TheraNest Software


 

TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for therapists, psychologists, psychiatrists, and social workers.

TheraNest offers electronic medical records (EMR) software with a mobile app for Android and iOS. The solution also includes a client portal, patient scheduling, DSM/ICD codes, progress notes, treatment plans, and discharge notes. Users can review and cosign notes and build custom forms.

TheraNest’s billing features include insurance claims, credit card services, and batch invoices. Users can generate reports, including payroll, staff billing, and invoice reports. Unlimited document storage and unlimited support are included.

TheraNest’s client portal - TheraBook, allows clients to schedule appointments, complete demographic information, enter insurance information and submit intake forms from within their own secure accounts. Everything entered in the client portal will sync to clients’ accounts in TheraNest. The system also includes voice, text and email reminders for patients.

 

TheraNest - Dashboard
 
  • TheraNest - Dashboard
    Dashboard
  • TheraNest - Calendar
    Calendar
  • TheraNest - Progress note
    Progress note
  • TheraNest - Billing report
    Billing report
  • TheraNest - Ledger
    Ledger
  • TheraNest - Diagnostic codes
    Diagnostic codes
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

486 Reviews of TheraNest

 

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Software Advice Reviews (35)
More Reviews (451)

Showing 1-20 of 35

Jessica from Alcona
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Theranest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The program presented as professional and user friendly, however, the price to use this software monthly was not in my price range.

Cons

Price for monthly use. The ease of use is nice as well as ability to do billing along with electronic health record keeping.

 
 

Julie from Desjardins Psychotherapy
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Great experience using this software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Meets all my clinical needs and then some!
Any questions for support gets answered w/in 1 day.
Easy to use and set up.

Cons

Wish this product was available in Canada or in local currency.
Would like to have reports on the clients hours completed.

 
 

Christie from Rooted Psychotherapy
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Theranest review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is intuitive and user-friendly.
Great support.
Able to go paperless
Helps to navigate the insurance world

Cons

There is a learning curve involved but it is not too difficult after you are able to figure out where everything is.

 
 

Monica from Transformative Wellness, LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

5-Star Review is Authentic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our team did over 25 demos (not kidding! My brain was numb) for various online EHR software. And, TheraNest exceeded our expectations. So, hence the 5 stars across the board.

Pros

Customer service is prompt and friendly.
Layout is user-friendly.
Billing and payment process is simple.
Encourages ideas for enhancements from the very professionals using the software.
Continually updating and upgrading system to make it a great fit for the behavioral health field.

 
 

Yisroel from Private Practice
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Very efficient and time-saving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Note taking, initial assessment evaluations, treatment plans are a breeze with this software especially with the Wiley treatment plans and Wiley progress notes. The calendar allows you to block out nonclient time and keep your schedule in a HIPAA compliant calendar. Billing, insurance forms, and invoices are time saving as well as uploading custom forms.

Cons

Invoices must be completed before entering notes in order to have place of service included in note. Additionally, in order to have date prerecorded in your note it needs to be done from the dashboard and not from the client's file.

 
 

Annie from CBT PSychological Associates
Specialty: Psychology/therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

So glad that I found this product... I love it for our Office

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Also if three was an authorization ticker that would let you know when they have used up all there authorized visits

Pros

I love the billing functionality and the scheduling module is very easy to use. We also love the wiley note planner, makes writing notes very easy and simple

Cons

I would love it even more if the auto reminders would automatically update in the calendar! As well as sending a text to the assigned therapists.

 
 

Cayte from Cayte Castrillon
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Helpful Software for my small practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked the Dashboard feature of the program, as it helped to have a through overall picture of my practice when I first opened the program.

Cons

I did not like the cumbersome set up process. I felt as if there could better streamlining of the initial setup phase.

 
 

Melody from Melody Stiles, MSW, LCSW, MAC, LCAC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

The Supermodel of Mental Health Integrated Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was literally so sad when I figured out how clunky and impractical this software is. So very sad. I had high hopes. Took a long time to move everything over, paid ahead for a YEAR, advised another therapist to go too, all for naught.

