--- title: "ShiftCare Software Reviews, Demo & Pricing - 2026" description: "Review of ShiftCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/shiftcare-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / ShiftCare Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/shiftcare-profile/alternatives/) # ShiftCare Review From $8-$20/month Free trial 4 plans Wondering if ShiftCare is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ShiftCare 4.6 [(185)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) Pricing Starting at $8.00 per user per month ### About ShiftCare ShiftCare is care management software for disability, aged care, home care and allied health providers. Rostering, care notes, claims, invoicing and pay run in one system, with AI that spots problems early and leaves every decision to the provider's team. More than 8,000 providers in Australia, the United States, Canada and the United Kingdom run on ShiftCare. Founded in 2015, ShiftCare is headquartered in Sydney, Australia. Learn more at shiftcare.com Wondering if ShiftCare is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## ShiftCare User Interface ## Popular ShiftCare Alternatives Main Product ShiftCare 4.6 [(175)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.45Value for money - 4.71Customer support - 4.42Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4349)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.40Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4169)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.44Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [splose](https://www.softwareadvice.com/long-term-care/splose-profile/) 4.5 [(34)](https://www.softwareadvice.com/long-term-care/splose-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.44Value for money - 4.30Customer support - 4.29Functionality Pricing Starting at A$30.00 per month Get Price ## ShiftCare Pricing and Plans ShiftCare has four plans. Basic is $8.00/user/mo billed monthly. Professional is $13.00/user/mo billed monthly. Premium is $20.00/user/mo billed monthly. Custom Pricing is custom-priced. Free trial Basic $8.00 per user, per month Everything in one place, so nothing gets missed. Basic plan includes: - Submit Progress Notes - Manage Team Availability - Time & Attendance - Caregiver App - Staff Scheduling Professional $13.00 per user, per month Spots the problems before they cost you money. Professional plan includes: - All Basic Features - Generate Invoices - Job Board - Advanced Staff Rostering - Teams Premium $20.00 per user, per month Handles the paperwork and flags what needs attention. Premium plan includes: - All Pro features - Custom Forms - Advanced Incident Management - Client Signatures - Publish Shifts - Track Client Funds Custom Pricing Contact vendor for details Custom Pricing plan includes: - Advanced Workforce Management - Custom Pay Rules and Agreements - Multi Entity Account Hierarchy - Franchise and Group Configuration - Single Sign On Security (SSO) NEW - Open API and Payroll, Billing, and EVV Integrations - Guided Implementation Support - Dedicated Customer Success Manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does ShiftCare pricing compare to alternatives? ShiftCare's starting price is $8.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | ShiftCare4.6[(185)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) | $8.00 /user/mo | Available | Not available | 4.4 | | [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)4.8[(4,349)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) | Pricing available upon request | Available | Not available | 4.8 | | [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) | $29.00 /mo | Available | Available | 4.5 | | [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)4.7[(4,169)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) | $10.00 /user/mo | Available | Available | 4.5 | | [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)4.6[(1,490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) | $39.00 /mo | Available | Not available | 4.4 | ShiftCare4.6[(185)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) * * * Starting price $8.00 /user/mo Free trial Available Free version Not available Value For Money 4.4 - [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)4.8[(4,349)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.8 - [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Available Value For Money 4.5 - [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)4.7[(4,169)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) * * * Starting price $10.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)4.6[(1,490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) * * * Starting price $39.00 /mo Free trial Available Free version Not available Value For Money 4.4 ## ShiftCare Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of ShiftCare Absence Management Access Controls/Permissions Activity Dashboard Activity Tracking API Appointment Management Assessment Management Attendance Tracking Authorization Tracking Availability Management Billing & Invoicing Booking Management Calendar Management Cancellation Tracking Caregiver Management Care Plan Management Case Management Case Notes Charting Chat/Messaging Claims Management Class Scheduling Client Chart Audit Tools Client Database Client Management Client Portal Clock In/Out Communication Management Compliance Management Confirmations/Reminders Contact Database Contact Management Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Document