--- title: "Relatient Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Relatient. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Relatient is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/relatient-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / [Relatient](https://www.softwareadvice.com/medical/relatient-profile/) / Relatient Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/relatient-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/relatient-profile/alternatives/) # Relatient User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 36 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 18 reviews (50%) - 4 stars: 13 reviews (36%) - 3 stars: 3 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (6%) ## Relatient customer reviews Showing reviews 1-25 of 36 (page 1). ### Pleased with all of their products - Overall rating: 5/5 - Reviewer: Dana E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Relatient allows us to customize our appointment reminders by practice, in turn making our offices really feel in control of the messaging to their patients. Their development team has always been transparent with timelines and expectations, and are quick to resolve any issues that may arise. Additionally, the account managers are knowledgeable of their products, always willing to listen, and will involve any necessary parties (even the CEO) when expectations have to be adjusted. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The eRegistration platform that allows our patients to complete all necessary paperwork from a link in their appt reminders. #### Cons The lack of customization when it comes to recall messages, which is a large part of our patient engagement. #### Reasons for switching to Relatient With a practice our size, it was important to have a reminder system flexible enough to meet the needs of all of our patients' demographics. #### Vendor response Thank you for your review. This feedback regarding has been forwarded to our Product Development team for further evaluation. Replied July 2019 --- ### Painless patient engagement - Overall rating: 5/5 - Reviewer: Jonathan M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility. Relatient is capable of "bobbing and weaving" to meet the needs of their customers. We've worked with other vendors, but no one matches Relatient's quality and service in the patient engagement space. #### Cons That we didn't use them sooner. Using Relatient out of the gate would have saved our organization many headaches. #### Reasons for switching to Relatient Televox had poor customer service. The quality of their product was decades behind current market capabilities. #### Vendor response Thank you for the review! At Relatient, we appreciate hearing feedback from our customers. Replied July 2019 --- ### Practice Manager - Overall rating: 3/5 - Reviewer: Christy A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It was good for sending reminders and getting confirmations from patients with out having a person calling. #### Cons It was a separate portal from our EMR system. #### Reasons for choosing Relatient Relatient did was a less expensive option. --- ### Relatient review - Overall rating: 5/5 - Reviewer: Michelle A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Relatient is very user-friendly And pricing was reasonable for the functions that it offered. Bi directional integration Was great, but our EMR did not allow for cancellations on the schedule without manual process #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It Was very easy to use, and it confirmed our appointments automatically. The reporting functionality was great.. Customer support was very useful. #### Cons The one thing I do not like about relation is it does not remove the appointments from the schedule when they are canceled. That was a manual process for us due to the directional integration with our EMR. --- ### Relatient Review - Overall rating: 4/5 - Reviewer: Judith S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They have been responsive. We work well with their team through our EMR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the capabilities of Relatient. They are lacking in a few areas. We are hoping they will expand their services. If not, I will need to move to another company. #### Cons We use them for reminders. THe patients had difficulty understanding who RELATIENT was. We needed them to change the name the text, email and call came from. It needed to be us. They do not have all information that we needed, they are working on it. #### Vendor response Thank you for sharing your experience with Relatient. We’re glad to hear our capabilities have been helpful and that our team has worked well with your EMR. We also appreciate your candid feedback. We understand how important it is for patients to recognize communications from your practice, and we’re actively working to improve that experience. Your input helps guide our ongoing enhancements. If there’s anything specific we can do to better support your team, please don’t hesitate to reach out. We value your partnership and look forward to continuing to work together. Replied April 2025 --- ### Reminder system - Overall rating: 4/5 - Reviewer: Bonnie M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Is a nice system, but found a better one that is more compatible with PM software #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We liked the ability to block patients from using online scheduler. #### Cons It did not have the best compatibility with our practice management software #### Vendor response Thank you for this thoughtful feedback, Bonnie. It’s always rewarding for our team to hear when Dash Schedule is helping teams like yours. We would appreciate the chance to understand more about how the implementation with your PM didn't live up to your expectations. We are always working to improve, and feedback like this helps us do that. Please know we would like the chance to talk with you directly and see what we can do to help. Your Client Advisor is always available if you would like to discuss further. Thank you again for taking the time to share this. Replied April 2025 --- ### Office manager - Overall rating: 4/5 - Reviewer: Jill S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Using Relatient has really helped to save time in the clinic by getting our confirmations done in a timely manner and allowing us to fill 98% of our schedule daily. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It helps to save time by sending out patient reminders starting 5 days out. It takes away from my staff having to call 90 patients a day to confirm. #### Cons When we reschedule the patients it doesn’t allow us to change the stays to update properly. --- ### OVERALL OKAY - Overall rating: 3/5 - Reviewer: LISSETTE E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered overall it was okay. it helped send appointment reminders but that was about it #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros what i liked the most is the reliability of the program #### Cons it does not have all the new features that other programs now offer --- ### great product and company - Overall rating: 5/5 - Reviewer: STEVEN P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered they were helpful in setup and anytime i have a question they return my call promptly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1.frees up time calling and confirming patients 2. patient's who cancel automatically drop off the schedule so others can book that time. 3. I get an encrpyted list of all cancellations and confirmations along with message left and no answers #### Cons i have none, and i have been using the product over a year. --- ### Excellent Reminder system - Overall rating: 5/5 - Reviewer: Triana M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have significantly decreased our no show rates and have increased our turn around time in being able to call patients on wait lists to get in to cancelled appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our patients have raved about the options and tiered reminder system. Our office staff loves the ease of the reporting system and accessibility to patient responses. #### Cons Some pages do not fully load when using the quick link icons. The page will load properly when drilling down on the header to click the link directly instead of using the icons at the top of the page. #### Vendor response Thank you for your review. Our Support Team will reach out to talk about the details described and options for optimizing your Relatient solution. Replied July 2019 --- ### Relatient Review - Overall rating: 4/5 - Reviewer: Misty J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We love the ability to customize the scheduling ability for each individual. This was previously a huge issue of scheduling errors and this product was able to decrease those errors tremendously #### Cons My only dislike would be that it does not currently allow you to make changes in a group setting, you must make edits individually and this can be tedious. --- ### Multi-Specialty Office - Overall rating: 5/5 - Reviewer: Ashley D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Hands down wonderful experience! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love everything about Relatient and the services they provide to our practice. #### Cons We truly love everything! No cons to report. #### Vendor response Thank you for the review! At Relatient, we appreciate hearing feedback from our customers. Replied July 2019 --- ### Valued business partner - Overall rating: 5/5 - Reviewer: Tina H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In the first month of using the appointment reminders, our no show visits dropped over 50% and have remained consistent around 4.2% of total appointments. With the use of this system, we have also been able to increase our visits that get rescheduled and to know about our cancelled visits in enough time to refill the slot on our schedule with other patients needing to be seen. This efficiency helps to maximize the time our providers spend taking care of our patients and helps our patients get into the office sooner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Relatient service offerings have been valuable to our business and are user friendly for both the business and the customer. Our patients have expressed positive feedback with our adding these services. Relatient provides a highly qualified training and support staff who have been swift with results and answers any time we have a need. We especially enjoy that it interfaces with our EMR so there are no required reports to upload, but at the same time we still have the ability to sign into the Relatient site and do searches and download any informational reports that we might want to review. Another great feature is the ability to do special communications to our patients (for example if we have an emergency closing, we can very easily do a mass communication to all scheduled patients to let them know.) #### Cons We honestly do not have a dislike with any of the Relatient service offerings. They stay ahead of us so that they are offering things we need before we know we need it. #### Vendor response Thank you for the review! At Relatient, we appreciate hearing feedback from our customers. Replied July 2019 --- ### Downhill sadly - Overall rating: 1/5 - Reviewer: Val S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I would have recommended them before, but now, never. Since they took their customer support overseas - I am looking for alternative solutions, because the support I am receiving for the price that we pay, is not OK. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros they offer a lot of great services, when they work. #### Cons their customer service used to be their saving grace, I've had issues, but I would call and get it taken care of. Now I have many open tickets and get no where and can't call to get any thing solved. It is bad, really bad. #### Reasons for choosing Relatient We used Solutions Reach - but they did not allow us to have different reminders for different appointment types. Your drop down did not offer that as a choice. #### Reasons for switching to Relatient because they did not allow different reminders for different appointment types. --- ### Relatient Review - Overall rating: 4/5 - Reviewer: Lisa L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Generally my experience with Relatient has been positive. Their customer support is normally very quick to resolve any issues. There have been a few issues at times with integrating with Modernizing Medicine when there have been software updates either by Relatient or Modernizing Medicine.(These have been very few though) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is fairly easy to use. I like that when someone confirms their appointment that the system automatically confirms the appointment in Modernizing Medicine. I like the demand messaging - you are able to send messages to a group of people at the same time about office closures, appointment reschedules, recalls etc. #### Cons Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added. However, you cannot link an opt out email, call, text to a specific person/family member. If someone requests to reschedule their appointment, and the appointment is rescheduled, it looks like that they still want to reschedule their new appointment. #### Reasons for choosing Relatient Because it integrated with Modernizing Medicine Software. #### Vendor response Thank you for your review! The Appointment Flow process in your practice management system will allow you to track which appointments have been rescheduled. Our Support Team will be reaching out to provide additional information to optimize your Relatient solution. Replied July 2019 --- ### Relatient Review - Overall rating: 5/5 - Reviewer: Lisa S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Satisfactory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Functionality and numerous ways to engage with our patients. #### Cons Customer support and cost of the program. --- ### Lots of functionality - Overall rating: 4/5 - Reviewer: Bridget B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered The product has a lot of functionality, although not always accurate, requiring "tweaks" to get things back on track. