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> Reviews of SimplyBook.me. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SimplyBook.me is a good fit for you!

Source: https://www.softwareadvice.com/medical/simplybookme-profile/reviews

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SimplyBook.me Reviews

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# SimplyBook.me Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(851)

4

(348)

3

(55)

2

(16)

1

(13)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.5

Value for money

4.5

Functionality

4.4

* * *

### Pros

"I love the flexibility of the "custom features" system, which lets me pick exactly the tools I need without cluttering the interface."

"The live 24/5 chat support is exceptional, they’ve helped me solve complex scheduling logic issues in minutes."

"Good Value: The pricing model, which allows unlimited providers and services, is seen as excellent value, especially for small to medium-sized businesses"

### Cons

"It's not as easy as it should be to set up a customized schedule, such as only allowing a certain number of specific services during specific time periods each day (for example, 3 full details OR 2 full details and 2 express services OR 1 full detail and 5 express services)."

"I trialled acuity, offering tree, momence, all in the same price ball park) so it is frustrating to run into those issues and then be told to send it to the developers as feedback."

"Unfortunately you have to use the live chat facility when making contact."

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SimplyBook.me Reviews, Pros and Cons - 2026 Software Advice