# SmarteXp Software Reviews, Demo & Pricing - 2026 > Review of SmarteXp Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/smartexp-profile --- [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / SmarteXp Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SmarteXp 2026: Benefits, Features & Pricing Wondering if SmarteXp is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview SmarteXp 4.6 [(5)](https://www.softwareadvice.com/medical/smartexp-profile/#reviews) Pricing Starting at $15,000.00 per year ### About SmarteXp SmarteXp is a cloud-based patient engagement solution, designed to help small to large hospitals and clinics communicate with patients throughout their journey, outreach new clients and improve health outcomes. The HIPAA-compliant platform allows organizations to provide patients with evidence-based and customizable content and remind them about available resources. Patients can receive care information through email and text notifications and schedule appointments and process payments via the patient portal. Real-time data offered by SmarteXp helps doctors identify high-risk patients at an early stage. It also lets administrators gain real-time insights into patient’s feedback and engagement. SmarteXp offers API-based integration, enabling users to auto-enrol patients and import data to native scheduling systems. Pricing is available on request and support is offered via phone and email. Wondering if SmarteXp is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. ## SmarteXp User Interface ## Popular SmarteXp Alternatives Main Product SmarteXp 4.6 [(5)](https://www.softwareadvice.com/medical/smartexp-profile/#reviews) Ratings Breakdown - 4.40Ease of use - 4.60Value for money - 5.0Customer support - 4.20Functionality Pricing Starting at $15000.00 per year Get Price Alternative Product [Klara](https://www.softwareadvice.com/medical/klara-profile/) 4.6 [(211)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.48Value for money - 4.53Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Review Wave](https://www.softwareadvice.com/reputation-management/review-wave-profile/) 4.7 [(70)](https://www.softwareadvice.com/reputation-management/review-wave-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.66Value for money - 4.76Customer support - 4.61Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [CheckinAsyst](https://www.softwareadvice.com/medical/checkinasyst-profile/) 4.4 [(47)](https://www.softwareadvice.com/medical/checkinasyst-profile/#reviews) Ratings Breakdown - 4.47Ease of use - 4.53Value for money - 4.67Customer support - 4.34Functionality Pricing Available upon request Get Price ## SmarteXp Pricing and Plans Starting price: $15,000.00 per year Free Trial Free Version Basic $15,000.00 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SmarteXp Features - Popular features found in Patient Engagement Appointment Scheduling Care Plan Management Confirmations/Reminders Electronic Payments HIPAA Compliant Mobile Access Patient Education Patient Portal Patient Questionnaires Patient Records Management Reporting & Statistics Surveys & Feedback - More features of SmarteXp API Campaign Management Communication Management Messaging Patient Engagement Real-Time Data Real-Time Monitoring Scheduling ## SmarteXp User Reviews Overall Rating 4.6 Ratings Breakdown 5 60% 4 40% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.6 Customer support 5.0 Functionality 4.2 Have you used SmarteXp and would like to share your experience with others? Ng Naomi g. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Reviewed January 2020 Great customer service and end user experiences! 5 We educate patients through ubicare and send out campaigns to notify them of changing policies or seasonal flu shots, etc. We have had a great experience working with \[SENSITIVE CONTENT HIDDEN\]. She is always extremely responsive and has great creative input! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We recieve some of the best customer service working with \[SENSITIVE CONTENT HIDDEN\] from this company. We use this software to help educate patients on our policies and educational milestones and have recieved great feedback! I would highly recommend giving them a try. Cons: Nothing! Although I do wish Ubicare did social media automatic posts to help manage social media accounts. Vendor Response Thank you so much for your comments! Customer service is a top priority at UbiCare, and we are pleased you have had a great experience. We are equally please that you have also received great feedback from the patients who have engaged with the educational content. We look forward to continuing to serve you. Replied January 2020 Read More KC Kimberly C. Verified reviewer Hospital & Health Care 10000+ employees Used weekly for more than 2 years Reviewed February 2020 Reaching the customer 5 It is a great product for providing education, driving class enrollment, getting information out "in the moment" , and for data analysis to improve outcomes. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: The software allows us to stay connected with our patients before and after their hospital stay. Cons: Some of the features for creating campaigns can be frustrating. You need to use the application very frequently to remember how to best use design features and when I'm busy and have to go back to it after some time has passed it is not always as intuitive as it should be. Read More ED Ellen D. Verified reviewer Hospital & Health Care 501-1000 employees Used weekly for more than 2 years Reviewed February 2020 OB messages 4 We feel like our patients are more knowledgeable and we get well thought out questions from them. They are better prepared for the experience. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: This is a great way to get information to your patients that is well put together and makes your business look good without doing a great deal of work. Getting reports at your fingertips is so helpful and worthwhile. Cons: It does require so manual entry of patient names and email addresses. Reasons for choosing SmarteXp The product purchase was made by our Division office so I cannot comment on this. Read More Ka Kim a. Verified reviewer Hospital & Health Care 5001-10000 employees Used weekly for more than 2 years Reviewed January 2020 Patient education and engagement provides better patient experiences 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Timed series education give the patient information in small bites that can be digested easily. This makes it more likely for them to read each message. Also the information is coming at a time that is relevant to their procedure, so they feel like they are informed every step of the way. Cons: Sometimes gather emails form patients can be difficult. The UBI care team has acknowledged this and is working towards other solutions that are user friendly. Read More CR Catherine R. Verified reviewer Hospitality 5001-10000 employees Used monthly for more than 2 years Reviewed January 2020 Customer Service for Customer Service 4 We have been able to keep in touch with customers who may be return customers. We have also been able to send high quality weekly messages through Ubicare Smart Xp. The customer service is a high note in the overall system. I appreciate the personal touch and assistance. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I love the new updates and links to more education. Cons: I'd like easier ways to sort through who gets campaigns. Reasons for choosing SmarteXp Only option at the time. We are grandfathered in. Read More Showing 1 - 5 of 5 Reviews ## Other Top Recommended Patient Engagement Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **211** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **183** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1368) Recently recommended **70** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1283) Recently recommended **57** times Stuck Between Options? Our experts can help you compare SmarteXp with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice