A+ - I have had to have a couple of interactions with customer service to navigate how to do something and they were very helpful.

It keeps good track and allows you to notify the person making the call that you are busy and will contact them later. It’s safe and easy to use.

What I like best is that it integrates with my EHR system so I do not need numerous calandars and it automatically sends a reminder call/text to my patients.

My only dislike is the layout of the website that they use.

I love that everytime I call I talk to a real person. This company does an excellent job with customer service.

I find that ReminderCall is easy and integrates well with my EMR software. The staff and technical support is awesome.

Easy to set up them and easy to use software. So this is save my lot of time.

Every single time I've called, I have talked to someone very pleasant on the other side who is more than willing to help me out and get me the answers I seek. The software is very easy to use.

The service requires very little effort from us and significantly improves attendance at appointments.

This service has been great - it is easy to use, received well by patients and understandable. The support team has been very helpful in troubleshooting when required.

We set it up quickly and it is very effective. Our patients have come to rely on the reminder texts.

This is helpful when you want to be sure people don't forget the meetings. It is ease to use and it has a great customer service.

Any time I have questions, they are there to help. Always kind and very personable.

Easy to use, great price, helpful and responsive tech support and customer service.

They're good about responding to questions. So customer service has been overall good.

We then run into the problem with answering machines, voice mail boxes that are not set up and clients not answering because they do not recognize the phone number.

We have had very good luck with Reminder Call. It was easy to set up and works well with our software.

Great customer service, easy interface and great reliability.

Ease of Use, great customer service, cost effective.

I am really frustrated with only being able to use 160 letters for each message.

It is affordable, easy to set up/use, and has resulted in fewer cancellations for my office. The best part is that it is hassle free.

I do not have a feature I like most. Thank you, we like your business.

Customer service made the transition enjoyable and we have felt supported throughout. A great deal for the cost.

Wonderful Client Communication at a Low Price.

Also wish I could get a report emailed to me each day as to which texts were delivered and which failed.

I love that it integrates with our ERA, Clinic Dr. As long as our appointments are set by 5:30, calls/texts are cued seamlessly.

Patients also love them messages and calls. They compliment the timeliness of them and consistency of the receipt of the messages and content.

I love the customer service with ReminderCall.

This is such a great software that allows you keep up with the fast pace in life while not forgetting important social contacts throughout the day.

We no longer make 100 reminder phone calls every day.

It has been so helpful as we evolve with our ever-changing society and culture, and has helped us communicate more effectively with the people we serve.

I like the ease of use, the ability to see when a call went out and even the recorded response/reply from the patient.

The benefits I get from Navicure is the simplicity of working our A/R in one program. Claims are very easy to resubmit right from the dashboard.

The rejection messages given are extremely confusing. Very hard to figure out how to fix the actual problem.

It links with our Practice Management software systems making file submission a breeze. And the batch history And search options make it easy to Find anything you’re looking for.

Navicure has been an excellent partner in revenue cycle management. It's ease of use and intuitiveness is first rate.

Waystar's Dashboard is easy to use and basic clearinghouse function is good.

Waystar has a nice interface and is fairly user friendly. Many features makes claim processing quite efficient, and is very easy to use.

They have a huge list of insurances OR you can have them send a paper claim.

I like how easy it is to use and organizes our data. I like that we can correct claims and resubmit them instantly.

It simplifies the way I do billing. It integrates with my  electronic record software and makes the process easy.

After my initial setup my statement went out, but the next month I uploaded statements again and was told that there was a margin error. It was fixed but it caused a delay in statement processing.

Wonderful costumer service, good training provided for new clients.

This software is so user friendly. Its so easy to search and view.

Waystar is the most user friendly and comprehensive clearinghouse I’ve ever used. It’s extremely simple to search out needed information.

I really like how I am able to send to insurance companies with ease. So much easier than other products.

Has integrations with almost every possible insurance company in the States. Easy to make edits and track payments.

Appealing claims on Waystar is super easy, and tracking down claims that were paid but somehow didn't get into your EMR is also really easy.

