SilkOne Cloud Chiropractic EHR

RATING:

4.6

(33)

About SilkOne Cloud Chiropractic EHR

SilkOne Cloud Chiropractic EHR is a cloud-based Chiropractic EHR and complete practice management system. SilkOne was developed with input from several Chiropractic coaches and compliance experts, so you can be assured of having the most streamlined, efficient, and compliant EHR. You will have every possible statistic at your fingertips so you always know exactly what is going on in your practice. SilkOne Cloud Chiropractic EHR can be individually customized to fit any type of practice technic and practice configuration, from small solo practices to multi-doctor, multi-disciplinary, multi-location practices. SilkOne offers a patient portal, which allows patients to fill out the paperwork online and their info goes directly into the system saving much staff time. Pa...

SilkOne Cloud Chiropractic EHR Pricing

Our pricing starts at $249/month with the majority of clients paying between $249-$299/month based on practice volume, number of doctors, number of locations. Contact Dr Rick for an exact quote. The price quoted will be guaranteed in writing to never go up !! Our monthly fee is all inclusive and there are never any other fees of any kind. Our business model is to have long term clients who can expect the highest level of features and support, and with the trust that we will never raise our fees.

Starting price: 

$249.00 per month

Free trial: 

Available

Free version: 

Not Available

SilkOne Cloud Chiropractic EHR patient info
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SilkOne Cloud Chiropractic EHR Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SilkOne Cloud Chiropractic EHR

1 - 5 of 33 Reviews

Ivan

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Comprehensive Cloud Based Software for the Chiropractic Practice

My overall experience with Silkone has been fantastic. My main admiration for this software is the ease of use and speed to create SOAP notes. Also, I just love that my patients can go to my website, fill out the medical history, current symptoms and sign forms at home on any computer and or tablet. So, when they come into my office they just have to sign in on the kiosk and they can go immediately back to the exam room or treatment room. Silkone has made my office so efficient and now I can treat more patients in less time. That is a huge advantage with this software, because many softwares don't allow to fill out symptoms or medical history at home. In my humble opinion, Silkone is the best software for the price.

PROS

First of all, I have had EHR software in my practice for the past 13 years. Last year was my first year with a competitor cloud based software which I would rate just average due to length of time to create exam and SOAP notes. I usually had to finish my notes at home, especially exam reports because it just took too long to create the note. But, now after a month with SILKONE, I nev er had to finish my notes or Exam reports at home. The ease of doing exam and SOAP notes is amazing. The one thing I love about this software, is that everything is on one window screen. You don't have to jump through different windows screens (such as other softwares) which takes too much time and effort. My office manager loves the billing aspect of the program too. It works well with Office Ally with auto remittence. Also, you can send out text and email reminders and just the marketing module of Silkone is worth the price of this program. The support and training was second to none. Their response to my questions were always within an hour and they even respond to your questions after hours, so support is the best I have every experienced. They really go out of their way to make you feel comfortable with the software. Last, the customization is so easy for this software,, so my notes never look CANNED. Overall, I would give an A rating for Silkone software. This Software is definitely a keeper for our practice.

CONS

Obviously, there isn't much that I don't like about this software. Now, no software is perfect, but Silkone is the best software for billing and notes that I have ever utilized. Minor complaints, and I do mean minor, is that you have to press save to each Section (subjective, obejctive, plan, etc), which I hope they will eventually automatically save when you input the information. or just press save when you finish the end of exam or note. But, it is easy to go back to make any changes after you finish the note.

Dr. Chris

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2016

Silk One Chiropractic Software Review

Just like any EHR software it has its pros and cons. It takes a while to get used to this software but overall I have been happy with it. It saves a lot of time having a patient portal and don't know of any other chiropractic EHR that has it. I have even done some patient documentation on my phone as it works with any device that has the internet.

PROS

What I like most about this software is the patient portal. It allows us to send a link to a new patient so they can fill out their intake form online. The information from the intake form gets automatically populated into the system so there is no double entry of the data. This saves a lot of time for both the staff and the doctor. Also being able to access the software from any device (I have even scheduled patients for appointments at health fairs, etc on my phone) is a huge plus.

CONS

Like any new software there is a learning curve. The interface takes a little getting used to and is not the most user friendly. Also with the billing the patient statements are not very detailed and could use some better formatting to make them easier to understand for the patient.

Vendor Response

Hi Dr Chris...so glad you are happy with SilkOne EHR. Regarding the patient statements, there are in fact other formatting options. I've contacted support to enable alternate formatting and they will contact you to go through how it works. Thank you, Dr Rick

Replied July 2016

Ramona

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2022

It was fine, but needs refinement

It was not what I would have chosen. Also the office manager wasn't as savvy with it as she could have been, she was a bit old school. So I think there were some options we could have used that would have made things more efficient.

PROS

I think it's fairly reasonably priced. I think you can put in new patient exam information quite easily.

CONS

Putting in insurance collections was a bit maddening. It seemed very time consuming and inefficient. Also, when I used it, it didn't seem to be efficient for doing SOAP notes during the appointment. Perhaps that has been improved since I used it.

Vendor Response

It seems this reviewer may have us confused with a different EHR system. SilkOne's insurance payment posting is extremely simple and literally takes minutes. With 2 clicks all payments post to the correct patient, DOS, etc., automatically !! Every detail about each payment is easily viewed as well. I can't imagine anything being simpler. Also, our SOAP notes allow you to create a unique, detailed note in 10-30 seconds. SilkOne provides personally guided setup and training, and daily live training sessions. We make sure our clients fully understand how to get the most value out of our system. If a client ever has an issue with any feature, our highly acclaimed support team is always available via email, phone, or live screen share meeting, to solve the issue. We have no record of this person being a client of ours, which further implies they are referring to a different company. The fact that it's been years since using the system in question also supports this.

Replied May 2022

Thomas

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

Have been with Silk One for over five years. Extremely happy with the top notch service

PROS

Professional and informative service. Quality product This is my office his fourth patient data entry product since approximately 2000. The service that I have had in my entire staff has had with all representatives of silk one have been nothing less than tremendous. They are also very secure with their product that there is no long-term contract you can terminate at any time. I have been with silk one for over five years

CONS

Early on, a little more clicks than prior software's with less bells and whistles The product that I had before silk one was called Quixote. Quixote was very user-friendly a wonderful color scheme, but the service was awful. Moving to silk one was a transition for my office and initially a little challenging. Much less bells and whistles, and a little challenging to navigate initially with multiple clicks required. However the patient's of the staff of silk worn were amazing. After about a week. We were all up and running.

Rhonda

Medical Practice, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

The best integrated PMS, EHR and billing software for the money with great billing and AR features.

The support team is phenomenal and fast to respond if help is needed. There are great training videos available as well

PROS

I am a billing company that works with many different EHR's. SilkOne integrates beautifully with the clearinghouse so uploading claims and downloading ERA's is fast and simple. The ERA's are imported into SilkOne for posting so you don't have to maintain any files. One thing that sets SilkOne apart from any software I have ever used the features within the Accounts Recievables. Not only can you see your outstanding A/R by payor, but you can see exactly what claims are outstanding. This is such a powerful feature for keeping outstanding A/R to a bare minimum and what claims need to be addressed. This can result in an improved cash flow for any doc- I think this feature alone more than pays for the cost of the product! Then you have to consider all of its integrated practice management, EHR and billing components.

CONS

Resubmitting a claim can be cumbersome until you really learn the process