About ScriptSure

Daw Systems, Inc. develops ScriptSure software enabling providers and vendor partners with E-Prescribing, medication management & medication history reports for ambulatory, long-term care care and hospital users. ScriptSure Cloud E-Prescribing application has been ranked #1 by combining First Databank clinical databases, SureScripts connectivity, Electronic Prescribing of Controlled Substances (EPCS), web-based architecture and the best work flow methods. EHNAC EPCSCP-Prescribing certified.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

21 Reviews of ScriptSure

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(5)

5

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

August 2019

Judy from Bluebonnet Palliative Care

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

3.0

August 2019

Love this program! It’s a game-changer

I’ve been a hospice nurse for just over a year. We added Scriptsure about 6-8 months ago. It has vastly streamlined the Med ordering process.

Pros

Intuitive interface. User friendly. I can order meds right when I need to instead of having to wait/forget. I can keep track of previous orders

Cons

Many of the meds I search respond with ‘no available dosing’. I have to re-enter the Med I’m looking for to get a new choice list and go by trial and error through multiple options. Why have them listed if you can’t order them?

August 2019

Alex from Labette Center for Mental Health Services

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2019

Works Well Overall

I use ScriptSure for prescribing as a result of my company choosing it, so I had no say in the matter. Overall, the system works well, and is reliable, which are two of the most important variables to me as a provider. I did prefer the prescribing functions of my previous system (Allscripts) due to the simplicity of viewing various statuses of orders (see Cons), as well as finding medications and strengths/doses.

Pros

The software and interfaces are typically very easy to read and navigate. Knock on wood, I have not had any problems with downtime or excessive outages, indicating good reliability. When I did originally get set up with the software, the representative that I interacted with on the phone and online was very helpful and made it easy to get going.

Cons

I do not like that the medication list includes all previous prescription in the same list with the active prescriptions. It would be very helpful if there were different tabs or sections to delineate active orders vs. canceled orders vs. inactive/expired orders, etc. Also, there are sometimes not common strengths/doses of medications available in the software, which is very frustrating. For example, I could not find a 45 mg mirtazapine strength, which I know is available to be prescribed.

Reasons for Switching to ScriptSure

Changed jobs/companies.

August 2019

Sarbjit from Noble Hospice Care

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

1.0

Functionality

3.0

August 2019

Review

They can be better and support and training. I felt alone and did not have any one to count on

Pros

Easy to use once I learned how to use it

Cons

Not able to have training - I had to learn on my own

Response from Daw Systems

Replied August 2019

Sarbjit, I am sorry to hear this. We offer full training to every user that needs it and provide quick start guides, documentation and training videos. The pharmacy that established the account did not make us aware that you did not have access to those materials or know about the availability of live training. If you need anything along these lines still, please let us know directly 866-755-1500 or support@dawsystems.com. Thank you.

January 2020

william from Abundant Health Inc

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

2.0

January 2020

Difficulty transitioning

Pros

Once in place, works quite well. Functional

Cons

Difficulty transitioning, in this case to e-prescribing. Delays in getting help, then inability to get program functional throughout this Monday -- and we'll see how much longer.

Response from Daw Systems

Replied July 2020

We are sorry to hear that your upgrade was difficult to the ERX from printing prescriptions. If you ever need assistance of any kind support is available by phone or email at anytime (24/7). You can contact 866-755-1500 x2 or email support@dawsystems.com

August 2019

Zachary from Tri-City Orthopaedic Clinic, P.S.C.

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Great Product, Great Results

Our previous eRx solution was too slow and severely impacted patient flow. ScriptSure was the perfect solution for us! There is some automation as the system stores previous patient information which helps make future visits a bit more seamless.

Pros

ScriptSure is about as "plug and play" as you can get with medical software. The team at ScriptSure made the implementation process easy and painless for us, which is incredible as most people in the medical community don't have a lot of free time for extra projects.

Cons

There was some trouble with the initial setup between our iPads/computers and printers, but the ScriptSure team was quick to help out and find a solution.