I love the dashboard, and rejected claim dashboard. I can make corrects and resubmit claims directly through waystar.

Great ease of use, very well laid out, the menus and explanation of rejection are easy to figure out and correct.

The billing is a little confusing. We have a parent account that used to be Zirmed and another large account that used to be Navicure.

Zirmed provides excellent revenue cycle management, it is easy to use and responsive.

Customer support has always been very good and the site is easy to use. Help features are also of great value when we hire new staff or need to find answers to questions.

When you leave their service, they require 90 notice to get there money.

It is a great payment system and it makes my job easier with how easy it is to go through the system.

Editing rejected claims is very easy. There are also Premium products you can buy if you would like to streamline your RCM such as code look up and insurance verification.

It has made the ease of electronic billing very simple and helpful. We went from paper billing and this software could not be anymore user friendly.

The conversions have been successful thus far. Our frontline users report an easier user experience and our core registrations/billing/collections system interfaces nicely with the Waystar product.

Their customer service lives up to the 3 ring rule. Customer service are very pleasant and helpful  on the phone.

I like the monthly webinars as well as the payments solution. It's easy to navigate through and find what you are looking for.

We are able to see payments in about 7 days which is helping our practice stay financially stable.

US Dollar

ReminderCall.com is a cloud-based solution designed to help medical practitioners send automated appointment reminders and confirmations to patients via text messages, calls and emails. The HIPAA-compliant platform allows businesses to receive customer responses via emails and view them on a centralized dashboard.


Stakeholders can use the built-in scheduler to set up automated texts and call reminders in various voices or languages. Features of ReminderCall.com include appointment scheduling, PCI DSS compliant review, calendar management, secure socket layer (SSL) encryption, voice recognition, reporting and more. Additionally, the platform enables healthcare providers to communicate with patients in adherence to applicable state and federal laws/regulations.


ReminderCall.com facilitates integration with several third-party applications such as iClinic, 123Pet, Accuro, Acuity, MDSynergy, MedicsElite, Microsoft Outlook, TrakNet, Vericle, WoundExpert, Genesis Best Chiropractic and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.



LongDescription

Personalization

HIPAA Compliant

SMS Messaging

IVR/Voice Recognition

Confirmation/Reminders

SMS Reminders

Recurring Appointments

Call Reminders

Calendar Management

Batch Communications

Template Management

On-Demand Communications

Compliance Management

Multi-Channel Communication

Email Reminders

Email Management

Alerts/Notifications

Reminders

Chat/Messaging

Multi-Language

Customizable Branding

Contact Database

Appointment Management

Third-Party Integrations

Appointment Scheduling

Interaction Tracking

Web browser (OS agnostic)

Pricing is based on the number of appointment reminders sent. 

1-1000 credits: 9 cent/credit

1001-2500 credits: 8.5 cent/credit

2501-5000 credits: 7.5 cent/credit

5001-10,000 credits: 7 cent/credit

10,001-25,000 credits: 6.5 cent/credit

25,001-50,000 credits: 6 cent/credit

50,000+credits: 5.5 cent/credit

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ReminderCall.com

In Person

Live Online

Documentation

Videos

Waystar is a cloud-based revenue cycle management platform for healthcare systems. The solution is used by organizations of all sizes to manage administrative and clinical functions. Key features include insurance verification, coverage detection and claims management.


Waystar uses machine learning algorithms to predict claim denials and sends workable denials to the assigned workgroup. It automates the prediction of revenue leakage as well. Users can manage contracts through a centralized repository. Real-time contract loading and modeling is also offered. Reports can be generated to assess payer contract performance and other key performance indicators at the enterprise level.


Waystar integrates payment processing across the hospital information system, performance management system and electronic medical records system. It offers features such as on-the-fly editing and the ability to automatically split remits among various providers. It also provides an automated patient payment workflow.


The solution is available on a monthly subscription basis and support is available via phone.



ReminderCall.com vs Waystar

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