Pros

It is truly beautiful. It is downright gorgeous to look at. It walks down the catwalk with the grace of a gazelle.

Cons

The billing absolutely worse. The ERA's are a joke. Because even though you get ERA's, TheraNest can't do anything with them! YOU, as the provider, have to go in manually, and adjust everything so your numbers can be processed through the system! It is archaic and insane. It adds hours to your workload and I fail to see the point. The one thing this software should do is billing and automatic ERA operations. Even the most basic of billing softwares out there can do this. It was so disappointing. Also the calendar feature is frustrating. Of course we all have basic hours of operation, but what about the occasional exception and crisis client? Yeah, that's seriously a two page set of clicks back and forth. Like I said, the supermodel: it looks beautiful and seems so graceful at first, but ultimately that's all it can do. It is incapable of doing anything else but looking gorgeous.

 
 

Danielle from Journey Builders Counseling
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Theranest is essential for anyone in the counseling profession. It is super easy to navigate and add new client data. I have been looking for a simple way to get rid of my paper files. Theranest was the answer, it gives you the capabilities to scan and store document. I am very happy with TheraNest!

Cons

My only complaint is you are not able to print off the forms unless you create a custom form.It would make it easier to print off the intake paperwork without having to create your own.

 
 

jasmin from mental health
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Not sure on product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that it allows you to create your own notes. You don't have to pay per each provider. Scheduling looks easy to use.

Cons

Even though you can create notes, it doesn't allow you to create the template the way you would want (i.e: font, placement) and it doesn't look as professional when viewed.

 
 

Ilana from Bethesda Psychotherapy
Specialty: Psychology/therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Good for the limited use I have

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Add in basic drop down lists for intake, interventions, treatment goals.

Really really like that it offers to have group progress notes.

Pros

Simple, straightforward and intuitive. Fits with how I already take notes and schedule. Billing is probably easier than what I do with Quickbooks, but I don't file for insurance.

Cons

That it doesn't off any dropdown lists, even a few basic ones without buying the whole Wiley add-on product, which is more than I need.
The "create new forms" I thought would be helpful to add in a medication list, or basic intervention list, but it is tedious to use.

 
 

Casey from Casey J. Simon, M.S., LMFT
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Theranest for Private Practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used several scheduling and billing programs in my private practice and find Theranest to be a top contender. Theranest offers a wide variety of useful tools, such as scheduling, schedule reminders, electronic insurance claims, billing, documentation, and analytics for attendance, billing, and scheduling. I have been using Theranest for a few years now and find it to be relatively glitch-free, and when I encounter an issue or have a question, customer service is extremely helpful and quick to respond.

Pros

Theranest does a great job when it comes to submitting electronic insurance claims, creating superbills and/or invoices, and has plenty of storage for electronic files. Theranest also has an ios application that is user-friendly and helps with scheduling and task management.

Cons

The program is not very user-friendly, unlike SimplePractice which offers a more streamlined and clean look. Theranest needs to work on their calendar feature as it is not user-friendly or very practical.

 
 

DeLynn from DeLynn Jacobsen, CATC, LMFT
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

For the price, it's OK - but I need more.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I chose TheraNest because of good reviews and the price. It just wasn't a good fit for me in a new private practice. Their customer service is great, though! They're really receptive to feedback and improvement suggestions.

Pros

This is simple, no-frills software with good customer service who are quick to respond and open to feedback.

Cons

Lacks a chart-like appearance, has minimal features such as legal forms, difficult to navigate (at least it was for me).

 
 

Kathryn from PatientPop
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Theranest is definitely better for smaller practices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TheraNest in my opinion is better for smaller practices that don't see hundreds of clients a week. Used this software at a smaller mental health treatment center and it was sufficient and a cheaper option compared to other platforms.

Pros

Mobile friendly! Very helpful for the therapists who can't access a computer between appointments. Covers the essential basics for a psychiatric practice.

Cons

A bit labor intensive to keep up to date with. Hard to train people to use - not the most user friendly. Very easy to accidentally delete important information.

