A+ - I have had to have a couple of interactions with customer service to navigate how to do something and they were very helpful.

It keeps good track and allows you to notify the person making the call that you are busy and will contact them later. It’s safe and easy to use.

What I like best is that it integrates with my EHR system so I do not need numerous calandars and it automatically sends a reminder call/text to my patients.

My only dislike is the layout of the website that they use.

I love that everytime I call I talk to a real person. This company does an excellent job with customer service.

I find that ReminderCall is easy and integrates well with my EMR software. The staff and technical support is awesome.

Easy to set up them and easy to use software. So this is save my lot of time.

Every single time I've called, I have talked to someone very pleasant on the other side who is more than willing to help me out and get me the answers I seek. The software is very easy to use.

The service requires very little effort from us and significantly improves attendance at appointments.

This service has been great - it is easy to use, received well by patients and understandable. The support team has been very helpful in troubleshooting when required.

We set it up quickly and it is very effective. Our patients have come to rely on the reminder texts.

This is helpful when you want to be sure people don't forget the meetings. It is ease to use and it has a great customer service.

Any time I have questions, they are there to help. Always kind and very personable.

Easy to use, great price, helpful and responsive tech support and customer service.

They're good about responding to questions. So customer service has been overall good.

We then run into the problem with answering machines, voice mail boxes that are not set up and clients not answering because they do not recognize the phone number.

We have had very good luck with Reminder Call. It was easy to set up and works well with our software.

Great customer service, easy interface and great reliability.

Ease of Use, great customer service, cost effective.

I am really frustrated with only being able to use 160 letters for each message.

It is affordable, easy to set up/use, and has resulted in fewer cancellations for my office. The best part is that it is hassle free.

I do not have a feature I like most. Thank you, we like your business.

Customer service made the transition enjoyable and we have felt supported throughout. A great deal for the cost.

Wonderful Client Communication at a Low Price.

Also wish I could get a report emailed to me each day as to which texts were delivered and which failed.

I love that it integrates with our ERA, Clinic Dr. As long as our appointments are set by 5:30, calls/texts are cued seamlessly.

Patients also love them messages and calls. They compliment the timeliness of them and consistency of the receipt of the messages and content.

I love the customer service with ReminderCall.

This is such a great software that allows you keep up with the fast pace in life while not forgetting important social contacts throughout the day.

We no longer make 100 reminder phone calls every day.

It has been so helpful as we evolve with our ever-changing society and culture, and has helped us communicate more effectively with the people we serve.

I like the ease of use, the ability to see when a call went out and even the recorded response/reply from the patient.

It has been difficult for me to learn how to build specific reports. I always have to ask for assistance when creating new reports.

If the internet goes down and loose connections.

I would not recommend this software to a first time EHR user , however once you have used this software it easier to Navigate others.

I love the ease of use of the software itself. It is very user friendly for optometry.

At times,  RevolutionEHR will not allow me to login to my account unless I try several different times. This can be very frustrating with a busy day with many patients to look up.

Overall we like Revolution EHR better than some other software we have tried in the past. They need to fix the bugs and it would be a lot better.

I love Revolution compared to other software programs I've used in the past.

Customization of workflow in exams is good. It is good to be able to upload tests into the exam area related to this.

Great software, super easy to learn and go live with. Much better than Officemate.

When you have an exam turn up blank, when you remember writing notes, chief complaints, etc., it is infuriating, and dangerous for patient care.

I love how they take your ideas for updates and make improvements. The system is user friendly and customer service dept are very helpful.

Great, easy to contact and fast response esp with customer service.

Huge upgrade from ExamWrite/OfficeMate. E-Faxing and scanning directly into charts is great as well.

The learning curve for the software is small. Generally, pretty easy to teach employees how to use the software which saves me time and money.

Awaiting equipment integration the sales rep promised.

Has been amazing, world class customer service, easy to use & navigate through. Up to date and secure and we always know they have our back.

The thing that I liked most about using this software was the ease of contacting a customer service representative.

I was nervous about transitioning to EHR but she made it so easy and gave me the confidence. Also she’s been so great with communicating with me and responding back so it’s been great.

