Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
3.5 / 5
Value for Money
3.0 / 5
Customer Support
3.5 / 5
Functionality
3.5 / 5
Pros
"Outdoor Patient Dept Patients data & appointment arrangements are good and makes it easy for secretaries to coordinate huge number of patients."
"the software is easy to use .no special skill are needed to use the software...helps in easy collating of data"
".Easy to use .Able to manage patients and lab reports .Newer features like fingerprint and lab interface are interesting .cloud based is easy"
Cons
"Software shuts down automatically, if it is not used for period of sometime, this requires a restart, which is time consuming ."
"Specifc modules like IVF are not available. Manual crosscheck is required in billing. Customization is troublesome in implemation and financially."
"There is practically no training and user manual. The access control, audit trails are also not well defined."
SoftClinic Reviews
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October 2017
Lakshmi from Ramakrishna Reddy Nursing Home
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
3.0
Customer support
2.0
Functionality
5.0
October 2017
We have been using softcinic since 1 yr .until now we could use appointments and lab only.
Pros
.Easy to use .Able to manage patients and lab reports .Newer features like fingerprint and lab interface are interesting .cloud based is easy
Cons
.Though easy,it's not user friendly .Lab module need to be more concentrated regarding highlighting the altered values .Advance accounting is not at all user friendly as we see in TALLY .Support team should be round the clock to manage certain issues where all systems needs to be shut down because it's not possible in working hours
March 2018
carol from kitale hospital:Kenya
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
2.0
March 2018
has really improvement efficiency
efficiency improved accountability record keeping
Pros
quick response incase i need to trouble shot functions available meet the basic requirement for operations friendly staff
Cons
lack of pop up function to alert you of important things eg lab results ready The training part,some aspects not clear to the trainer.Has to consult alot and that resulted in delays.More than 6 months later i haven't completed the training -some issues that were refered to developer still pending.If am not proactive on my part to follow them they can be easily forgotten.EG lab walk in(still picks a different name from client registered when it comes to enter results)the Vaccination card(the print part cant print vaccines and dates as saved,the whole paper is 1 vaccine 1 date)the antenatal records and camp visit. my pending issues waiting developer
April 2019
Dr Saurabh from Eye hospital
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
3.0
Customer support
1.0
Functionality
2.0
April 2019
Hopeless software and most hopeless and misbehaving support staff.
Who so ever is even thinking of buying this software I would advise spend some more and take some better stable software r else you will continue to face unique problem on daily basis and the support team will keep on giving dates to you.
Pros
Suitable for small setup. Good for nothing
Cons
No proper training, poor arrangement of demo, extreamly poor software support system. Support staff can misbehave with you any time if you call them for your problems. All support staff are freshers and by the time they start to understand it the become arrogant or change the company.
November 2017
Mrityunjay from Sarhar ventures
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
The best product for any size of hospitals
High level of efficiency and peace of mind.
Pros
Ease of use is exemplary. All the features are accessible from the main screen itself, provided the rights are given. Product is economically priced and service is excellent.
Cons
Some improvement is expected in nursing notes and material consumption record.
March 2018

Dr Mayur from Orion Hospital
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2018
Easy to use software
Pros
Easy to use, with all features required for daily documentation of OPD patients, IPD bed management etc. Also provides SMS and Email integration for doctors and patients regarding appointment intimation, admission etc. also provides admission and finance sms for admin
Cons
Specifc modules like IVF are not available. Manual crosscheck is required in billing. Customization is troublesome in implemation and financially.
November 2017
Maulin from Orthokids Clinic
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
November 2017
Easy to use, user friendly
Pros
Outdoor Patient Dept Patients data & appointment arrangements are good and makes it easy for secretaries to coordinate huge number of patients.
Cons
Software shuts down automatically, if it is not used for period of sometime, this requires a restart, which is time consuming .
July 2018
Dr ghanshyam from Lalita memorial hospital
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
4.0
Functionality
4.0
July 2018
Good software user friendly
Pros
User friendly sql based software good working speed .multiuser very good for multispeciality clinics and hospitals
Cons
If we enter a wrong field the software stops working it has frequent buggs .now the users are many and proportionate support staff is inadequate
November 2016
Omondi James from Maseno University
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
5.0
November 2016
Health information systems review
I am an experience information systems developer, programmer and lecturer and also involved in projects management including systems for healthcare providers
Pros
Simplicity and integrated
Cons
Costly