 
 

Joy from Moore Joy Counseling
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really like the Wiley Treatment Plan integration.

Pros

Online chat assistance has been very helpful. Customer support is responsive and overall the software is easy to learn.

Cons

Remembering to save data before using the back button takes some getting used to. I've lost data I've entered.

 
 

Meredith from LCMHC Psychotherapy
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Theranest Softwarea

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is easy to use, has many different features in one place and has great customer service that responds quickly.

Cons

The only con I have seen is that originally the product did not have certain features that other programs had. Since then, they have added them for an additional price- (such as treatment planning). Having been a member early on, I was able to get a discount.

 
 

Elia from Rivera Counseling LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

User friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love this product it is very easy to use. I am able to navigate around the system very well and customer service is great. There is so much you receive for the little amount of money you pay.

Pros

I love that there is an app that I'm able to use because essentially I can use this as a dictation for my client notes.

Cons

I would like to see documents provided that are pretty general and are able to customize to your business such as the release of information, intake paperwork, HIPPA and privacy documentations provided.

Advice to Others

I would say take advantage of the 30 day free trial that way you are able to fall in love with it as well.

 
 

Jessica from Jessica M Pinkham LICSW
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This has so many helpful features .... ease of use and integrated to get it all done in one place

Pros

Integrated bulling5,note and treatment planner formats aND a great patient portal

Cons

No way to do annual updates or additional forms to clients, cost for each individual feature vs one inclusive cost and additional costs for more clients

Advice to Others

Use the tutorials and it's an easy to use.product

 
 

Christine from Long Grove Psych Associates
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Theranest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a super easy software system for psychologists and therapists. It does everything you need for a private practice. You can do electronic charting and billing. This system also has a patient portal which many don't. I used to use a different software for these purposes, but with the addition of the portal and the fact that it is CHEAPER, Theranest is a win win!!!

Pros

Ease of use, customer service is great, patient portal!

Cons

None

Advice to Others

Make use of the customer service to help you begin! They also have a free trial period.

 
 

Katie from Arrow Speech Company
Specialty: Speech therapy
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Excellent product for the money, but very mental health oriented

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

What I love:
-the price point
-the ability to write treatment notes from a smartphone app
-billing software

What I wish were better:
- evaluation report template
- treatment note options
- no goal bank/saved treatment goals

 
 
 
Showing 1-20 of 451

Vanessa from Two Paths Integrative Wellness LLC

September 2017

September 2017

A cost-effective electronic health records system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helped us set up electronic health records for an affordable cost, especially just starting out. My staff love the mobile app, which surpasses the functionality of many other EHR systems.

Pros

I love the mobile app, which allows me to schedule clients and complete notes. Notes are especially easy to complete using the "copy from last" function.

Cons

The insurance billing function is confusing and requires numerous extra steps to process a payment, especially an insurance claim that has been adjusted (most of our business).

Source: Capterra
 

Nathan from Existential Family Therapy, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Hidden fees and not intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nothing I didn't already get from other EHR's. Nothing special.

Pros

It looks great, the implementation of Wiley planner is fantastic, and it gets the job done. The color scheme is nice (it looks pretty)

Cons

Extra fees for: wiley planner, customer portal, reminders, adding staff (pay once to add them, then to give access to wiley, then to give access to client portal!), more than 30 clients, etc! Plus, there is a 10 mb limit on uploading docs to client files. The editor for the intake paperwork is atrocious (let me upload a PDF!). The credit card payments take MONTHS to post in your account. No direct notifications when a client messages you! Unable to edit "non patient appointments" on the mobile app! Several buttons within forms direct you away from a page WITHOUT SAVING PREVIOUS INFORMATION! I've worked with other EHR's in the past and this one is not the worst, but the fees leave a bad taste in my mouth. There are other EHR's that just offer a flat rate and do ALL of these functions. I will be switching at the end of the year.

Source: Capterra
 

Alexia from Alexia Camfield

August 2017

August 2017

User-friendly

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

User-friendly. Made it very easy to leave a full-service office practice and be in private practice self sufficiently.