Management Document Storage Drag & Drop Electronic Signature Email Reminders Employee Management Employee Portal Employee Scheduling EMR/EHR Facility Scheduling Faculty/Staff Management Financial Management Forecasting For Healthcare For Long Term Care Forms Management GDPR Compliance Generative AI Geriatric Care Goal Setting/Tracking GPS Group Notes HIPAA Compliant Home Health Care Management Incident Management Invoice Management Lead Management Live Chat Medical Billing Medical History Records Medication History Medication Management Messaging/Shift Dispatching Mobile Alerts Monitoring Multi-Factor Authentication Multi-Location No-Show Tracking Online Scheduling Overtime Calculation Patient Communications Patient Engagement Patient Management Patient Records Management Payroll Management Personalization and Recommendation Physician Management Point of Care System Predictive Analytics Progress Notes Progress Reports Real-Time Data Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Records Management Recurring Appointments Reporting & Statistics Resource Scheduling Role-Based Permissions Room Booking Scheduling Shift Scheduling Shift Swapping Sick Leave Tracking Skills Tracking SMS Messaging Staff Management Surveys & Feedback Task Management Task Progress Tracking Task Scheduling Team Notes Third-Party Integrations Time Clock Time Off Requests Time Tracking by Client Time Zone Tracking User Management Vacation/Leave Tracking Visit Verification Workflow Management ## ShiftCare Integrations Xero Integration rated 4.6 from 48 reviews Viventium Software Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review MYOB Integration rated undefined from -1 review Employment Hero Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review See all 10 integrations ## ShiftCare User Reviews ## ShiftCare customer ratings - Overall rating: 4.6/5 - Total reviews: 185 ### Rating distribution - 5 stars: 131 reviews (71%) - 4 stars: 43 reviews (23%) - 3 stars: 7 reviews (4%) - 2 stars: 1 reviews (1%) - 1 star: 3 reviews (2%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.4/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- ### Easy-to-Use NDIS Software with Great Support, but Premium Features Cost Extra - Overall rating: 5/5 - Reviewer: Admin 0. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered I use ShiftCare for my NDIS business to manage invoices, my calendar, notes, and staff timesheets, and to integrate with Xero. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros I find ShiftCare quite cheap and easy, and there’s always someone there to help. It works especially well with the Xero link and direct invoicing. It also helps me with invoices, my calendar, notes, and staff timesheets. Setup was very smooth and easy and didn’t take long. Someone called and set everything up for me over a video conference, and when I have problems, they usually reply within a few minutes. #### Cons I have to pay a premium monthly fee for some features. I wish incident reports and forms were a little cheaper and more accessible to non-premium users. --- ### Helpful AI and Easy Shift Copying for Faster Scheduling - Overall rating: 4/5 - Reviewer: Jakota M. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 1-3 years - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered It allows us to stay up to date with everyones availability #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros I like how helpful the AI is and the ability to copy shifts making it easy to schduele mutiple of the same shifts #### Cons I havnt found anything yet that I dont like --- ### Good experience overall - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has been good. I would and have recommended to other people in my circle of disability support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the rostering, I think it is very good. It's very easy to use and easy to organise myself and my team. #### Cons How expensive it is. The level of onboarding. I would like a system that when you send an onboarding form, the answers are auto filled into the persons profile. --- ### ShiftCare for the win - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with ShiftCare has been amazing, the customer support line is excellent and easy to communicate with #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using ShiftCare streamlines the process for rostering, and appointment making easing the use for both staff and workers #### Cons Occasionally the app was a little slow however it is constantly updated to help improve this and allow better workflow --- ### Satisfied user - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Easy to onboard the workers into the program and they report that they are happy with using it as well #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Great support Reduces workload through great integration with other programs Phone support is very good #### Cons No complaints with the program. Can’t had any problem’s in the 5 years that I have been using shift care --- ### An all-in-one system that keeps my NDIS practice organised and audit-ready - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, my experience with ShiftCare has been very positive. As a registered counsellor running a small practice, I use it for all my admin: invoicing, client documentation and NDIS audit records. It keeps my practice organised, compliant and audit-ready, and takes much of the paperwork burden off my shoulders, so I can focus on my clients. I’d recommend it to other small allied health practices working with NDIS participants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most is having everything in one place. I use ShiftCare for invoicing, client documentation and NDIS audit records, so I no longer juggle separate systems. Invoicing is quick, my notes and records stay organised, and when audit time comes everything I need is already there and easy to find. For a small counselling practice without admin staff, that saves me a lot of time and stress, and lets me focus on my clients. #### Cons No real complaints: “Honestly, nothing significant. It does what I need. Some features took a little time to learn at first, but once set up it runs smoothly.” Cost: “The pricing can feel a bit high for a solo or small practice.” Built for bigger providers: “Some features are designed more for larger care providers than for a small counselling practice.” --- ### Aligned With You Supports PTY LTD review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fantastic, changed the company, feels professional, storing info and data is easy, very positive experience so far #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduler, alerts, gps tracking, overall navigating the app and communication. Text message service and data entry ease #### Cons Clock in and out system and editing shifts which is more so a me issue. Tracking ndis plans and budgets can be tricky in a way too. Paying extra for adding more workers --- ### Shiftcare Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Good but extremely expensive compared to other features on the market that are now starting to offer similar features and more AI controlled features that automate a lot of work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Lots of different features covered that some other platforms like connecteam which I used before didn’t cover. NDIS focused. Customer support is very responsive. Good for a small business but also takes a huge chunk of our overheads. #### Cons Most of the new features introduced aren r fully complete for e.g admin cant control what certain staff members see so I can differentiate roles. This reduces confidentiality measures. Appointment management for one of services can be improved. It would be helpful if clients can book appointment slots and it reflects onto like a physios schedule or a nurses schedule. Often has bugs and issues which throws off a companies smooth working day to day. --- ### My Positive Experience with ShiftCare - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with ShiftCare has been very positive. I love how user-friendly, intuitive and straightforward the platform is. It makes managing daily tasks, client services, staff schedules and communication much easier and more efficient. Overall, it's a great system that simplifies our day-to-day operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how user-friendly ShiftCare is. Everything is straightforward, easy to navigate and intuitive, making day-to-day tasks simple and efficient. #### Cons The only thing I dislike is that there isn't an option to temporarily put a client's services or shifts on hold. For example, if a client is admitted to hospital, it would be helpful to have a feature to pause their services temporarily without having to cancel or delete the scheduled shifts. --- ### Great for Daily Rostering, Needs Smoother System Updates - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, my experience with ShiftCare has been positive. It is a reliable and practical platform for daily home care coordination, rostering, and real-time communication with support workers, and it is easy to train new admin staff on. However, the overall experience is sometimes let down by sluggish performance during backend maintenance and frequent UI updates that relocate familiar features without clear notice. With smoother updates and more consistent interface layouts, it would be an even better tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about ShiftCare is its intuitive drag-and-drop rostering interface and how effortlessly it handles recurring shifts and last-minute schedule changes. It makes coordinating home care services much faster, keep support workers updated in real time via the mobile app, and is very easy to train new admin team members on. #### Cons The user experience during backend maintenance and system updates can be quite frustrating. Frequent UI changes often move familiar features around without clear guidance, making it difficult to locate essential tools when managing busy daily schedules. --- Showing 1 - 10 of 185 Reviews [See All Reviews](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) ## ShiftCare Popular Comparisons [Google Calendar vs ShiftCare](https://www.softwareadvice.com/scheduling/google-calendar-profile/vs/shiftcare/)[Connecteam vs ShiftCare](https://www.softwareadvice.com/hr/connecteam-profile/vs/shiftcare/)[splose vs ShiftCare](https://www.softwareadvice.com/medical/shiftcare-profile/vs/splose/)[Acuity Scheduling vs ShiftCare](https://www.softwareadvice.com/medical/acuity-profile/vs/shiftcare/) [Compare All Alternatives](https://www.softwareadvice.com/medical/shiftcare-profile/alternatives/) ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (87165) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14700) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10819) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9276) Recently recommended **0** times Stuck Between Options? 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