SpringCharts EMR Software


 

SpringChart EMR is an ONC-ACB and ICSA certified software solution designed for small to midsized practices. It is best suited for allergy and immunology, anesthesiology, cardiology, dermatology, neurology and ophthalmology practices, and can only be deployed on-premise.

SpringChart EMR includes an e-prescription tool, provided by Integrated First Databank (FDB). The software can be integrated with more than 40 labs, including Quest and LabCorp, and can import lab images into the system via a data management tool.

Patients can interact with their physicians through a mobile app, which can be used to request prescription renewals and make payments online. SpringChart EMR also features messaging, billing, reports, charts and customizable templates.

The solution can be purchased directly from SpringChart or its value added resellers (VARs).

 

SpringCharts EMR - Patient chart
 
  • SpringCharts EMR - Patient chart
    Patient chart
  • SpringCharts EMR - Office visit
    Office visit
  • SpringCharts EMR - Practice view
    Practice view
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 8

8 Reviews of SpringCharts EMR

 

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Software Advice Reviews (4)
More Reviews (4)

Showing 1-4 of 4

Erika from Late Hours Urgent Care
Specialty: Urgent care
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Easy EHR for busy clinics

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Quick and easy software to operate on for small clinics.

Pros

This software is very user friendly to all ages. The ease of moving through the chart quickly is a great feature as well.

Cons

The system tends to freeze a lot once an update took place. Customer service was very difficult to get in touch with and sometimes would not call you back until two business days.

Review Source
 
 

Rosemary from Isk institute
Specialty: Hospital
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

EMR SYSTEM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

THIS IS A PRETTY EASY AND SIMPLE SYSTEM. ALLOWING TO POINT OUT AND DRAW A MAP OF THE ANATOMY ON CHARTS.

Review Source
 
 

Paul from Jackson Diagnostics Clinic
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

The worst EHR/EMR in regards to upgrades, updates, and customer service. Absolutely horrible and has cost me enormous amount of time and revenue.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This company seems so outdated and has been exhausting to work with. An example is the ICD 10 updates. When other colleagues stated they were ready for the deadline and conversion 6 months prior, Spring Medical was not even close to being prepared and barely at the eleventh hour, had minimal data supplied and of that data were the most unspecified codes that, to date, I am still having to performed data entry on a daily basis for specified codes for accuracy!! They have performed NO updates for coding or quality measures and ALL the work has been on our end. We are doing their job!! They are simply doing the bare minimum to qualify themselves as an EHR system and as stated earlier cost me precious time and revenue! It has become so bad that I am approaching legal counsel because this product has not worked as promised and am questioning their standard of performance despite claims in certification!

Cons

The updates are minimal, the support is horrible, their knowledge regarding PQRS, CQM, MIPS reporting is minimal, and the system is universally flawed. Their cost, as I have come to find out through research, is higher than some of the higher rated and successful companies.

 
 

Andrew from Masonboro Family Medicine
Specialty: Family medicine

April 2016

April 2016

The worst support ever from Spring Medical.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Simple to write notes once you create your own templates.

Likes Least

Every "Upgrade" has created more and more glitches...The medication list is horrible. Medications come and go without human interaction. Adding medications to the chronic medication list was a one click operation in the past, now takes multiple redundant steps (and frequently disappears or shows up multiple times). I personally had their techs on the phone and was assured by the CEO himself that the fixes would be a priority, that was October 2015!!! No one from Spring has bothered to return a call or E-mail since then.

Recommendations

Run away from this software as fast as you can...There are too many flaws and glitches that to the uninitiated, could lead to terrible outcomes.

 
 
 
Showing 1-4 of 4

Martin from Eastern Washington Dermatology
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Support ten years ago was good, went downhill for a long time but is excellent now.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Much better than paper.

Pros

Great support now. It is server based so that you can keep records during retirement. The cost is low especially when compared to other applications. Our office has looked at quite a few other applications and for the cost and time spent customizing it we keep using it.

Cons

Patient portal experience (don't use it anymore) Built for a mac, the finder is poor for attaching documents.

Review Source: Capterra
 

Augustin from Bastrop Medical Clinic, PA

December 2013

December 2013

SpringCHarts by Spring Medical out of Houston, Texas

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My best guide has been chart auditors and temporary providers that have rotated through my practice. They invariably comment on the ease of use for all functions needed in daily practice. There are functions I have not implemented.... such as scanning directly into the EMR; but has because of prior set up routines. Incentive payments have been a breeze to qualify for. Good deal for the price.

Review Source: Capterra
 

Matt from Rosendale

March 2012

March 2012

Don't waste your money

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Don't bother get a real EMR instead.

Pros

Easy of use

Cons

Too simplistic, limited use, not web based

Review Source: Capterra
 

Rob from Rob Ashby, MD, PLC

June 2011

June 2011

Support is Horrible

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Stay away from this company! I have a support agreement and I cannot even get them to acknowledge my emails or calls.

Pros

I used to love this program and support was great in the past, but now they won't even acknowledge emails or phone calls.
I gave it all one star ratings because the software is useless without support.

Cons

Notified company of inaccurate recording of prescription information in February. Never got a response. Notified them again on April 20th. On June 17th, got an email blaming me for problem. In the meantime, I had contacted them over a dozen times by phone (have to leave message, calls are never answered) and email.

Review Source: Capterra