Therabill vs Psychiatry-Cloud
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.3 / 5
Value for Money
3.2 / 5
4.3 / 5
Customer Support
4 / 5
4.3 / 5
Functionality
3.7 / 5
4.1 / 5
Last Review Written
April 11, 2024
May 7, 2024
Pros/Cons
Pros
- I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of good templates, and pretty easy to set up and use.
- One more benefit to using Therabill is the amount of time our clinicians and front office staff are saving with the seamless functionality of the program. Thanks for a great product.
- For private practices and small counseling offices, this product is a perfect fit. It is affordable, and customer service is so good that they are willing to talk you through any problem.
Cons
- Then WebPT exposed some of our data to a clinic in another state, and refused to take responsibility - we narrowly avoided huge problems which were caused by their security error.
- I have also used other online billing services that were often flawed and had terrible customer support.
- It has been an awful and time consuming experience.
Pros
- It's a great software, easy to use, with all the tool that you need to operate with easy a doctor's practice. We implement the software in 2 months and it woks like a charm.
- Satisfied, great experience, very accommodating, and responsive to our concerns.
- I can access WRS when I am at home and I need to do work. It’s a great benefit to have the convenience of accessing the system from any place at any time.
Cons
- You have to put in a "support ticket. More often than not the answer to your problem is "No one else is having that problem" or you get no response at all.
- Their customer service was terrible and I had severe billing issues. After evaluating five EMRs, I selected WRS.
- When I complained they dumped us and I had to find a new biller. We still have unpaid claims that will never be paid due to untimely filing.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