Very easy to learn integrates with all my other equipment and everything is on auto-pilot.

It is easy to use and the customer service is the best.

For me, however, it was a comparison of overall features vs cost. The amazing Customer Service was also impossible to pass up.

Best value for the money. Integrity of Scott Jens and Rev employees.

There are other areas I was impressed with such as contact lens ordering, referrals programmed for my frequent referral doctors, and an accounting /insurance section.

She was absolutely fantastic and helped my transition from Office Mate. She responds to my emails very quickly and she took her time teaching me tips and tricks to go faster.

My support staff also love using the software.

Can keep scanned documents under each patient as needed in an organized fashion. Can keep a good patient history that is easy to access.

I can integrate with other products like IntakeQ to be completely paperless. I look more modern and can be more hygienic.

When the system delays when opening different tabs can get frustrating. But this isn't  all the time.

Auto ICD10 conversion is amazing. Integrated optical and exam in a single system makes things easy.

She listened to my urgency of needing to be set up in 1 week - and she did it. She is so extremely supportive.

Overall just a great program that is easy to use.

Difficult to save/recall referral letters generated by the software.

Ease of finding patient info and using it for patient care, revenue and communication.

US Dollar

ReminderCall.com is a cloud-based solution designed to help medical practitioners send automated appointment reminders and confirmations to patients via text messages, calls and emails. The HIPAA-compliant platform allows businesses to receive customer responses via emails and view them on a centralized dashboard.


Stakeholders can use the built-in scheduler to set up automated texts and call reminders in various voices or languages. Features of ReminderCall.com include appointment scheduling, PCI DSS compliant review, calendar management, secure socket layer (SSL) encryption, voice recognition, reporting and more. Additionally, the platform enables healthcare providers to communicate with patients in adherence to applicable state and federal laws/regulations.


ReminderCall.com facilitates integration with several third-party applications such as iClinic, 123Pet, Accuro, Acuity, MDSynergy, MedicsElite, Microsoft Outlook, TrakNet, Vericle, WoundExpert, Genesis Best Chiropractic and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.



LongDescription

Personalization

HIPAA Compliant

SMS Messaging

IVR/Voice Recognition

Confirmation/Reminders

SMS Reminders

Recurring Appointments

Call Reminders

Calendar Management

Batch Communications

Template Management

On-Demand Communications

Compliance Management

Multi-Channel Communication

Email Reminders

Email Management

Alerts/Notifications

Reminders

Chat/Messaging

Multi-Language

Customizable Branding

Contact Database

Appointment Management

Third-Party Integrations

Appointment Scheduling

Interaction Tracking

Web browser (OS agnostic)

Pricing is based on the number of appointment reminders sent. 

1-1000 credits: 9 cent/credit

1001-2500 credits: 8.5 cent/credit

2501-5000 credits: 7.5 cent/credit

5001-10,000 credits: 7 cent/credit

10,001-25,000 credits: 6.5 cent/credit

25,001-50,000 credits: 6 cent/credit

50,000+credits: 5.5 cent/credit

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ReminderCall.com

In Person

Live Online

Documentation

Videos

RevolutionEHR is a cloud-based electronic health record (EHR) solution built specifically for optometry practices. RevolutionEHR includes a complete EHR, medical billing, patient scheduling, medical accounting and a picture archiving system. RevolutionEHR also offers a personal health record for patients, allowing them access to appointments, billing, prescriptions, and other important information.


RevolutionEHR is 2014 ONC-ATCB certified and comes with a built-in FDA medication database. The practice management feature helps practices to manage scheduling, billing and accounting. The solution can also be used to handle claims submissions, store medical records and manage documents, among others. A personal health record portal for patients enables them to track appointments, build medication history, make payments, receive appointment reminders and send text messages to their doctors.


RevolutionEHR is primarily suitable for small and midsize practices, corporate affiliates, multi-location practices, and specialty groups. Pricing is modeled with a one-time setup fee followed by a monthly subscription fee for each registered user.



ReminderCall.com vs RevolutionEHR

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