Systems4PT Software

4.64 / 5 (18)

Our advisors have recommended this product 2 times in the last 30 days

About Systems4PT


Systems 4PT is an outpatient rehab solution that offers electronic patient intake, scheduling, EMR, outcome tracking, management reporting, billing and MIPS QCDR submission, all integrated in a single database.  

Systems 4PT helps practitioners perform Medicare evaluations, including patient concerns, pain, medical history, medications, work status, necessity for skilled therapy, STG, LTG, coding rationale and MIPS defense.  

The integrated flow sheet library populates frequently used treatment plans, and it includes a compliant MIPS workflow. Payer rules are integrated in the billing module, and artificial intelligence analyzes regional payment trends and instructs collection staff regarding which claims to work next. Integrated e-faxing, appointment reminder calls/texts and a scanning module are also offered.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

18 Reviews of Systems4PT

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

4 stars

(4)

3 stars

(0)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-18 of 18 reviews

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November 2018

Zvi from TLC Physical Therapy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Much better than my last two EMRs.

VERY HAPPY that we made the change to Systesm 4PT.

Pros

Systems 4PT is a pleasure to work with. This is the first time I have experienced such dedicated customer service with an EMR. Unlike their competitors, they patiently stay on the phone and work through every problem until it is solved. I can say this with confidence because I have used a few of the other popular physical therapy EMR’s in the past. The others advertise and talk a lot about how they will get every dollar and give great customer service but, in reality, they either never get back to you or they’re just difficult to work with. When I call my Software Support Services team at Systems 4PT, someone always picks up the phone, which is really nice.

Billing and collections can be a complicated process. In our community here in New York, there are a lot of confusing types of insurance plans with patients having many unclear secondary insurance policies. I feel confident that Systems 4PT’s dedicated collections staff is able to deal with these stubborn insurances. I use their collections services because they aggressively work my collections and billing at a very reasonable and competitive rate within the industry.

Systems 4PT uses technology to nicely automate their EMR so that notes are done quickly while still being compliant with payer rules and regulations. Their use of technology allows us to spend more time with our patients.

And in addition to answering software questions, they also helped set up software and accessory equipment, and patiently trained

Cons

There's not much I would complain about. Maybe the login graphic could be updated.

November 2018

Stephen from Performance Physical Therapy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2018

Review

Our Executive Team reviews every EMR, every two years to insure we're using the best. With the fastest notes, best compliance, increasing reimbursements per visit and now with attractive graphics, nothing is in the same league.

Pros

Systems4's two biggest strengths are Medicare compliance and collection quality. We hired an outside consult to audit our Medicare documentation. Besides sintax, she didn't have criticisms. What's significant is that we document Medicare evals in about 10 minutes. There is no way that we have the time to type the volume or quality of defence that Systems4 offers. Our collections per visit increased through June 2018 vs 2017. Our staff gets a lot of the credit as we now collect over 90% of deductibles and coinsurance on intake.

Cons

I've discussed the software's biggest weakness with corporate. Systems4 is NOT modern or attractive software. It looks dated and battleship grey. Corporate answered that there are dozens of pretty EMRS that are inefficient and non compliant. Their rational is that efficiency, compliance and reimbursements come before pretty.

While I agree with this. but appearance matters. They gave me a glimpse of EMR graphic updates coming and problem solved. They are making major changes for MIPS, along with this they are updating the graphics. When this is delivered i will update my "user friendly" score

September 2016

Michael from Advantage

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Systems4PT review

We are a small practice with 3 therapists. Systems4PT is our 3rd EMR . The first two were prohibitively slow, which is why we changed. Particularly with Medicare, we found ourselves spending a lot of time on gcodes and PQRS (and the PQRS failed). Systems4PT covers these topics for us, automatically. Reimbursements is a second strong point. Payments are much more consistent, week to week than before. We are two years on the software, reimbursements are over 10% higher than prior. Support is great. I can only relate to our prior 2 EMRs, but Systems4PT answers the phone faster then either of them.

Pros

When the topic of EMR comes up with colleagues, I tell them my documentation is much faster, the computer sorts out gcode and PQRS rules and the computer won't let us submit claims unless they pass the payers rules. I spend my time treating. I spend less time charting today, than I did 5 years ago. I've never heard of another software that does the same.

Cons

Some of the graphics look dated, which I don't really understand. How can you be sooo high tech, but use old looking graphics?

December 2016

Mary from NFCS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Medicare compliance

I regularly review EMR software, as it is important that we stay on top of compliance and efficiency. When I heard about the recent eval code changes l once again reviewed every EMR to see their approach. If you've done the same you've noticed that most EMR's lay out the complex new rules and then give you multi step check lists to process. These approaches look like they will take quite a while to complete. Systems4PT's work flow was very different. After I documented the eval, their software searched for related complexities and presented them to me. I didn't have to hunt through any lists. This immediately made sense to me because in all of the systems, the complexities have been documented in the evals. It seems like a waste of time to document complexities a second time. What attracted us to Systems4PT was their G-Code and PQRS work flow. Again, these are 80% faster than anything else we've seen. While we haven't been audited, we also don't have rejections and don't have PQRS take backs. The more I look at other software, the more I appreciate Systems4PT

Pros

Compliance is excellent. EMR is by far the fastest I have found.

