All SchoolDoc Reviews

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Lisa

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

We implemented it and rolled it out in 3 weeks!

PROS

Other options were too costly for what we need. SchoolDoc.com has been great for our school and now we are implementing the integration with Blackbaud so we have a SSO and data updates automatically.

CONS

No downsides so far. We cut our cost by over half going with SchoolDoc.com and love their support and team!

Leigh

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

SchoolDoc software

Our experience with SchoolDoc has been wonderful! Every team member (sales, development, account manager) that we have worked with has been incredibly knowledgeable and always available for any questions or needs.

PROS

Overall the SchoolDoc software is very user friendly and is a great fit for all of school health needs, but the most important part of the software we're using right now is the COVID-19 pre screening form. The pre screening form allows us to have a central, effective and quick way to safely get the students into our school each morning. The SchoolDoc software has been very easy for the parents to access and utilize the pre screening document.

CONS

It would be great if the software, especially for the COVID-19 pre screening form, had an app feature that parents could download to their phones.

Reason for choosing SchoolDoc

Cost and better experience with customer service.

Vendor Response

Hi Leigh, Thank you so much for taking the time to leave a review of SchoolDoc! We are so glad to hear that our software has been such a great fit for your school's needs, especially when it comes to managing student and staff health in the midst of a global pandemic! Regarding your comment that you'd like to see us develop an app- we do hear this a lot. I wanted to let you know that although SchoolDoc may not be available as a phone app that you'd find in the Apple or Android Store, our system is able to work on any modern browser and can snap to whatever size screen you're using, so you can certainly use CampDoc on a smartphone or tablet. You can even save it as an icon on your homescreen! Our development team tells me that benefits to being a web-based application include regular updates to the system, like improvements and new releases, without having to download a new update. There is also more security, which we always prioritize with personal health info. Take Care!

Replied May 2022

Ilene

Education Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Software with schools in mind

It is good to have nurse-friendly software. The customer service has been revamped and improved.

PROS

It's great that it meshes well with the other (Blackbaud) information software that we use. Parents have found it reasonable easy to use.

CONS

It did not rise to the pandemic occasion. We had to purchase another system to have a check-in for family health each morning. School Docs tried, but did not succeed in making it user friendly. I also find it clunky to get reports.

Reason for choosing SchoolDoc

It was less expensive; we could not afford Magnus

Reasons for switching to SchoolDoc

It wasn't created for the nurse office.

Vendor Response

Hi Ilene, Thanks for taking the time to leave a review of SchoolDoc! Great to hear that you're appreciating the integration with Blackbaud, too. I'm sorry to hear that SchoolDoc did not meet your needs regarding the pandemic. We did quickly develop and launch a Covid-19 prescreening feature to meet the needs of schools and camps. We would be interested to hear your feedback on how we could better improve- please feel free to email our Client Success team with your feedback. Hearing from our clients helps us keep improving! Take care, Elise

Replied May 2022

Alissa

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Excellent customer service, but not totally customizable

The customer service has been very responsive and has worked hard to help us resolve any issues that have come up.

PROS

We added the SchoolDoc platform to fill a void in our School Information System. It was not sufficient to handle our collection of student health information and reporting. SchoolDoc filled that void very well.

CONS

There are parts of SchoolDoc that are not customizable enough. To be fair, that could also be a function of us attempting to use the program in ways that it was not designed to be used.

Reasons for switching to SchoolDoc

OnSuite was even less customizable than SchoolDoc and did not allow us to fully reflect student health information that we need to collect as a school.

Vendor Response

Hi Alissa, Thanks for taking the time to leave a review of SchoolDoc! It sounds like SchoolDoc has helped improve the efficiency of your health form collection and data management. Wonderful to hear that you've had a good experience with customer service, too- our team is pretty great! Please don't hesitate to reach out to them with any questions about reporting capabilities- they may be able to share a few tips & tricks to simplify the reporting you need. Take care, Elise

Replied May 2022

Erin

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Schooldoc feedback

There's so much paperwork involved with running a school! Schooldoc has prevented us from having to print weekly attendance sheets, thousands of pages of health forms, etc.

