--- title: "TherapyNotes, LLC Software Reviews, Demo & Pricing - 2026" description: "Review of TherapyNotes, LLC Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/therapynotes-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Mental Health EHR Software](https://www.softwareadvice.com/medical/mental-health-emr-billing-software-comparison/) / TherapyNotes, LLC Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/therapynotes-profile/alternatives/) # TherapyNotes, LLC Review From $69-$79/month Free version Free trial 3 plans Wondering if TherapyNotes, LLC is right for your practice? Our Mental Health EHR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TherapyNotes, LLC 4.7 [(970)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Pricing Starting at $69.00 per user per month ### About TherapyNotes, LLC TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office. TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more. The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system. TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted... SAS 70 Type II certified data centers. Wondering if TherapyNotes, LLC is right for your practice? Our Mental Health EHR Software selection experts can help you in 15 minutes or less. ## TherapyNotes, LLC User Interface ## Popular TherapyNotes, LLC Alternatives Main Product TherapyNotes, LLC 4.7 [(970)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1052)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.25Value for money - 4.38Customer support - 4.12Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) 4.0 [(7)](https://www.softwareadvice.com/mental-health/advancedmd-profile/#reviews) Ratings Breakdown - 3.43Ease of use - 3.0Value for money - 3.0Customer support - 3.43Functionality Pricing Starting at $0.01 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [Zanda](https://www.softwareadvice.com/medical/power-diary-profile/) 4.6 [(205)](https://www.softwareadvice.com/medical/power-diary-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.39Value for money - 4.56Customer support - 4.40Functionality Pricing Starting at $19.00 per month Get Price ## TherapyNotes, LLC Pros and Cons We analyzed 970 verified reviews for TherapyNotes, LLC to find out what actual users really think. Select to learn more Responsive And Knowledgeable Support Team The customer support team at TherapyNotes is consistently praised for being friendly, prompt, and helpful. Users value quick response times, clear guidance, and the willingness of support staff to resolve issues and walk through processes when needed. User-Friendly Mental Health Platform TherapyNotes is designed with mental health professionals in mind, offering an easy-to-use interface, customizable features, and tools for scheduling, documentation, and billing. Users find it straightforward to navigate and appreciate its focus on therapist needs. Centralized Billing And Documentation TherapyNotes brings billing, scheduling, and clinical notes together in one platform, making it easier to manage patient records, submit claims, and handle payments. Users appreciate the intuitive interface, real-time updates, and ability to streamline administrative tasks without extra staff. Complexities With Insurance Billing Insurance billing can be cumbersome, especially when dealing with secondary insurances, posting payments, or tracking deductibles. Users report that some processes require manual workarounds and that the system lacks clarity for multi-payer scenarios. Client Portal And Workflow Limitations Managing clients can be challenging due to issues like clients being unable to reset their own passwords, lack of a secure or fully functional client portal, and missing features for generating client numbers or handling group and family sessions. ## TherapyNotes, LLC Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Solo $69.00 per user, per month Plan includes: - Appointment Reminders - Credit Card Processing - Custom Client Portal - Data Import - Electronic Billing - Medical Billing - Secure and Tension-Free Backups - Unlimited File Storage - Unlimited One-on-One Teleheath Sessions Group $79.00 flat rate, per month Plan includes: - Appointment Reminders - Client Portal - Credit Card Processing - Data Import - Electronic Billing - Medical Billing - Secure Backups - Unlimited File Storage - Unlimited One-On-One Teleheath Sessions Enterprise (20+ users) $79.00 flat rate, per month Plan includes: - Appointment Reminders - Client Portal - Credit Card Processing - Data Import - Electronic Billing - Medical Billing - Secure Backups - Unlimited File Storage - Unlimited One-On-One Teleheath Sessions Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TherapyNotes, LLC Features - Popular features found in Mental Health EHR Appointment Scheduling E-Prescribing Initial Assessments Therapy Notes Treatment Planning - More features of TherapyNotes, LLC Activity Dashboard Alerts/Notifications API Appointment Management Audit Management Billing & Invoicing Calendar Management Calendar