Cons

There is not a way to enter in account information for two parents when the client is a child of divorced parents.

Source: Capterra
 

Caitlin from Caitlin Magidson, LGPC

August 2017

August 2017

I have been really happy with Theranest and the customer support has been the best part!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like that I can do everything in one place. I can keep notes, upload documents, bill clients, and updates forms.

Cons

I wish there were a way to turn on and off certain forms that you want available to clients. Sometimes I get a couple clients at a time and I have to wait to release forms.

Source: Capterra
 

Kristen from Corey Counseling LLC
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Excellent!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cost effective practice management

Pros

This is the Most cost effective option I have found to manage a small private practice. The client portal is a wonderful tool to communicate with clients.

Cons

All of the concerns I have had or improvements I have inquired about have been promptly addressed or created by TheraNest.

Source: Capterra
 

Josh from Josh Kellar Counseling

July 2017

July 2017

I've been totally impressed with Theranest from start to finish.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of use. The dashboard is easy to navigate and find exactly what I am looking for. I never have trouble getting to a feature, even if I have never used it before.

Cons

I think there could be a few more integrations with the mobile app. Specifically, it would be good to be able to access the client documents section from time to time.

Source: Capterra
 

FRED from Winfield Consulting, Inc
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Great for a solo practice-makes insurance billing a breeze!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of managing a solo psychology practice. Help with insurance claims. Easier tracking of notes, invoices, billing.

Pros

I love the ease of entering standard notes, templates, the ease with which one can create invoices. The integration with insurance clearinghouses (I use Office Ally) was the main selling point for me. Keeping track of finances, billing, invoices is very easy. Customer service is very responsive and helpful.

Cons

There are a few little tasks that need to be entered manually more than once. For example, an insurance claim that is paid needs to be marked paid, then entered again. Not a big deal.

Source: Capterra
 

Chanel from Crossways
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I have been using Theranest for the past 3 years and I am still being impressed by their product!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I aids my practice in running efficiently in all areas.

Pros

The user friendly software, color scheme, and efficiency is what I like most. I recommend it to my clients and I have not gotten one complaint about your EHR. It is great for the administrative staff, clients (Therabook), and the therapist. I love that their staff make me feel like we are one big happy family working together. My questions are answered in a timely manner and they are answered effectively. The same day I might add. Theranest is the best choice for a mental health private practice.

Cons

I honestly do not have a CON. I guess since I have to submit 100 characters as a min. I will say.... I setup many account for different mental health professionals and I have to use a different email every time. That can be a pain, because I do business with my company email.

Source: Capterra
 

Alice from Joyful Nutrition/Courageous Hearts Counseling
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Theranest has been a life saver. It is easy, smooth, and provides all my needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to use credit card services, provide quick receipts with codes to clients, keep good notes on who has paid, and who owes money, good documentation, and and thorough reports.

Pros

The ease of use, credit card services, and great customer care. I have a dietitian and therapy practice, and via using custom forms, I can run both practices through this software.

Cons

Honestly this is a great product, I can not think of anything that I do not like. I love also that they are constantly improving, and looking add more features

Source: Capterra
 

Toni from Riverbank Therapy, LLC

July 2017

July 2017

TheraNest has made running my practice so fast and simple for both me and my clients!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to house billing, notes and scheduling all in one place makes this software convenient and easy.

Cons

Some of the features are not intuitive and require some practice, but after talking with customer service and practicing they all become easy to use.

Source: Capterra
 


June 2017

June 2017

Best Inclusive System for Coat

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- intuitive interface/ easy to use for clinicians
- customer service accessible within the system through chat
- customizable forms that can be accessed and used within the system just like pre-provided forms

Cons

- internal chat can be a bit slow to respond (longest wait was 4 days/ average wait 1 day)
- billing system a bit less intuitive than clinical side

Source: GetApp
 

Meagan from Achieve Wellness, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Excellent customer service, user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time, cost effective, customer service

Pros

The customer service, ease of billing, reports, scheduling...it's all really great. I've used other software and Theranest is far superior, the most cost effective and user friendly. Another great bonus is that you can grow at your own pace.

