SpringCharts EMR Software
SpringChart EMR is an ONC-ACB and ICSA certified software solution designed for small to midsized practices. It is best suited for allergy and immunology, anesthesiology, cardiology, dermatology, neurology and ophthalmology practices, and can only be deployed on-premise.
SpringChart EMR includes an e-prescription tool, provided by Integrated First Databank (FDB). The software can be integrated with more than 40 labs, including Quest and LabCorp, and can import lab images into the system via a data management tool.
Patients can interact with their physicians through a mobile app, which can be used to request prescription renewals and make payments online. SpringChart EMR also features messaging, billing, reports, charts and customizable templates.
The solution can be purchased directly from SpringChart or its value added resellers (VARs).
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Patient chart -
Office visit -
Practice view
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 8
5 Reviews of SpringCharts EMR
Andrew from Masonboro Family Medicine
Specialty: Family medicine
April 2016
April 2016
The worst support ever from Spring Medical.
Likes Best
Simple to write notes once you create your own templates.
Likes Least
Every "Upgrade" has created more and more glitches...The medication list is horrible. Medications come and go without human interaction. Adding medications to the chronic medication list was a one click operation in the past, now takes multiple redundant steps (and frequently disappears or shows up multiple times). I personally had their techs on the phone and was assured by the CEO himself that the fixes would be a priority, that was October 2015!!! No one from Spring has bothered to return a call or E-mail since then.
Recommendations
Run away from this software as fast as you can...There are too many flaws and glitches that to the uninitiated, could lead to terrible outcomes.
Martin from Eastern Washington Dermatology
Employees number: 11-50 employees
September 2017
September 2017
Support ten years ago was good, went downhill for a long time but is excellent now.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Much better than paper.
Pros
Great support now. It is server based so that you can keep records during retirement. The cost is low especially when compared to other applications. Our office has looked at quite a few other applications and for the cost and time spent customizing it we keep using it.
Cons
Patient portal experience (don't use it anymore) Built for a mac, the finder is poor for attaching documents.
Augustin from Bastrop Medical Clinic, PA
December 2013
December 2013
SpringCHarts by Spring Medical out of Houston, Texas
Ease-of-use
Usability
Product Quality
Quality
Support
My best guide has been chart auditors and temporary providers that have rotated through my practice. They invariably comment on the ease of use for all functions needed in daily practice. There are functions I have not implemented.... such as scanning directly into the EMR; but has because of prior set up routines. Incentive payments have been a breeze to qualify for. Good deal for the price.
Matt from Rosendale
March 2012
March 2012
Don't waste your money
Ease-of-use
Usability
Product Quality
Quality
Support
Don't bother get a real EMR instead.
Pros
Easy of use
Cons
Too simplistic, limited use, not web based
Rob from Rob Ashby, MD, PLC
June 2011
June 2011
Support is Horrible
Ease-of-use
Usability
Product Quality
Quality
Support
Stay away from this company! I have a support agreement and I cannot even get them to acknowledge my emails or calls.
Pros
I used to love this program and support was great in the past, but now they won't even acknowledge emails or phone calls.
I gave it all one star ratings because the software is useless without support.
Cons
Notified company of inaccurate recording of prescription information in February. Never got a response. Notified them again on April 20th. On June 17th, got an email blaming me for problem. In the meantime, I had contacted them over a dozen times by phone (have to leave message, calls are never answered) and email.
