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SpringCharts EMR software

8 reviews(2.5/5)
8 reviews(2.5/5)

SpringChart EMR is an on-premise ONC-ACB and ICSA certified solution designed for small to midsize practices. It is suited for allergy and immunology, anesthesiology, cardiology, dermatology, neurology and ophthalmology practices. The solution includes an e-prescription tool provided by Integrated First Databank (FDB). It can be integrated with labs including Quest and LabCorp and can import lab images into the system via a data management tool.

Patients can interact with their physicians through a mobile app that can be used to request prescription renewals and make payments online. SpringChart EMR also features messaging, billing, reports, charts and customizable templates. The practice management module allows healthcare professionals to manage their practice including patient registration, scheduling, claims, billing and reports. Users can apply patient payments, insurance payments and financial entries directly below their corresponding procedures. They can view copay amount, applied deductible, patient balance and patient remainder balance from the same screen. Support is provided via phone.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Windows 2000 , Windows 8 , Windows 10

Popular Guides Featuring this Product

SpringCharts EMR appears in the following software guides:

8 Reviews of SpringCharts EMR

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  • Erika from Late Hours Urgent Care

    Specialty: Urgent care

    Number of employees: 11-50 employees

    January 2018

    Easy EHR for busy clinics

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick and easy software to operate on for small clinics.

    Pros

    This software is very user friendly to all ages. The ease of moving through the chart quickly is a great feature as well.

    Cons

    The system tends to freeze a lot once an update took place. Customer service was very difficult to get in touch with and sometimes would not call you back until two business days.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Rosemary from Isk institute

    Specialty: Hospital

    Number of employees: 1,001-5,000 employees

    October 2017

    EMR SYSTEM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    THIS IS A PRETTY EASY AND SIMPLE SYSTEM. ALLOWING TO POINT OUT AND DRAW A MAP OF THE ANATOMY ON CHARTS.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Martin from Eastern Washington Dermatology

    Number of employees: 11-50 employees

    September 2017

    Support ten years ago was good, went downhill for a long time but is excellent now.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Much better than paper.

    Pros

    Great support now. It is server based so that you can keep records during retirement. The cost is low especially when compared to other applications. Our office has looked at quite a few other applications and for the cost and time spent customizing it we keep using it.

    Cons

    Patient portal experience (don't use it anymore) Built for a mac, the finder is poor for attaching documents.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Paul from Jackson Diagnostics Clinic

    Specialty: Internal medicine

    Number of employees: 2-10 employees

    June 2017

    The worst EHR/EMR in regards to upgrades, updates, and customer service. Absolutely horrible and has cost me enormous amount of time and revenue.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This company seems so outdated and has been exhausting to work with. An example is the ICD 10 updates. When other colleagues stated they were ready for the deadline and conversion 6 months prior, Spring Medical was not even close to being prepared and barely at the eleventh hour, had minimal data supplied and of that data were the most unspecified codes that, to date, I am still having to performed data entry on a daily basis for specified codes for accuracy!! They have performed NO updates for coding or quality measures and ALL the work has been on our end. We are doing their job!! They are simply doing the bare minimum to qualify themselves as an EHR system and as stated earlier cost me precious time and revenue! It has become so bad that I am approaching legal counsel because this product has not worked as promised and am questioning their standard of performance despite claims in certification!

    Cons

    The updates are minimal, the support is horrible, their knowledge regarding PQRS, CQM, MIPS reporting is minimal, and the system is universally flawed. Their cost, as I have come to find out through research, is higher than some of the higher rated and successful companies.

  • Andrew from Masonboro Family Medicine

    Specialty: Family medicine

    April 2016

    The worst support ever from Spring Medical.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Simple to write notes once you create your own templates.

    Cons

    Every "Upgrade" has created more and more glitches...The medication list is horrible. Medications come and go without human interaction. Adding medications to the chronic medication list was a one click operation in the past, now takes multiple redundant steps (and frequently disappears or shows up multiple times). I personally had their techs on the phone and was assured by the CEO himself that the fixes would be a priority, that was October 2015!!! No one from Spring has bothered to return a call or E-mail since then.

  • Augustin from Bastrop Medical Clinic, PA

    December 2013

    SpringCHarts by Spring Medical out of Houston, Texas

    Ease-of-use
    Quality
    Support

    My best guide has been chart auditors and temporary providers that have rotated through my practice. They invariably comment on the ease of use for all functions needed in daily practice. There are functions I have not implemented.... such as scanning directly into the EMR; but has because of prior set up routines. Incentive payments have been a breeze to qualify for. Good deal for the price.

    Review Source: Capterra

  • Matt from Rosendale

    March 2012

    Don't waste your money

    Ease-of-use
    Quality
    Support

    Don't bother get a real EMR instead.

    Pros

    Easy of use

    Cons

    Too simplistic, limited use, not web based

    Review Source: Capterra

  • Rob from Rob Ashby, MD, PLC

    June 2011

    Support is Horrible

    Ease-of-use
    Quality
    Support

    Stay away from this company! I have a support agreement and I cannot even get them to acknowledge my emails or calls.

    Pros

    I used to love this program and support was great in the past, but now they won't even acknowledge emails or phone calls.
    I gave it all one star ratings because the software is useless without support.

    Cons

    Notified company of inaccurate recording of prescription information in February. Never got a response. Notified them again on April 20th. On June 17th, got an email blaming me for problem. In the meantime, I had contacted them over a dozen times by phone (have to leave message, calls are never answered) and email.

    Review Source: Capterra
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