SoftClinic GenX
About SoftClinic GenX

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Most Helpful Reviews for SoftClinic GenX
1 - 5 of 49 Reviews
Lakshmi
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed November 2017
We have been using softcinic since 1 yr .until now we could use appointments and lab only.
.Easy to use .Able to manage patients and lab reports .Newer features like fingerprint and lab interface are interesting .cloud based is easy
CONS.Though easy,it's not user friendly .Lab module need to be more concentrated regarding highlighting the altered values .Advance accounting is not at all user friendly as we see in TALLY .Support team should be round the clock to manage certain issues where all systems needs to be shut down because it's not possible in working hours
carol
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed March 2018
has really improvement efficiency
efficiency improved accountability record keeping
PROSquick response incase i need to trouble shot functions available meet the basic requirement for operations friendly staff
CONSlack of pop up function to alert you of important things eg lab results ready The training part,some aspects not clear to the trainer.Has to consult alot and that resulted in delays.More than 6 months later i haven't completed the training -some issues that were refered to developer still pending.If am not proactive on my part to follow them they can be easily forgotten.EG lab walk in(still picks a different name from client registered when it comes to enter results)the Vaccination card(the print part cant print vaccines and dates as saved,the whole paper is 1 vaccine 1 date)the antenatal records and camp visit. my pending issues waiting developer
Dr Saurabh
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2019
Hopeless software and most hopeless and misbehaving support staff.
Who so ever is even thinking of buying this software I would advise spend some more and take some better stable software r else you will continue to face unique problem on daily basis and the support team will keep on giving dates to you.
PROSSuitable for small setup. Good for nothing
CONSNo proper training, poor arrangement of demo, extreamly poor software support system. Support staff can misbehave with you any time if you call them for your problems. All support staff are freshers and by the time they start to understand it the become arrogant or change the company.
Mrityunjay
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
The best product for any size of hospitals
High level of efficiency and peace of mind.
PROSEase of use is exemplary. All the features are accessible from the main screen itself, provided the rights are given. Product is economically priced and service is excellent.
CONSSome improvement is expected in nursing notes and material consumption record.
Dr Mayur
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Easy to use software
Easy to use, with all features required for daily documentation of OPD patients, IPD bed management etc. Also provides SMS and Email integration for doctors and patients regarding appointment intimation, admission etc. also provides admission and finance sms for admin
CONSSpecifc modules like IVF are not available. Manual crosscheck is required in billing. Customization is troublesome in implemation and financially.