Response from JVS Group
Replied February 2017
Thank you for your feedback. We look forward to reduce the cost and make it affordable for all type of hospitals and clinics. However due to increasing all around cost, its difficult, but we are still trying to reduce the cost. Thank you for your kind feedback. The SoftClinic Team
September 2015
Dr Ruchir from Shilp ENT hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
2.0
Customer support
3.0
September 2015
Though good but need to improve.
I am using this software since long.Though initially i had AMC but i didnt renew it because i didnt get any new features.I got all telephonic support which i appreciate but i think there should be one person which regularly takes ur feedback & ask for help if anyone has. Even i had bought new laptop & i want to shift my whole software into newer laptop. If you can help me for that i would be happy.
March 2018
CHAITALI from JBC Healthcare & Research Private Limited
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
2.0
Functionality
3.0
March 2018
Software has reasonable features but training and user manual is inadequate
Seamless Accounting from the software and more analytics
Pros
Software is simple and easy to use and follows a set pattern with major areas of a hospital covered.
Cons
There is practically no training and user manual. The access control, audit trails are also not well defined.
February 2018
hardik from hospital
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Best ever medical software
Pros
This is the best software for hospital management i have used till now. you will get all the features under single platform. Very user friendly and fast software. I am using this software at my Shreeji Hospital, Gurukul road, Ahmedabad since last 9-10 years.
July 2016
Abdelrahman from El towhed
Company Size: 201-500 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2016
it is very good
My work experience has been nothing but top notch. When I completed my accounting degree, I went right to the best firm in the city and was hired as an intern. I was able to use the internship time towards my MBA, which I just complete this past spring. Working with the best of the best has made me an asset to any company that will hire me.
August 2018
Ralph Christopher from Childrens Joy Foundation Inc.
Company Size: 51-200 employees
Industry: Hospital & Health Care
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
5.0
Functionality
5.0
August 2018
Making a system more reliable and easiest way possible to input information in the community
1 Creativity 2 Collaborative 3 In demand. 4 Pays well. Developing software
Pros
The software can greatly help deal in most in critical situations for making it more easier, reliable and attainable to use upon the community.
Cons
update needs to be done and it needs to hasten its fast connection
October 2017
sarah from alqf college
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
October 2017
it is very good and friendly
Pros
it is a full solution in less price it is easy to use and GUI is wonderful easy to be reading : Simplicity and integrated I like how to easy to use
Cons
Costly Overall: I am an experience information systems developer, programmer and lecturer and also involved in projects management including systems for healthcare providers

Response from JVS Group
Replied October 2017
Thank you for your feedback. We look forward to make it more affordable from price point so that more and more physicians can use the SoftClinic HMS and EHR towards better patient care.
March 2019
Rama Chandra Reddy from Janatha Enterprises
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
March 2019
worst
It is wasting my valuable time with dead slow support.
Pros
Ease of use and all columns are self explanatory.
Cons
Not installed properly Daily one or the other complaint No Promp support Installation not completed even after three years of purchase.
January 2018
VIJAY from vk neurocare hospital
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
January 2018
not very stable software . the same problem keeps reapeting. irritates sometimes
Cons
nothing to appreciate about the software as the working is not confortable for the clients as the same errors repeats. few youngster are on support and the owner is not available for contact. with harassment this is not price for money.
January 2019
Abriham from university of mettu
Company Size: 1 employee
Industry: Hospital & Health Care
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
good
Pros
data entry and it is so good to use and access.
Cons
way to use of this software is impressing so i happy
August 2016
khalid from ministry of health
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
August 2016
khalidsalty
head nurse 15 year in ministry of health in gaza strip in palestinian autority and im work in many work in my feild such as medical icu pediatric and in many departement and now head nurse of emergency of ped. in ped. hospital .my hospital have 150 bed and divided to 6 dept. icu and nicu and emergency and 3 general dept
Pros
easy to be reading
Cons
overview all this softwere
March 2018
Alpesh from Rajput eye hospital, Ahmedabad,INDIA
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
2.0
March 2018
Never ever buy This soft clinic software
Pros
Poor customer support They are just to sell the product no afterward help at all Never ever think about this company
March 2018
arunava from dr arunava datta's clinic
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2018
good software..grows on one with usage
Pros
the software is easy to use .no special skill are needed to use the software...helps in easy collating of data
Cons
not being able to type in a specific advice for the patient at the end of the prescription.for this i need to use my pen still
October 2015
Sanjeev from Dr. T. R. Narang's Chest Clinic
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
October 2015
Doctor friendly software
I have been using this software for about three years. No issues till date. Very friendly software. Initially you find difficult but later on it saves lot of time in your busy OPD practice. I am using this for OPD only and found it very handy. It's pharmacy, lab, inpatient options I have not used, so no idea about that. I highly recommend it to my colleagues. I wish they have a Pulmonology module of this software and can develop a software best suited to pulmonologist. But my overall experience is excellent with this product.
March 2019
RICH from Education management
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
March 2019
medicial administrator
this is used for patient check in and out medical setup
Pros
health care purposed to interact with doctors
Cons
i have not yet try it for future intend
September 2015
Nilesh from Plasma Medical Centre LTD
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2015
Great software!
A really good software which is extremely comprehensive. An easy to use and straight forward tool. For someone who had never had experience with such a software, it did not take long to get used to it and learn the basics. Customer service is also very efficient, within a day or two, a problem that I had requested to be fixed had been attended to. Great features, a lot to offer and providing an almost 100% paper less service! Excellent!

