Fresha vs TheraOffice

RATING:

4.9

(1391)

Fresha has 1391 reviews and a rating of 4.86 / 5 stars vs TheraOffice which has 25 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (1391)
4.6 (25)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 16, 2024
November 11, 2022
Pros/Cons
  • Pros

  • Hands down the most outstanding customer service.
  • I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.
  • Cons

  • M out of my policy no show fee and I’ve lost an hour of my time with production.
  • Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.
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  • Pros

  • Easy to use and intuitive interface. TheraOffice Support Team has the BEST customer service I have seen within any company in quite a long time.
  • The built in business reports are very helpful for knowing the health of the business.
  • Cons

  • I don't like how I can't put notes while I'm posting payments without getting out of payments and getting into the patients account to do it.
  • 10 To Generate an HEP you shouldn't have to have a DX or charges entered.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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10 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos