ReminderCall.com
About ReminderCall.com
ReminderCall.com Pricing
Pricing is based on the number of appointment reminders sent. 1-1000 credits: 9 cent/credit 1001-2500 credits: 8.5 cent/credit 2501-5000 credits: 7.5 cent/credit 5001-10,000 credits: 7 cent/credit 10,001-25,000 credits: 6.5 cent/credit 25,001-50,000 credits: 6 cent/credit 50,000+credits: 5.5 cent/credit
Starting price:
$14.50 per month
Free trial:
Available
Free version:
Not Available

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Most Helpful Reviews for ReminderCall.com
1 - 5 of 168 Reviews
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Does what I want.
I have saved a great deal of money and time having people be reminded of their appointments.
PROSI like that I can use the software for the feature I want without having to use the other features.
CONSI don't like that clients often get confused and respond to the text reminder number rather than my main number like it instructs them to.
Reason for choosing ReminderCall.com
No
Vendor Response
Hello, we're so glad the software is working for you. If you need any assistance changing your instructions, please give us a call. Live technical support is always included! Thank you for sharing your experience.
Replied September 2021
Angela
Individual & Family Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
ReminderCall is fabulous!
The system that we use was going to charge us 5x as much as ReminderCall for the same service and, as a small business, we just couldn't afford it. We were losing valuable work hours and tying up the phone lines making these calls on our own - also something we couldn't afford to do. ReminderCall is a lifesaver!
PROSWhat a timesaver for my receptionist! She was spending hours making these calls and can now focus on so many other things! It was extremely easy to integrate with the medical software system that we use so we avoided having to enter any information into a database. Customer service made the transition enjoyable and we have felt supported throughout. A great deal for the cost!!
CONSThe only drawback is that you have to access the report of confirmations/cancellations in order to find out who has done what. It would be helpful to have this either emailed or even integrated into the existing system (at least for cancellations) and I would be willing to pay more for that to happen.
Reason for choosing ReminderCall.com
Cost and support
Vendor Response
Hi Angela, Thank you for the awesome feedback, it's with these kinds of comments that we can work on providing even more functionality. It would be better if you could see your cancellations and confirmations live. The ReminderCall write-back feature can update cancellations and confirmations to some schedulers. This depends on the permissions that they give us. I'm going to have one of our technical support representatives take a look at your account and see if it's possible to turn that on with your software. We'll also look to see how your email reports are set up. Sometimes that can be set differently as well. Meanwhile, thanks again for taking the time to write a review!
Replied May 2019
Linda
Individual & Family Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
3
Reviewed December 2019
Reminder Call Review
It does seem to help to get our clients here regularly.
PROSI like the ease with which we can send out text reminders to our clients.
CONSIt would be nice if it sent out the reminders automatically
Vendor Response
Hi Linda. Thank you very much for taking the time to leave some feedback. We are happy to hear that the service is helping with patient compliance. Most of our integrations automatically send reminders. However, the software you use sends us data securely. It is set up this way because of the sensitive nature of these particular reminders. That said, I hope you find the patient responses that auto-populate your schedule helpful. Thanks again for your kind words. Please contact our customer service team if you need assistance.
Replied December 2019
Ally
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Helped Practice Reduce Cancellations and No-Shows
So far we have been greatly impressed, and are very happy with our purchase of and use of Reminder Call. I would highly recommend.
PROSWe purchased this product to help reduce cancellations and no-show appointments. It has helped immensely! We are able to alert patients via text or call that they have an appointment in 24hrs, and they are able to confirm with their schedules. They are also able to respond, which comes through via our email, and enables a quick re-schedule if we see it fast enough! It has also reduced no-show appointments to less than 1%. Patients also love them messages and calls! They compliment the timeliness of them and consistency of the receipt of the messages and content.
CONSWe wish that we could send a confirmation text upon scheduling appointments, which could be added to their phones calendar from the message. Then also, the original reminder the day before...
Vendor Response
Wow, thank you for the fantastic review. We are so excited to hear that your no-show rate went down to less than 1 percent. Thanks also for the great ideas. We have added them to our features request list.
Replied January 2020
JAMEE
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
We LOVE our reminder call system as do our patients! It's minimized our no shows tremendously.
I have more time to actually do other tasks around the office and do my job rather than sitting and calling 50 patients a day to remind them of their next day appointment. We have no complaints about this software. It's great!! Our patient's become so dependent on the reminders, that when we've had power outages or the EMR has gone down, they've actually missed appointments, or do the opposite and call in to confirm their appointments same day.
PROSIt's easy to use with every EMR system we've ever had. We've been with reminder calls since 2006 and we've changed our EMR system at least three different times since then. Anytime we've had to change EMR systems and they didn't have some type of reminder system already, we would call reminder calls and ask if they would be able to work with the new system. The answer has always been a yes and they've always gone above and beyond with their customer service. It has multiple language options, so we can adjust each call to the patient's language preference. It truly is AMAZING!
Vendor Response
Hi Jamee, Thank you for the wonderful feedback--I will share it with our team! Chantal
Replied June 2017