Sync Case Management Case Notes Charting Chat/Messaging Claims Adjuster Management Claims Management Claims Scrubbing Claims Settlement Claims Tracking Client Portal Clinical Notes Code & Charge Entry Coding Assistance Compliance Management Compliance Tracking Confirmations/Reminders Co-Pay & Deductible Tracking Credit Card Processing Customer Database Customer Management Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Decision Support Documentation Management Document Management Document Storage Drag & Drop Dunning Management EDI Electronic Claims Electronic Payments Electronic Signature Email Reminders Employee Management EMR/EHR EPCS Compliant Faculty/Staff Management File Sharing For Group Therapy For Medical Purposes For Mental/Behavioral Health Forms Management Formulary Management For Psychiatrists Generative AI Group Scheduling Handwriting Recognition Healthcare Compliance HIPAA Compliant Historical Reporting Immunization & Allergy Tracking Insurance Eligibility Verification Invoice History Invoice Management Live Chat Medical Billing Medication Alerts/Warnings Medication History Medication Management Messaging Mobile Access Mobile App Monitoring Multi-Location Multi-Provider Practice No-Show Tracking Notes Management On Call Scheduling Online Booking Online Forms Online Intake Forms Online Payments Online Refills Online Scheduling Outcome Assessment Tools Paper-Based Claims Patient Communications Patient Intake Patient Portal Patient Records Management Patient Scheduling Payment Processing Payor Management Physician Management Practice Management Prescription Management Progress Notes Progress Tracking Quotes/Estimates Real-Time Analytics Real-Time Reporting Records Management Recurring Appointments Reminders Remittance Advice Remote Treatment Planning Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Search/Filter Secure Data Storage Secure Messaging Self Service Portal Session Notes Task Management Task Scheduling Telemedicine Telemedicine Integration Teletherapy Template Management To-Do List Two-Way Audio & Video Video Conferencing Virtual Waiting Room Web-based Deployment Workflow Automation Workflow Management ## TherapyNotes, LLC Integrations Google Calendar Integration rated 4.4 from 15 reviews Microsoft Outlook Integration rated undefined from -1 review iCloud Integration rated undefined from -1 review ## TherapyNotes, LLC User Reviews ## TherapyNotes, LLC customer ratings - Overall rating: 4.7/5 - Total reviews: 970 ### Rating distribution - 5 stars: 758 reviews (78%) - 4 stars: 155 reviews (16%) - 3 stars: 29 reviews (3%) - 2 stars: 13 reviews (1%) - 1 star: 15 reviews (2%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.5/5 --- ### Highly Recommend Therapy Notes - Overall rating: 5/5 - Reviewer: Irina R. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Very satisfied with Therapy Notes. I had to use another company for a short while and TN far outweighed them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is consistently excellent. Also, it is a great value for the money. I recently began using the AI feature for note writing as it saves me a lot of time and works very well. It is now a joy to write notes! #### Cons I used the video capacity for multiple locations but have discontinued it. Also, sometimes the connectivity is not working, but that has been a minor issue. #### Reasons for switching to TherapyNotes, LLC I used TN then switched because of the security breach. I returned because of dissatisfying customer service. --- ### Wonderful Product & Organization - Overall rating: 5/5 - Reviewer: JEn K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Absolutely fabulous and will be a customer forever! I appreciate all of their hard work and dedication to amazing customer service and to produce a top notch product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can't say enough how wonderful Therapy Notes is and the amazing workers who make Therapy Notes so effective and user friendly. This company is privately and as far as I know has no plans to become public which I really appreciate and find important. Additionally, they have pledged to not use user data to train AI models. During the Change Healthcare cyber attack Therapy Notes was absolutely fantastic and within a month were already pivoting to a new clearninghouse. Every step of the way they communicated to their users exactly what was happening and what the plans were. #### Cons Nothing! I have truly never had a bad experience with Therapy Notes. They are responsive, helpful and kind. #### Reasons for choosing TherapyNotes, LLC At the time, Therapy Notes appeared more user friendly and cost effective has I only had a few clients. --- ### Still love this software and it's ease - Overall rating: 4/5 - Reviewer: Michelle S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Love using it on a daily basis. Since we've had it, we have not had any issues or problems and are very happy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and absolutely NO issues