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> Reviews of Teladoc Health. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Teladoc Health is a good fit for you!

Source: https://www.softwareadvice.com/medical/teladoc-profile/reviews

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Teladoc Health Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/medical/teladoc-profile/)

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# Teladoc Health Reviews

## Reviews Summary

## Overall Rating

2.5

* * *

## Ratings Breakdown

5

(24)

4

(10)

3

(2)

2

(5)

1

(49)

## Secondary Ratings

Ease-of-use

2.9

Customer Support

2.4

Value for money

2.3

Functionality

2.7

* * *

### Pros

"It offers a good range of scheduling options to choose from. And it saves employees time on having to go in person."

"I think this a great service for basic information, refills if traveling, all the Doctors have been very friendly and helpful."

"Particularly for non-urgent health issues, being a student with access to healthcare professionals practically is a great advantage."

### Cons

"I also called Customer Support immediately to figure out how to send the correct photos. While I was still on the phone with Support, the doctor closed my case, leaving me unable to provide the information needed for a proper diagnosis."

"I spent a total of 1.5 hours (over 3 calls) on the call with Customer Service and never got a resolution, and unfortunately wasted $89 for no diagnosis."

"Showed up to my appt with a full bladder paid for the service and when the office try to connect with them it was imposible"

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Teladoc Health Reviews, Pros and Cons - 2026 Software Advice