommended **180** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1284) Recently recommended **62** times Stuck Between Options? 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