About symplr Workforce

symplr Workforce is an employee and medical scheduling solution that helps healthcare businesses streamline attendance, staffing, time tracking, and other operations for clinical and non-clinical staff members. It allows team members to manage open shifts, schedule shifts, and swap shifts based on personal preferences and organizational requirements.

symplr Workforce enables supervisors to access the on-demand and real-time dashboards to monitor employee productivity, mitigate labor cost issues, and track other key performance indicators (KPIs). It allows team members to utilize the multiple built-in tools to optimize staff engagement and manage employee schedules based on patient requirements.


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8 Reviews of symplr Workforce

Average User Ratings

Overall

3.63 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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July 2020

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Easy organization

Pros

This software is easy to use and very easy to learn or teach. Custom service is very knowledgeable when issues arise and they solve problems quickly.

Cons

I like everything about this software itself, I just don’t like to combine it with the other systems our hospital uses as it is hard to switch between them sometimes.

May 2017

Chad from Memorial Medical Center

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2017

Overall a good product

Pros

GE's Customer Service is outstanding. Response time is very good. Overall, the program does what it is meant to do effectively. Fairly easy to customize to employer specifics as well.

Cons

Overall feel of the program seems outdated. GE has updated the platform but still seems like it is more of a quick fix rather than an improvement.

May 2018

Elisabeth from Meritus Medical Center

Company Size: 201-500 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Functionality

1.0

May 2018

Total Junk

If you're going to design a system that sporadically has many users, you need to build it with enough server support.

Pros

Scheduling from home is nice. Being able to access my schedule from almost anywhere is also nice.

Cons

Doesn't work when needed. Most of the nurses at the hospital put their schedule in at 7 am on a certain Monday. We aren't even a large hospital and more often than not, the scheduler doesn't work. We get errors like "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." or "Unable to load user." or "Unable to load (put just about anything here)" or "Waiting for response from server ."

January 2020

Morgan from ProCare Pain Solutions

Company Size: 501-1,000 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

January 2020

Centricity Review

Pros

I like that it’s user friendly and easy to use. I like that we can build an outside software and patients’ medical information migrates well between both softwares.

Cons

At this time I can’t think of a con. I love centricity.

March 2018

ROSEMARY from ISK INSTITUTE

Company Size: 10,000+ employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

SUPER CENTRICITY

Pros

GREAT PROGRAM! THIS PROGRAM HAS FUNCTIONS THAT MAKE IT VERY EASY TO DO THE WORK YOU NEED AT EASE! CONTROL BUTTONS ARE A GREAT FEATURE!

Cons

THE CONS ABOUT THIS PROGRAM IS THE QUICK KEYS CAN BE BETTER SET UP SO THAT YOU GET MORE USE OUT OF THEM.

April 2018

Anonymous

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2018

Easy to use

Pros

I like that the software is straightforward and simple to use. It is no frills but accomplishes everything you want a scheduling software to accomplish. I mainly use it for requesting time off, keeping track of my schedule and tracking benefits like PTO.

Cons

I feel like you kind of have to search a bit to find what you want and the layout could really use an update. It's not organized well so I find my self always searching for what I want.

March 2018

James from VCU Health System

Company Size: 1,001-5,000 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2018

Absolutely a total clunker if a program, and is like something from the 1980’s. Incredibly user unfriendly and obtuse. In no circumstances would I recommend this terrible product to anyone!

Avoid at all cost, unless you currently enjoy playing Pac-Man on your 386.

Pros

It brings back feelings of nostalgia for dial-up Internet and “Pong.” I wish it could be displayed on a monochrome monitor to complete the user experience.

Cons

Calandar starts off in March 2016, requiring time-wasting steps to reach a current schedule. Appalling user un-friendly, with a decidedly outmoded and clunky operating style. The absolute worst support U have seen for any current software system.

July 2019

Dan from Sharp

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Transparent time tracking tool

Pros

It allows for a breakdown of different types of time being logged (on call, normal, overtime, etc). Users can enter PTO and it will automatically deduct from PTO system.

Cons

Adding multiple dates and once is not he the most intuitive feature.