Response from JVS Group
Replied September 2015
Thank you for your kind review.
June 2014
AK from Gupta Hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2014
SoftClinic
The product is very good. It solves the Hospital Requirement and keep patient intact. Now they have also started monitoring and control from Mobile. Its really good for doctors who are working with other hospital also

Response from JVS Group
Replied June 2014
The product is very good. It solves the Hospital Requirement and keep patient intact. Now they have also started monitoring and control from Mobile. Its really good for doctors who are working with other hospital also
January 2017
Abdhakomp from Bellevue Hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
January 2017
Wierd very but like it
MY EXPERMIENCE is very small, i like turtles, gooD SOFtwARE.! I LIke IT . PLEAse Do morE , It IS VERy GOOD FOR youR paTIenCtes . spellING haRD englISH NO gOOD. thaNK You

Response from JVS Group
Replied February 2017
Thank you for your feedback. SoftClinic Software is improving with every new release and getting smart and feature rich. It's all possible because of honest customers like you. Thank you, The SoftClinic Team
September 2015
Ahmed from Hospital for advanced orthopedics
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
September 2015
Great software , with a great team behind it.
Soft ware download and setup were really fast and we're done in time. At the beginning we had some problems with the " Arabic" entries like patien name and address , we reported this to the support team, they replied very quickly, connected to our server via team viewer, corrected the problem. The technical support team are more than excellent.

Response from JVS Group
Replied September 2015
Thank you for your kind review Dr. Ahmed.
September 2015
Bhavesh from Meena Heart Clinic
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
September 2015
improve after sales support
Sad that you do not have local onsite service support even in a city like mumbai. If you are giving only remote online service support, Atleast make it available at the convenience of the client. There should be atleast 12 hour (ideally 24 hour) online support.

Response from JVS Group
Replied September 2015
Thank you for your kind review and suggestion. We are surely look forward to having round the clock support team.
March 2018
Dr shrikant from K K Multispeciality Hospital
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
2.0
Functionality
3.0
March 2018
I had very bad experience with this software.
Pros
It had all features, including biometric entry of Patient, cloud back up, mobile version to check pathological reports on mobile.. But nothing works when required
Cons
I had problems, starting from Opd entry. It doesn't come ready with templates and we have to prepare it for each head including billing.
October 2015
DR PRAKASH CHANDRA from PATEL CHIKITSALAYA,NEEMUCH
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
October 2015
hiccoghs in initial month,but using regularly since last 5 months
pros---once you understand the software completely---than its very user friendly cons---give some more freedom to handle to admin---in prescription writing/add-delete-edit type medicine-cap-tab -inj etc./formate of prescription./header correction /logo / over all its worth--supportive staff is always ready to help....
September 2015
IRSHAD from Noor Medical Clinic
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
3.0
September 2015
Soft but cramed interface
The SW is swift and loaded with useful features but user interface is overcrowded with items so much so that window for prescription is also reduced. Support is fine but don't get annoyed if your request for changes or new features is forgotten despite promises.

Response from JVS Group
Replied September 2015
Thank you for your kind review Dr. Irshad Noor.
September 2015
Dr. Suman from KGP Hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2015
Satisfied with the software and services
Software is very user friendly and also has good features like multi-user facility and regional language facility to provide prescriptions and advice which are very useful to us. Positive and prompt reply from the support team. It is easy to handle various departments because of integration system.
June 2014
Ravi from Sheth Hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
3.0
June 2014
Just what I've been looking for!
Perfect Software for HMS, just what I've been looking for my private practice and hospital as well. General OPD - IPD, Radiology, Cardiology, Pharmacy, Laboratory, Accounts and Billing info all in one. All medical professionals should have this Software.
June 2014
Jigar from Vaidya Clinic
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
June 2014
Easy to use
I have started using this software 8 months back. So far things are going very smoothly and there is proper co-ordination between me and my staff. I would recommend this software for its stability and good support provided by the company.
September 2015
Shishir from Vindhya Hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2015
Good features with excellent services
SoftClinic is a really good software. We are using SoftClinic software from last one year. software covers all modules required in our hospital. It helped us to make our hospital organised as compared to earlier.
June 2014
ParkMedicare from ParkMedicare
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2014
SoftClinic
Being Doctor I appreciate the SoftClinic Product of JVS Group. It has what doctors need. Thanks to JVS Group.