using the software! Anytime I've needed customer service support I've been able to contact them. #### Cons It makes me login Everytime I need to use the software and I haven't been able to figure out how to bypass that. --- ### Disappointed by Lack of Transparency and PCI Fee Notification - Overall rating: 1/5 - Reviewer: Marsha M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with TherapyNotes was disappointing. While the platform itself has useful tools for managing a practice, my experience with the payment-processing side significantly changed my opinion. I was charged a recurring $29.95 PCI non-compliance fee beginning in 2022 without being aware that I was allegedly non-compliant or that these fees were accumulating. When I brought the issue to TherapyNotes and CardPointe, I was offered only a three-month refund. I am also concerned about a merchant application I do not recall completing or authorizing. Most disappointing was the lack of clear communication, transparency, and accountability. Based on this experience, I would not recommend TherapyNotes to other providers. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The platform itself was generally ok. However, my experience with the payment-processing and PCI compliance issues significantly overshadowed those positives. #### Cons The lack of clear communication regarding PCI compliance and the recurring $29.95 monthly non-compliance fee. I was charged these fees beginning in 2022 without understanding that I was allegedly non-compliant or that the charges were continuing. When I raised the issue, I was offered only a three-month refund. I was also concerned by a merchant application I do not recall completing or authorizing. The overall lack of transparency and accountability was extremely disappointing. --- ### Recognizing an exceptional employee - Overall rating: 5/5 - Reviewer: Melissa B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I want to recognize [sensitive content hidden], a Customer Success Representative, for going above and beyond to fix what I thought was an unfixable problem. I spent hours going back and forth between TherapyNotes and Medicaid, and was completely lost on why I wasn't being reimbursed by this payer. [sensitive content hidden] took extra time away from her already busy desk to troubleshoot with me and offer solutions. Not only did she demonstrate excellent customer service skills, a kind/patient demeanor, and empathetic listening, but she also made sure a plan was in place before ending the call. Her customer service alone is reason enough for me to continue my TherapyNotes subscription. She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service. Thanks! #### Cons Increasing monthly price every year. Therapists that renew annually should be offered a financial incentive to renew their subscription. #### Reasons for choosing TherapyNotes, LLC Cheaper and the TheraNest account executive no-showed on the demo. --- ### TherapyNotes is the best EHR platform around! - Overall rating: 5/5 - Reviewer: Ali R. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic experience. Everyone I interfaced with was so committed to my success, they all went above and beyond the call of duty to onboard me and make sure all my questions were answered. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their customer support is outstanding. [sensitive content hidden] was so patient with me and addressed each question I had. Also, I learned that they can handle my Medicare billing which I had no idea about. Also, their follow through was fantastic! #### Cons Nothing really. The platform is intuitive and smart and has all the bells and whistles you could want. #### Reasons for choosing TherapyNotes, LLC The features, interface and customer support were all superior to the competition. --- ### Wonderful for my small therapy business - Overall rating: 5/5 - Reviewer: Brittany B. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to learn/use. Excellent customer service. Does everything I need for my small therapy private practice. #### Cons So far I haven't had any significant issues #### Reasons for choosing TherapyNotes, LLC Better price, and better customer service. #### Reasons for switching to TherapyNotes, LLC I wanted a software dedicated to managing mental health related business. --- ### Great customer service and ease of use - Overall rating: 5/5 - Reviewer: Jamie R. