TalkEHR

RATING:

4.0

(13)

About TalkEHR

talkEHR is a cloud-based electronic health record (EHR) solution that features voice recognition using the Google Voice framework, as well as patient chart management, claims generation and management of other clinical tasks. It is suitable for practices of all sizes in a variety of disciplines. Along with voice-activated commands, users can also interact with the system with a mouse, keyboard or touchscreen device. Key features include scheduling and charting, e-prescribing, lab integration, patient engagement tools, administrative features and support for wearable tech. Other features include workflow management, billing and eligibility verification. Business intelligence tools let users analyze collections, resource optimization and cost management. Additio...

TalkEHR Pricing

Several pricing tiers are available. Please contact talkEHR for a quote.

Free trial: 

Available

Free version: 

Not Available

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TalkEHR Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for TalkEHR

1 - 5 of 13 Reviews

Rachael

Medical Practice, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Excellent

Great

PROS

Ease of use Everything on the same page Access to patient data via multiple ways (DOB, last name, first name) Viewing charts Access to claims Telemedicine access Secure way to communicate with patients Communicate with other doctors Fax capacity Easy Pharmacy access

CONS

Nothing seemed to be a problem at this point

Reason for choosing TalkEHR

They are jerks

Reasons for switching to TalkEHR

Telemedicine Easier access

Valentina

Wholesale, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Excelente

PROS

Ease of use Everything on the same page Access patient data in multiple ways (date of birth, last name, first name) Graphical display Access to complaints Remote medical access Safe way to communicate with patients Communicate with other doctors Fax capabilities Easy access to pharmacies.

CONS

Todas las funciones son excelentes y fáciles de usar.

Peter

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed February 2021

Software getting worse over time with more bugs accumulating

Originally used MTBC as a billing company from about 2010 when they installed a different client-server software on our computer locally. They later switched us to a cloud version that worked okay and then forced us to switch to talkEHR which used to work well. I stopped using them for billing because they started to suck at billing and feel married to the talkEHR software as switching would be painful. But bugs are becoming more common and the rate they are fixing them (months) is slower than the rate at which they are appearing. eRx are being sent and not properly recorded in the EHR, false warning messages appear when I create new encounter notes, I can not send patient portal email invites to patients on occasion, and even sending helpdesk messages produces error messages. Then they will call me to say the problem is fixed when it is not fixed so I have to waste more time showing them the same errors. I don't use their televideo as early versions had no chat and no virtual waiting room. I use doxy.me instead as it does not require setup for patients - much easier to use.

PROS

It used to be free and it used to work without errors for good stretches.

CONS

Bugs are becoming more frequent and the rate at which they fix them is slower than the rate new bugs are appearing. Client Relations would rather waste time calling me than actually fixing the bugs. Just as the quality of MTBC's billing service dropped over time it seems the quality of their software is also dropping over time.

Reason for choosing TalkEHR

Porting the chart notes over would be an ugly process and practice fusion looks limited in EHR functionality. I may switch to Kareo one day. TalkEHR used to be free and now it is not and some key EHR bugs are creating omissions in the prescription records and it is over 2 months and they still have not fixed it.

Reasons for switching to TalkEHR

MTBC forced the switch by discontinuing their previous webEHR.

LeAnne

Hospital & Health Care, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Great EMR program

PROS

I love the dictation options for this softwear

CONS

The automatic diagnosis predictions are weird sometimes

Mulchand

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Excellent

Good experience and will be joining soon.

PROS

Easy to you, smooth work flow, faxes, uploading patient documents, Telehealth, appointments, SSCM, customer support.

CONS

All the features were excellent and easy to use.