PROS

It's so wonderful to have all of our important documents and data collection in one place. It's helpful that all staff have quick access to allergy information and being able to log an injury/accident. We really like the attendance feature and the covid prescreening.

CONS

I wish there was a way that we could do more of the set-up and then get support from the SchoolDoc team if anything was incorrect. We also don't use it for paying for programs because the fees are more expensive. I don't like that the trusted contacts feature isn't automatically populated by the authorized pickups listed in a student's profile. Lastly, we wish there was an app. This year, we have been requiring prescreening and opening it in a web browser on a phone is a little clunky.

Vendor Response

Hi Erin, Thanks for taking the time to leave a review of SchoolDoc! Glad to hear the allergy reports and illness/ injury logs have been so useful, as well as attendance and COVID-19 prescreening. You make a lot of great suggestions for future improvements to the product! I will pass these along to the development team and see if we can make any of these updates happen. We appreciate your feedback! Take care, Elise

Replied May 2022

Jmaw

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Would recommend

PROS

SchoolDoc is very intuitive software that is simple for our community to use. When dealing with a variety of technological backgrounds, it's important that software is user-friendly and self-explanatory. We were able to work with SchoolDoc to make onboarding our community and use of the system as easy and painless as possible.

CONS

Simplicity often requires one to sacrifice fancy features that other products offer. However, I'm happy with what we have and think it's what's best for our community.

Vendor Response

Hi Jmaw, Thank you so much for taking the time to leave a review of SchoolDoc! I'm so glad to hear that both you and your community have found to be intuitive and convenient. If you don't already, please let your community know that our Support team is always available to help families- not just school staff! Give us a call and we'll help navigate any potential technological roadblocks that might come up :) Take care, Elise

Replied May 2022

Megan

Primary/Secondary Education, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Happy Reviewer

SchoolDoc team has be very helpful. Every time I have a question or want a change made they are very easy to work with and prompt.

PROS

Having electronic health records - parents are able to download medical forms and upload heath records; immunization =and medication section is organized and easy to use.

CONS

Having to input immunization data - not an issue with you system just a personal issue :). I know other companies can pull immunization records from the state health dept, so no typing in data is needed.

Reason for choosing SchoolDoc

More cost friendly and had everything we were needing and looking for. The only plus Magnus had was they were able to pull immunization records from the health dept. The price difference didn't justify it enough for our school.

Reasons for switching to SchoolDoc

Blackbaud doesn't offer a proper immunization section and couldn't have all medical in one system. SchoolDoc is set up where I can have all medical in one organized software.

Vendor Response

Hey Megan, Thanks for taking the time to leave a review of SchoolDoc! Great to hear that you're using the Blackbaud integration and finding it to be an organized, seamless system. We appreciate the feedback! Take care, Elise

Replied May 2022

Staci

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Great product

Overall great experience! Customer service top notch and an easy program to use, both as an administrator and a user.

PROS

School Docs has made summer camp registration process so much easier and efficient. The program is relatively easy to use and I love having access anywhere I go. It’s also helpful adding others to the program that they can navigate it instead of asking me to look up certain paperwork. The nurse LOVES it

CONS

A little slow at times and exporting finances can’t be done on a chromebook. Also some quirks around the coupons as users can plug in multiple even if they don’t apply to them.

Reason for choosing SchoolDoc

Na

Vendor Response

Hi Staci, Thank you for leaving a review of SchoolDoc! So happy to hear that you've been able to use it for your Summer Camp programs, too! Please don't hesitate to reach out if there's anything we can help you with! Take care, Elise

Replied May 2022

Philemon

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Pro and Cons

Health form issues that we had in the past.

PROS

Well, I love the Schooldoc platform love the way it set up. It was super easy after going over some training

CONS

Wish there was a way to add more health information about covid

Reason for choosing SchoolDoc

Like how easy it is to use.