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I have been very happy with the cost effective comprehensive record system offered. The notes work for my practice and the reminders and to-do list are helpful. The client portal is useful (I don't use all features such as scheduling so don't know about that area). I do my own billing and it is extremely simple through Therapy Notes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TherapyNotes is easy to use as a solo practitioner in private practice. It is affordable and the features offered are extensive for the price. The customer service is top notch - always available with short waits, real people, friendly, helpful, and always follow up when needed. #### Cons I have not been dissatisfied with any of the product for my needs. Any small issues have been quickly resolved and most were user error on my part. #### Reasons for choosing TherapyNotes, LLC Ease of use, cost effectiveness, and customer service --- ### Great Platform, with some improvement needed - Overall rating: 5/5 - Reviewer: Luis M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Great Experience . Great Customer services. As all platofrms needs some improvement in the front end of the platform and also ability to have more customizable notes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great EMR , great support, just wish that features for a prescriber provider are improved as fast feature for therapist. I have tried multiple EMRs and none vcan beat TN #### Cons The front-end part. Need Receive Telehealth link via SMS and not onloy by email . Will be great to improve also the intake process for Presciber providers, such as fill out forms reciving a link by SMS -since there is a lot of elderly patients not able to have access to portals --- ### Get your life back! - Overall rating: 5/5 - Reviewer: Maria I. N. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can only tell you that I have a life back. Customer service makes all the difference when you can talk with someone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What can I say? What you pay for this program gives you more than value for your money. It gives you peace of mind. The customer support is incredible. You get the talk to real people, not AI. The app is easy to use and you can start the same day you start working away seamlessly. It is always updating with great new features and the ones already there make your life so much easier! When there are any bugs, they are always there to listen and make it right immediately. I always know when there is a problem because the client support system they have keep you on the loop. Their reports are no nonsense. You get what you want and if you can't find it, call them. Someone will literally answer and get you what you need. I can't see myself using anything else ever! #### Cons There is nothing I can't like about therapy notes. I wish they would expand to spa ware. If they would I would so change the one I am using for my holistic spa practice! --- Showing 1 - 10 of 970 Reviews [See All Reviews](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) ## TherapyNotes, LLC Popular Comparisons [TheraNest vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/theranest-profile/vs/therapynotes/)[Carepatron vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/care-patron-profile/vs/therapynotes/)[EHRYourWay vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/ehryourway-profile/vs/therapynotes/)[Zanda vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/power-diary-profile/vs/therapynotes/)[Alleva vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/alleva-profile/vs/therapynotes/)[SimplePractice vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/simplepractice-profile/vs/therapynotes/)[CounSol.com vs TherapyNotes, LLC](https://www.softwareadvice.com/mental-health/counsol-profile/vs/therapynotes/)[Valant EHR Suite vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/vs/valant-psychiatric-emr/)[Jane vs TherapyNotes, LLC](https://www.softwareadvice.com/compare/5615-therapynotes/vs/86099-Jane-App/)[Owl Practice vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/owlpractice-profile/vs/therapynotes/)[Kipu vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/kipu-profile/vs/therapynotes/)[BestNotes vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/bestnotes-profile/vs/therapynotes/)[Opus vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/opus-ehr--profile/vs/therapynotes/)[DENmaar Guardian vs TherapyNotes, LLC](https://www.softwareadvice.com/call-center/denmaar-guardian-profile/vs/therapynotes/)[TheraPlatform vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/theraplatform-profile/vs/therapynotes/)[Noteable vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/noteable-profile/vs/therapynotes/)[Sessions Health vs TherapyNotes, LLC](https://www.softwareadvice.com/mental-health/sessions-health-profile/vs/therapynotes/)[Zoobook EHR vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/vs/zoobook-ehr/)[Tebra vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/kareo-profile/vs/therapynotes/) [Compare All Alternatives](https://www.softwareadvice.com/medical/therapynotes-profile/alternatives/) ## Other Top Recommended Mental Health EHR Software [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **248** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **225** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **223** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1383) Recently recommended **189** times Stuck Between Options? 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