August 2018

Lisa from Greylock Physical Therapy, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Our Cash Position Has Never Been Better!

Excellent experience - S4PT has totally turned my business around and we are now making a good profit.

Pros

This software is very user friendly, efficient and works great. We really like how patient intake populates evaluation fields automatically. This saves A TON of time and we get to spend more time treating patients. I can do an evaluation, including a treatment and sign the eval and daily note all within 1/2 hour now. This is a game changer! S4PT billing has also transformed my business. As stated above, we have never had this much cash on hand in the past. I am grateful for this company and highly recommend them!

Cons

This software works well for my clinic. At times there can be a technical glitch with ACI but it doesn't slow us down any since we can click on EBM button and select from there if needed.

September 2016

Jennifer from Alliance Rehab

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Practice Manager. 6 Therapists, used S4 for 3 years

Work lists are a lifesaver. Every fd task is listed for us. We used to waste a lot of time on this. Payer rules make sense. Our collections went up since installing. Wile the staff sometimes complains, I love that the system doesn't let anyone sign off unless the payers rules are followed. Scanning is very strong. Our prior system scanned to the desktop and we dragged the files to the patient's folder. It was scary easy to drop the files in the wrong patient's folder. S4 scans directly into the patient's chart. No way to make that mistake. I like that my staff can't log in from home if i dont want them to. Obviously PT's need to, but my old system let anyone log in from any computer. I had part time staff logging in from God knows where and I couldn't stop it. S4 let's us control who can log in from outside the practice. We want more colors on the schedule. They say that's coming. Overall, a great system for us. I'm glad we upgraded.

Pros

Work lists, scanning, payer rules

Cons

Would like more colors

October 2014

Joeseph from Eschman Physical Therapy Lordex Spine Care Center


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2014

Systems4PT Review

Pros

There are several features offered that my clinic has benefited from. The most effective feature is that once Therapist and Front Desk documentation is completed, S4PT will prepare the claim, add any modifiers, and electronically submit through the clearinghouse. There is no need for additional keying or review of the claim before it goes out. In addition, the system allows us to follow the claim until it is accepted by the payer. This feature is truly efficient and effective. The turnaround time for payment is shortened. Rejections from the payer are quickly identified, allowing follow up within a week or two from the treatment date.

S4PT also includes scheduling. The automation of identifying patient co-pay or any balance to their account. Color codes in the schedule allow the clerical staff to identify when the data entry and documentation is completed and the claim is ready to process. We also have the ability to customize the schedule to fit the availability of providers.

Cons

S4PT has always been receptive to new ideas or suggestions for improvement from their customers. Although I am very happy with their program, as with anything or anyone, there is always room for improvement. A couple of features I think would enhance their system:

The therapist daily treatment schedule could follow the same color coding as on the front desk.

S4PT has a fax feature. Confirmation the document has been faxed is listed directly on the documentation with the exception of the evaluation. I would like to see this corrected.

August 2018

Joseph from Eschman Physical Therapy, Warren, Oh

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Satisfied Long Term Customer

It's the best for Medicare compliance

Pros

We have used Systems4PT since 2007. One of the things we like best about the software is that through the years, as Medicare introduces new reporting requirements like G-codes, PRQS and eval complexity codes Systems4PT has responded with workflows yielding accurate coding and thorough defensive documentation. Best of all, each year Systems4PT finds ways to make their EMR faster and faster. It's the most efficient EMR I've seen. Our Biller likes that EMR and billing are integrated in the same database. She can see scans and therapist documentation while working claims.

Cons

Works with Windows or Apple, but not with Chromebook

October 2016

Pam from Results Rehab

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Perspective

Have used S4 for a year and a half. With it we have increased our treatments per therapist by 1.2 visits per day because documentation time is faster. We have increased our collections per claim from $84 to $92. And for the first time since owning y practice I can track profit. So far we are up 8% with profit this year. My goal is 15% profit and I am following 3 goals to get there. I like that S4s consulting is free. Back to my title. Have we fallen off line? Yes. Was it S4's fault? I dunno. Have we needed to update a scanner? Yes. Have these things happened with our other softwares? Of course. Let's all say it together! Computers suck! The internet sucks! Healthcare reform sucks! But amidst all this suckyness we're doing better than ever. And as I speak with colleagues and hear their problems I tell them that I'm in a better place than I've been for several years. That's perspective.

Pros

It has transformed me from behind and under paid to under control and profitable

Cons

Android

September 2018

Scott from Fyzical, Berlin, MD

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money