Vendor Response

Hi Philemon, Thank you for taking the time to leave a review of SchoolDoc! I'm so happy to hear that you like the setup and it's been easy to use. I'm not sure what health information about Covid-19 you're looking to add, but many of our users appreciate the Immunization Tracker and Covid-19 prescreening features, plus the ability to log any symptoms or exposures in the illness/ injury log or notes. You can actually use a tag to label any Covid-19 related issues and then run reports on for exposures, etc. as well. Please feel free to reach out to your CS team if you'd like to learn more. Take care, Elise

Replied May 2022

Lisa

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Awesome program for our school!

PROS

Everything has been great. Our account manager, has been a wealth of knowledge. If he didn't know the answer to a question, he quickly found out the answer. He has been a pleasure to work with. I believe this would be great for our summer camp too if I could get the summer camp director to get onboard. So far, a bit unwilling to seek change. I have stressed to the school that this would be to their benefit as this is an awesome program!

CONS

No cons to report, we've loved the software and have been very happy with our decision. Thanks for everything!

Anna

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

PG SchoolDoc Review

I've been using Schooldoc for 6 years. It is very intuitive and easy to use. Parents also find it easy to use.

PROS

I love that you can customize the product and develop it to meet your school's needs. I love the eMar and the tracking of the number of medications.

CONS

The program does not sync with our admissions software so the integration of the data is not an easy process. It is a lot of work to import students but once they initial import is completed it is easy to use.

Reason for choosing SchoolDoc

Cost

Vendor Response

Hi Anna, Thanks for taking the time to leave a review of SchoolDoc! I'm thrilled to hear that you're a happy customer and have been using the software for over 6 years! We appreciate your continued business :) Always great to hear that parents appreciate the interface as well. Take care, Elise

Replied May 2022

Danielle

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed March 2021

SchoolDoc+ is helpful

I started working with SchoolDoc in June and through some ups and downs to no fault of School Docs we were finally able to launch at the end of September. Everyone has been very helpful and the the support staff checks up on how your liking the software periodically.

PROS

I love that during this busy time dealing with COVID in schools that I has taken some pressure of me. I am able to have more parents be complaint with physical and immunizations. Less time chasing down paperwork and more time helping the students.

CONS

Reports trying to get a specific type of report for just an individual is not as easy as I would like.

Reason for choosing SchoolDoc

SchoolDoc had both a health platform and a registration piece for our after school/camp that we thought would help us.

Vendor Response

Hi Danielle, Thank you so much for taking the time to leave a review of SchoolDoc! I am so glad to hear that it's been working well for you, especially as you take on the superhuman task of leading a school through the pandemic. Great to hear that the Client Success team has been helpful and supportive too- I'll pass your feedback along to them! Take care, Elise

Replied May 2022

Jared

Education Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Summer Discovery SchoolDoc review

Very good. Some 'growing pains' with implementation trying to match our previous processes. But the team at DocNetwork is great to work with and we know that we are getting a software that secure and will function properly.

PROS

Pre built health and screen questions that align with legal standards. Storage of client information for year over year use. Great customer service. Easy to use and get started with. Easy for clients to use. Single sign on is useful. Constantly evolving and growing products to assist users.

CONS

Lack of customizability. Ability to make adjustments to make the software more easily compatible with our needs. Would like to be able to make easy/straightforward updates in house rather than having to go back and forth with our account manager.

Reasons for switching to SchoolDoc

Difficulty with storing and maintaining information and forms.

Vendor Response

Hi Jared, Thanks so much for taking the time to leave a review of SchoolDoc! Happy to hear that the you have had a good experience using SchoolDoc for your school's form collection and data management. We have made updates to the software, including more options for customizing to your needs. Thank you for sharing your feedback so we can continue to improve our product! We value the experience of our users and always want to get better and better! Take care, Elise

Replied May 2022

Debra

Primary/Secondary Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2021

uses

Seems to work well for our nurses needs

PROS

Our school nurses find it very helpful for their day to day needs

CONS

The lack of ease to get familiar with the system if you don't work in it every day

Reason for choosing SchoolDoc

Was picked by a previous nurse for reasons I do not know.

