Great customer service, It has been the best experience for me and why I use it.

YOU NEED TO LEAVE A MESSAGE FOR SOMEONE TO CALL YOU BACK.

My business is valued and they go out of their way to work with me. Great with response and just a good family run operation that is an amazing value for the money.

The staff will change anything you get stuck with.

It’s gotten expensive and I’m not sure it pays for itself.

Overall I was very satisfied with the finished product.

The use of  beautiful up to date changeable website templates to create  a professional website instantly without paying a lot. A  SEO that enhanced my online presence with high rankings.

It brings me business at a super reasonable cost.

Designs from the beginning help me build are a great website and have attracted many clients and I did not have to work hard from scratch which is not that difficult of a task.

They are always available to talk and they are great at answering questions. They truly care about their customers highly recommend.

I love the simplicity of navigating and managing pages with easy and the capability of  editing tools 24/7 when re branding.

Im still not understanding how to do a single day to block out time. Also, my clients cant use the guest book option and still no reply from support.

Moving my google search status up. They were great up loaded all my information to a new site that should perform better.

I do not like how the gift certificate works and some guests had issues with it.

Online presence which is compatible with a lot of devices. Gift cards is interesting.

Its easy to use and the customer support is fantastic.

I like that for a low price I get a website that is able to handle appt booking for me.

I don’t like the new updates as much as before.

Customer Service with the support team is amazing. The representative is patient and understanding to a non techie, like me.

Free domain, hosting, listing and emails adds value for my money. This website increases client retention rates and search results our clients tells us how they found us.

I also find that working with the technology team at Salonbuilder is one of the best aspects of this company. They go to great lengths to accommodate their clients and provide customized attention.

Now in 2020 as I'm rebranding I love the website even more with the many up to date features.

When I first started with this web hosting site I had my front desk person to handle setup assuming I lacked marketing skills thinking it was hard to navigate.

I like the ease of use to schedule appts and market services. Its pretty easy to understand and navigate.

Also very limited on products we can put in. We are a focus salon and many of items listed are outdated.

I love the gift certificates option as well. Customer service is always quick and easy and have always resolved anything I have had an issue with.

I did not like that I had trouble with my image that I uploaded.

Very responsive, user friendly, top notch product.

You can design your on site. There are lots of options to help you to design your site to look very professional.

M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.

Hands down the most outstanding customer service.

All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner.

I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.

Fresha just changed my life, the CS is fantastic, my customers handle their own appointments and it saved me a lot of time, very comfortable app.

I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.

It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.

Will start working again in september. I am so positive so far...and I’m hoping it will stay that way.

Very easy to use, very intuitive, with an awesome customization level considering it is a free software.

M out of my policy no show fee and I’ve lost an hour of my time with production.

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.

Great little booking tool. I switched when i wanted a paperless clinic.

Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal.

Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.

It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap.

Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

The customer service is excellent. They are a company that operates great ethics.

It’s easy to use, send reminders and the service of the Fresha team is amazing.

For me the system it’s just amazing, from online bookings, text and email confirmations for clients, costumer service when I have doubts they are fast with solutions and explanations.

You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

I must admit I might be confused on the billing policy.

It is very easy to use with good customizations. Many options are very practical to use.

Best admin support- so quick and detailed. Program is easy, user friendly, and free of charge loving it.

This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.

I really like the fact that you can utilize almost everything you need to run a successful business. It keeps track on everything with integrated options to social media plus google.

The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.

It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale.

The new client consultation forms are very easy to use and easy to edit. I love the marketing features which prove very popular with the clients.

Friendly use, full integration solution for barber shops.

We are very pleased with the outstanding. Investment Fresha has brought our Company.

US Dollar

SalonBuilder is a salon and spa management solution that helps businesses create and maintain websites to streamline operations related to appointment booking, email marketing and client management, among other processes. It provides a built-in library of templates, customizable web pages and stock images, which allows employees to create custom websites.


SalonBuilder's calendar and time-clock tools let supervisors organize and schedule staff members based on pre-booked appointments and overall business requirements. The product sales system enables administrators to create and sell products and process corresponding payments. The web statistics report lets managers gain insights into visitors, searched keywords, page views and more. Additionally, staff members can create promotion codes and configure special pricing, facilitating customer engagement and retention.


SalonBuilder comes with integrated SEO optimization tools, which let managers and leaders create optimized content and track website search engine ranking. It is available on monthly subscriptions and support is extended via FAQs, email and phone.



LongDescription

Employee Management

Real-time Scheduling

Booth Rental Management

Rescheduling

Access Controls/Permissions

For Salons and Spas

Before & After Pictures

Client Database

Group Scheduling

Confirmation/Reminders

SMS Reminders

Team Calendars

Customer Database

Recurring Appointments

Gift Card Management

Calendar Management

Customizable Fields

Room Booking

Promotions Management

Multi-Location

Treatment Packages

Availability Indicator

Booking Management

Email Marketing

Mobile Access

Resource Scheduling

Website Integration

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Customizable Branding

Reporting/Analytics

Employee Scheduling

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Appointment Scheduling

Loyalty Program

For Medical Spas

Web browser (OS agnostic)

$24.95/month for Individual Providers
$34.95/month for 2+ Staff Members

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

SalonBuilder

Live Online

Webinars

Documentation

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from your own online calendar. Attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on your own website. Reach clients anywhere, anytime and grow your business with powerful marketing tools; including email campaigns, text messages, and alerts within the Fresha app. No need to pay a monthly subscription – grow your business at your own pace with our optional paid features, including seamless payment processing with daily payouts.

SalonBuilder vs Fresha

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