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We are using Relatient for our patient appointment reminders, rescheduling, health campaigns and also for patient bill pay and electronic registation #### Cons Sometimes hard to explain to support when we experience issues #### Reasons for switching to Relatient Pricing and customer support --- ### DASH Review - Overall rating: 4/5 - Reviewer: Paige H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Keeps jobs organized and easy to access. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The dash view link that insurance agents can have to see our notes and photos for the claim. #### Cons When the system slows down or when the errors messages come up. --- ### Radix health wasn't a great fit for us - Overall rating: 3/5 - Reviewer: Katie R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good onboarding experience as well as customer service response. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Customer service was responsive. Algorithms were a big help for staff. #### Cons Due to the customization some of our workflows in our EHR, Radix didn't work for all our appointment scheduling needs. --- ### Good software program and our patients like it - Overall rating: 4/5 - Reviewer: Jill B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's pretty easy to use. Setting up new patients is pretty quick and painless. I love the time if saves in contacting parents/patients and being able to respond when we have time. #### Cons When duplicate accounts are created. I wish it would pop up either on the patient end or provider end that why are about to duplicate a patient. If a parent messages us (even when their phone number is already linked to an account, I wish a pop up would pull up the other account information. It causes a lot of confusion for our patients. I also wish the directions on the parent end were a little more user friendly as some of them have trouble setting up an account on their own. #### Vendor response Thank you for your review! Our Support Team will reach out to get additional details based on your feedback. Potentially, it may be a limitation of the Practice Management system. We will help figure it out. Replied July 2019 --- ### Good product - Overall rating: 4/5 - Reviewer: Karen C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software has the potential to be game-changing for a medical practice. We really enjoy having the opportunity to reach our patients for reminders without having to take time out of an already busy practice to sit and make phone calls/emails. #### Cons My only concern is with the "cancel" or "reschedule" option on the SMS and email reminders. It does NOT remove the patient from the Allscripts schedule and unless you go into the portal, you don't realize that a patient has opted for cancellation or rescheduling their appointment. I have asked to have those options removed from our reminders, but as of yet, it hasn't happened. If they can get that corrected, I'd give it 5+ stars. #### Vendor response Thank you for your review! There are several options for processing 'Cancel' and 'Reschedule' requests with Allscripts. Our Support Team will be reaching out to you discuss the details. Replied July 2019 --- ### Love Demand Messaging - Overall rating: 5/5 - Reviewer: Sheila T. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience so far. I love the ease of use and as stated above the Demand Messaging has been a life saver for cancelling clinics and even notifying employees of instructions for clinic closure etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Demand Messaging setup and ease of use sold me on the product. #### Cons The Opt Out was a little confusing for us at first, trying to decide which to choose for cell phone vs home phone. Do you put in the one that the patient wants to get messages on the one that they do not. Called support and they were very helpful. #### Reasons for choosing Relatient N/A #### Reasons for switching to Relatient The ease of use (user friendly) and the demand messaging feature. #### Vendor response Thank you for the review! At Relatient, we appreciate hearing feedback from our customers. Replied July 2019 --- ### Relatient has decreased our No Show rate and increased our Google 4 and 5 star reviews! - Overall rating: 5/5 - Reviewer: Rene M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. No Show rate has dramatically decreased. We can remove patients that cancel/RS which opens up new appt slots for New Patients. Saves time and payroll costs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love everything. Ease of use, reporting user friendly. Mgrs receive reports every day of prior day reminder calls. Patients only are directed to Google Review if they give us a 4 or 5 star. Otherwise, they are given an anonymous survey to let us know how we can improve our patient experience. #### Cons Every question I have had has been answered quickly and professionally by customer support so I have not had any problems with the software. #### Vendor response Thank you for the review! At Relatient, we appreciate hearing feedback from our customers. Replied July 2019 --- ### Product tools - Overall rating: 5/5 - Reviewer: Anna H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a very useful addition to our software and very helpful in reducing no shows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our office is so excited about all the functions of the software, especially , when we need to do a total cancellation or rescheduling of an entire day. The ease of sending out a message to all of our patients is so helpful. #### Cons Patients, from time to time, complain that they get to many reminders. We explain to them that if they confirm the first time that they are contacted the notices will stop, until the final reminder the night before their appointment. #### Vendor response Thank you for the review! At Relatient, we appreciate hearing feedback from our customers. Replied July 2019 --- ### Relatient Review - Overall rating: 5/5 - Reviewer: Patti B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our reminders go out like clockwork, our benign results get sent to patients, our recalls get sent, and collections texts go out - all of which are pretty seamless. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love how it integrates with our system and the information is pulled directly over that is needed to perform the job that we no longer have to pay humans to do. #### Cons Sometimes there's a glitch and something doesn't go out as planned but overall it works real well. #### Reasons for choosing Relatient Highly recommended #### Reasons for switching to Relatient We went with Modernizing Medicine which you are integrated with and came highly recommended. #### Vendor response Thank you for the review! At Relatient, we appreciate hearing feedback from our customers. Replied July 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/relatient-profile/reviews/?page=2) --- Relatient Reviews, Pros and Cons - 2026 Software Advice