Cons

It was difficult to figure out how to do billing with Office Ally and Medicaid, but once it was figured out, it's been really great, easy and time saving!

Source: Capterra
 

Rev. Dr. Henry A. from Burlington County Special Services School District

May 2017

May 2017

I am learning this new software and I am getting more and more comfortable with Theranest.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is easy too use once you get to really know the software. I am still struggling with some aspects of this software, but what I am finding out is that the more that one uses this software the more easy it is to use. I feel that this software now that I find myself really getting use to using it, is extremely valuable especially when it comes to seeing a lot of clients/patients on a regular basis. I basically by history as a therapist am not used to writing anything in front of my patients/clients unless it has to do with gathering information on a first visit in connection with an evaluation; otherwise, I love to devote as much eye contact with the individuals that I am serving as possible. The Theranest Software is now taking me to newer and higher ground as far as therapy is concerned and I am truly very grateful for this.

Cons

I find it sometimes difficult to write and complete progress notes for my clients so that the notes can be signed after each session, but I am presently getting more and more comfortable with this.

Source: Capterra
 

Meagan from Achieve Wellness, LLC

May 2017

May 2017

Easy to use, cost effective!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time, efficient!

Pros

Great calendar, notes, submitting credit card payment, ease of use! We have all been very happy with the program.

Cons

Hoping that theranest becomes compatible with quickbooks.
Still trying to get theranest compatible with submitting bills to medicaid.

Source: Capterra
 

Alyce from Dr. Alyce Cisine, LLC

May 2017

May 2017

I have enjoyed using TheraNest since opening my private practice a few months ago.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It is by far more user friendly than the program we had at my old group practice. I like the interface, the scheduling/text reminder options, and customer service!

Cons

I wish it were mire customizable - though maybe I just haven't explored it enough yet to see how to make the small changes I want.

Source: Capterra
 

Chris from Seven Bridges Therapy
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Excellent Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very simple and intuitive. We appreciate the level of depth with ease of navigation. Training and support are excellent. The support staff works hard to help, explain and provide guidance when needed.

Cons

Does not link to Quickbooks. We really need to be capable of integrating with accounting.
It is very difficult to have all of our sales, payment details, AR and billing separate from our accounting software. Client Portal is still in need of improvement

Source: Capterra
 

linda from About Change LLC

May 2017

May 2017

Theranest is a good program where I cand upload all informations about cases, request and intervetio

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The theranest is a complete program to design the intervetions to clients and their family to best and complete life.

Cons

In this momento a do not have any request to change because I think is a complete teraphy program. Thanks

Source: Capterra
 

Lexi from Connections Counseling Services

May 2017

May 2017

good experience; mostly intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

When I've needed customer service, my experience has been very positive. Friendly, fast, and seemed genuinely willing to help.

Cons

It's silly, but I hate that if I am entering new client information and click that there is insuranc with mental health coverage and then click the "enter insurance info" without saving first i lose all the information I just entered.

Source: Capterra
 

JudyAnn from My Solution Services

May 2017

May 2017

Generally very good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Broad ability to search client/patient lists. Quick SAVE reminders, Sensible time/calendar system for specifying appointments. Easy to send portal invitations. Custom form creation tools. Internal research ability. Security, Polite support Attractive and clear calendar views.

Cons

Difficulties with Thera-book on the client/patient side with intake forms. Vague knowledge base that seems aimed at set-up and presenting features. I would like to have more problem solving.
Having to clear the entire staff calendar EVERY time I refresh or make a change.

Source: Capterra
 

Marie from Avery Centre
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I love that it is easy to use and has pre-filled areas( template)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

TheraNest is easy to use. I am able to use on my IPAD so makes it mobile and more accessible. I have used two other programs in the past and had many technical issues with them. So far I have had no problems using TheraNest these past 6 plus months.

Cons

Since I am still a relatively new user, I haven't had any issues. I have used two other programs before, and found that TheraNest is much easier to use.

Source: Capterra