Vendor Response

Hi Debra, Thanks so much for taking the time to leave a review of SchoolDoc! We love to hear that school nurses find the system helfpul. Our product was designed with input from School Nurses, so it's intended to make their jobs easier! If you're ever looking to brush up on your familiarity with the system, please check out the training videos we have available on our website, or reach out to your Client Success Manager for training. We're here to help! Take care, Elise

Replied May 2022

Cindy

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Easy to use -- comprehensive

Very Good -- it is a nice product

PROS

I took over a position that was vacant, so I had no one to teach me about School Doc. I found it pretty intuitive to learn and fairly comprehensive.

CONS

There are some aspects that I wish worked differently, but they are not critical. I have spoken to School Doc about them and they are receptive to the request.

Vendor Response

Hi Cindy, Thanks for taking the time to leave a review of SchoolDoc! I'm glad that you found it to be an intuitive and easy-to-use system. For future reference, our Client Success team offers free and unlimited training. If you have any new staff members join your team, give us a call and we'll set up a training. Happy to coach you and offer tips and tricks you may not have picked up on, too! Take care, Elise

Replied May 2022

Laura

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Thanks SchoolDoc!

PROS

Support team was one of the friendliest and most helpful team I have had the pleasure of working with. Support team was the reason we ultimately felt comfortable going with SchoolDoc.com.

CONS

We have been very happy using SchoolDoc, and I don't have anything significant cons to report. Thanks for always updating the software too.

Ellen

Education Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Goodbye Paper

Great development staff. Always eager to make suggestions and quick turnaround.

PROS

Having forms gathering electronically made life much easier. You can track form and medical information without all the paper clutter. It also easier sharing information with transferring schools. We also use for demographics.

CONS

I haven’t experienced any downsides of using SchoolDoc.

Reason for choosing SchoolDoc

Can't remember product but it was much more expensive.

Vendor Response

Hi Ellen, Thank you so much for taking the time to leave a review of SchoolDoc! We're so glad you said goodbye to paper! Happy to hear that the electronic form collection and reporting has been such an asset for your school. Take care, Elise

Replied May 2022

Scott

Education Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

SchoolDocs for Health Forms

Great

PROS

I love that parents can upload their student's health form directly to the portal. It makes for a much smoother process at the beginning of the school year.

CONS

I would like to be able to upload new students directly into the portal without having to go through my Account Manager.

Reason for choosing SchoolDoc

Pricing was great

Vendor Response

Hi Scott, Thanks for leaving a review of SchoolDoc! I am glad that you appreciate the ability to have parents upload student health information and it's making your processes more efficient. Please reach out to your CS manager regarding adding new students- we should be able to help you take care of this. Take care, Elise

Replied May 2022

Beth

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Very responsive, polite, and super helpful!

PROS

Their execitive is awesome. Even with my unending questions he is very responsive, polite, and super helpful! We have only used the system a year, and I am hoping to use more of the eMAR and Health Log this next school year. These are great features!

CONS

Families are always resistant to change initially, but I know they will come around. This is not a con of the actual software, just of making changes.

Francine

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

No more paper! Priceless!

PROS

FABULOUS to work with!!! We only use SchoolDoc for the back-to-school forms, not for eMAR or Health Log. The new User Permissions may allow us to use eMAR next year; we are still investigating. But the back-to-school forms was priceless for us!

CONS

Thank you for a clear, easy to use system. No cons to report at this time, and we look forward to using more of the system next school year.

Caroline

Education Management

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

SchoolDoc.com review

PROS

I must say that one thing I've enjoyed about working with you guys, you check in with me periodically. Very different from downloading a software program and being left to fend for myself!

Molly

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Thanks SchoolDoc team!

PROS

My original account manager was awesome. my new manager has been very responsive, helpful, and professional.

CONS

Thanks for everything over the last year, it was great to use this product at our school. I look forward to next school year!

Showing 1 - 22 of 22 Reviews