About Systems 4PT

Systems 4PT is an outpatient rehab solution that offers electronic patient intake, scheduling, EMR, outcome tracking, management reporting, billing and MIPS QCDR submission, all integrated in a single database.

Systems 4PT helps practitioners perform Medicare evaluations, including patient concerns, pain, medical history, medications, work status, necessity for skilled therapy, STG, LTG, coding rationale and MIPS defense.

The integrated flow sheet library populates frequently used treatment plans, and it includes a compliant MIPS workflow. Payer rules are integrated in the billing module, and artificial intelligence analyzes regional payment trends and instructs collection staff regarding which claims to work next. In...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

40 Reviews of Systems 4PT

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(26)

26

4 stars

(11)

11

3 stars

(1)

1

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 40 results

December 2016

Mary from NFCS

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Medicare compliance

I regularly review EMR software, as it is important that we stay on top of compliance and efficiency. When I heard about the recent eval code changes l once again reviewed every EMR to see their approach. If you've done the same you've noticed that most EMR's lay out the complex new rules and then give you multi step check lists to process. These approaches look like they will take quite a while to complete. Systems4PT's work flow was very different. After I documented the eval, their software searched for related complexities and presented them to me. I didn't have to hunt through any lists. This immediately made sense to me because in all of the systems, the complexities have been documented in the evals. It seems like a waste of time to document complexities a second time. What attracted us to Systems4PT was their G-Code and PQRS work flow. Again, these are 80% faster than anything else we've seen. While we haven't been audited, we also don't have rejections and don't have PQRS take backs. The more I look at other software, the more I appreciate Systems4PT

Pros

Compliance is excellent. EMR is by far the fastest I have found.

January 2020

Heather from North Naples Phsical Therapy

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

The BEST Software for any PHYSICAL THERAPY PRACTICE

Pros

This software was made for physical therapy practices. They are on top of all the new requirements from Medicare and private insurances. They have not charged us extra for these changes. It is easy to use and easy to train new staff to use the software. We have been in practice for 16 years and the last four years with Systems4. I wish we hadn't waited so long to find them. Their customer service is top notch! If we need support, it is resolved quickly and professionally.

Cons

Compared to what we were using before, I have nothing negative to say.

Reasons for Choosing Systems 4PT

The documentation ease for our therapist, the billing and scheduling ease for our front office and the cost. There was not another software out there that offered what Systems4 does.

Reasons for Switching to Systems 4PT

We needed to start using an EMR system and we could no longer keep up with all the documentation requirements on our own. We researched for almost a full year before we found Systems4PT. It was by far a more superior product than any other that we found.

February 2021

Joseph from Home Therapy Partners

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source


Ease-of-use

1.0

Value for money

3.0

Customer support

3.0

Functionality

1.0

February 2021

Didn't work for our practice

We feel this software is not a good fit for us, a therapist-owned and ran start-up therapy practice. There were limited OT evaluation and outcomes measures templates compared to PT. Overall, our experience with Systems4PT was horrible, time-consuming, and not intuitive, simple, nor streamlined enough for us. Our recommendations for improvements to hide our financial and billing information from therapists and other recommendations fell on deaf ears. It appears they do not want to hear and/or serve the needs of individual customers. Initial orientations to the software were lengthy and too much information to absorb. We were also led to believe the platform would work on both Windows and Mac. This was half right. The billing and scanning only works on Windows while the documentation system can be ran on a Mac. You can't have all the systems open on the same computer at the same time. You have to log in and out, in and out, in and out of each system if you're using the same computer. This can be time-consuming.

Pros

Customer support team was generally friendly and helpful. Some of the evaluation and treatment note templates were easy to use, however, appeared geared more toward PT and not a lot for OT and Speech therapy. Flexibility during the covid pandemic.

Cons

Billing was difficult to use for us. It was not simple nor intuitive. There were too many buttons, menus, and sub-menus to click through to accomplish tasks, took a lot of time, and difficult to remember. When therapists do their billing, they are able to see what we are charging insurance and/or clients. This should be private and proprietary information that is not available to every employee. We made the suggestion to Systems4PT to correct this, but they were unwilling to. We made complaints and recommendations to Systems4PT for changes that would make the software easier to use for our practice, but they were unwilling to support us. This software was difficult to teach to new employees. When we were first introduced to Systems4PT, we were led to believe our time with documentation and billing would be reduced so that we could focus more time on patient care. We ended up spending more time with billing and documentation than we did with our clients. This was due to their many different systems. There was a front desk system that handled billing and administrative tasks, a documentation system, and a separate system for scanning in claims. There were manuals, but taking the time to comb through many pages in the manuals was a huge time suck. We were encouraged to call support, but this was also a time suck to call them many times for ordinary everyday therapy tasks that should be simple and intuitive, especially for a therapist-owned and ran business.

Reasons for Choosing Systems 4PT

We chose Systems4PT because we were led to believe it would streamline our practice, reduce time spent with billing and documentation, and increase time with our clients. We found the opposite to be true.

October 2019

Todd from Improve Physical Therapy & Hand Center, LLC

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Excellent software !

Excellent experience. The owners are great people that are reachable and the customer support is excellent. I used them prior to selling my previous practice and when I opened another one have continued to use them. Both practices grew and continue to grow rapidly.

Pros

It ties into the scheduling, documentation, and billing in one smart package that allows us to increased our collections percentage, look up patients, and review claims easily. It is very detailed and more compliant than any other PT software out there. Considering the details that go into each evaluation, progress note, and discharge note - it is as quick as possible with many automated features. The graphs, statistics, clinic- wide, and individual therapist reports are invaluable and the best in the business for running a practice successfully.

Cons

Not much to dislike. It would be nice to have the option to use voice recognition or cut/paste options with the documentation.

Reasons for Switching to Systems 4PT

I used them both and not being able to tie the billing/collections software directly into the documentation software was the downfall for WebPT. My billers thought System4PT was much more detailed, easy to use, and allowed them to keep track of claims much better. The reports regarding the collections and the collection calls was also very important for me - as the Owner - to manage the business. Also, I did not like the letter formats to the doctors created by WebPT - two columns with long letters that were much more difficult to decipher as a physician. The Systems4PT reports are more similar to SOAP notes and easier to read and shorter for the physicians

Response from Systems4PT

Replied October 2019

Hi Todd, Cut & paste will be one of many features in our next EMR update.

November 2018

Zvi from TLC Physical Therapy

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Much better than my last two EMRs.

VERY HAPPY that we made the change to Systesm 4PT.

Pros

Systems 4PT is a pleasure to work with. This is the first time I have experienced such dedicated customer service with an EMR. Unlike their competitors, they patiently stay on the phone and work through every problem until it is solved. I can say this with confidence because I have used a few of the other popular physical therapy EMR’s in the past. The others advertise and talk a lot about how they will get every dollar and give great customer service but, in reality, they either never get back to you or they’re just difficult to work with. When I call my Software Support Services team at Systems 4PT, someone always picks up the phone, which is really nice. Billing and collections can be a complicated process. In our community here in New York, there are a lot of confusing types of insurance plans with patients having many unclear secondary insurance policies. I feel confident that Systems 4PT’s dedicated collections staff is able to deal with these stubborn insurances. I use their collections services because they aggressively work my collections and billing at a very reasonable and competitive rate within the industry. Systems 4PT uses technology to nicely automate their EMR so that notes are done quickly while still being compliant with payer rules and regulations. Their use of technology allows us to spend more time with our patients. And in addition to answering software questions, they also helped set up software and accessory equipment, and patiently trained

Cons

There's not much I would complain about. Maybe the login graphic could be updated.