Response from JVS Group
Replied June 2014
Being Doctor I appreciate the SoftClinic Product of JVS Group. It has what doctors need. Thanks to JVS Group.
September 2015
Mahesh from Mahesh Neuro centre
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
2.0
Customer support
5.0
September 2015
softclinic software neurology
though is a compact software for involving all details, the prescription part is difficult to do , when compared to other softwares, may be upgraded to simpler forms, so that if we want to take only prescription, we can type the name and start writing the prescription. The user interface for external medications can be modified into some simpler forms. There are many softwares available in simpler forms. awaiting simpler upgrades, Dr N Mahesh
September 2015
Manoj from Pooja children's hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
September 2015
Very good software for all kinds of hospital establishments.
Pros--- ease of operating with a click of a mouse Good customer care and quick response Cons---- at times software becomes slow and hang up
June 2014
Kaushik from Sarjan Group
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
June 2014
Amazing Hospital Management System
This is the best Application for Doctor for store patient records,appointment,case sheet.

Response from JVS Group
Replied June 2014
This is the best Application for Doctor for store patient records,appointment,case sheet.
March 2018
Habib from General Hospital
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
3.0
Functionality
2.0
March 2018
Extremely slow software , difficult to run , multiple times hang , not user friendly
Pros
It gives 100% solution of your Clinical needs, Different parameters like lab values are helpful. An inventory of pharmacy is also built in . Customer support is round the clock available.
Cons
Poor fonts , the delicacy of screen has much improved now . So the Programmer should also. It should run quite fast . Bar code , finger biometric, voice recognition typing and sim supported call service should also be added , language is a major barrier , regional language should be preferred.
September 2015
shivkumar from sushrut hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2015
training and feedback very quickly and enthusiastically.thanks softclinic.
Softclinic and team is very best and their service and training skills are good.thanks again.
September 2015
Dr. Tejas from White ink laser skin care boutique
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
1.0
Customer support
4.0
September 2015
Not Happy
Not at all user friendly. Especially the entry and selection of dosage and general instructions are very cumbersome. For each new local language instruction, we have to contact the developer to include. We cannot do it. Also, the method of selection of each instruction is very primitive and time consuming. I have in fact, stopped using it.
September 2015
Dr. Anjana from Dhanvantari Hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
September 2015
Liked Multi Reports option
The trainer was good and few times we have needed for tech support. But rest is OK.
September 2015
Dr kaushik from Parth hospital
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Customer support
5.0
September 2015
Cumbersome to use, so discourage to use
To many titles,fields. Not very user friendly. Lot of language mistakes.
October 2015
Moutaz from fastsoft
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
October 2015
very good software
it is a full solution in less price :)
February 2015
subhanullah from netlinks
Time Used: Free Trial
Review Source: Capterra
February 2015
For Test
just for seeing its features
September 2015
Mukesh from Vidhya hospitals and Trauma centre
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
September 2015
Software modules are not accurate Eg MIS ,PHARMACY module is very slow in client.
Customer service is good. Software is good but full of issues. It has past almost 2 years since I am using this software but still it has issues like MIS Slow running.
September 2015
RAMESH from R S HOSPITAL DHANERA, ABHYANKAR HOSPITAL
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
1.0
Customer support
1.0
September 2015
AFTER ONE YEAR OF TIME ALSO, TRAINING PROGRAMMES STILL NOT INITIATED
AFTER THE COMPKLETION OF ONE YEAR, STILL TRAINING FOR THE PROGRAMMES IS NOT AVAILED OR PROVIDED TOME AND TO MY VENTRE AT DHANERA R S HOSPITAL
September 2015
Achalchandra from Aayushyavardhini hospital,NANDURBAR [M.S. ]
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
1.0
Customer support
1.0
September 2015
post sell training is too poor.
We use a lot of software (e.g medical, accounting, PCPNDT, hospital management).But at SoftClinic we find they have an indifferent post sale attitude.