# TherapyNotes, LLC Software Reviews, Demo & Pricing - 2026

> Review of TherapyNotes, LLC Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/medical/therapynotes-profile

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TherapyNotes, LLC

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Overview

[Reviews](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/therapynotes-profile/alternatives/)

# TherapyNotes, LLC 2026: Benefits, Features & Pricing

Wondering if TherapyNotes, LLC is right for your practice?

Our Mental Health EHR Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

TherapyNotes, LLC

4.7

[(967)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

Pricing

Starting at $69.00 per month

### About TherapyNotes, LLC

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.

TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.

The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.

TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted...

SAS 70 Type II certified data centers.

Wondering if TherapyNotes, LLC is right for your practice?

Our Mental Health EHR Software selection experts can help you in 15 minutes or less.

## TherapyNotes, LLC User Interface

## Popular TherapyNotes, LLC Alternatives

Main Product

TherapyNotes, LLC

4.7

[(967)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.59Value for money
-   4.74Customer support
-   4.48Functionality

Pricing

Starting at $69.00 per month

Get Price

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-   4.30Ease of use
-   4.26Value for money
-   4.38Customer support
-   4.13Functionality

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Starting at $29.00 per month

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-   4.57Customer support
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Pricing

Starting at $19.00 per month

Get Price

## TherapyNotes, LLC Pros and Cons

We analyzed 967 verified reviews for TherapyNotes, LLC to find out what actual users really think.

Select to learn more

Responsive And Knowledgeable Support Team

The customer support team at TherapyNotes is consistently praised for being friendly, prompt, and helpful. Users value quick response times, clear guidance, and the willingness of support staff to resolve issues and walk through processes when needed.

User-Friendly Mental Health Platform

TherapyNotes is designed with mental health professionals in mind, offering an easy-to-use interface, customizable features, and tools for scheduling, documentation, and billing. Users find it straightforward to navigate and appreciate its focus on therapist needs.

Centralized Billing And Documentation

TherapyNotes brings billing, scheduling, and clinical notes together in one platform, making it easier to manage patient records, submit claims, and handle payments. Users appreciate the intuitive interface, real-time updates, and ability to streamline administrative tasks without extra staff.

Complexities With Insurance Billing

Insurance billing can be cumbersome, especially when dealing with secondary insurances, posting payments, or tracking deductibles. Users report that some processes require manual workarounds and that the system lacks clarity for multi-payer scenarios.

Client Portal And Workflow Limitations

Managing clients can be challenging due to issues like clients being unable to reset their own passwords, lack of a secure or fully functional client portal, and missing features for generating client numbers or handling group and family sessions.

## TherapyNotes, LLC Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Solo

$69.00

per user, per month

Plan includes:

-   Appointment Reminders
-   Credit Card Processing
-   Custom Client Portal
-   Data Import
-   Electronic Billing
-   Medical Billing
-   Secure and Tension-Free Backups
-   Unlimited File Storage
-   Unlimited One-on-One Teleheath Sessions

Group

$79.00

flat rate, per month

Plan includes:

-   Appointment Reminders
-   Client Portal
-   Credit Card Processing
-   Data Import
-   Electronic Billing
-   Medical Billing
-   Secure Backups
-   Unlimited File Storage
-   Unlimited One-On-One Teleheath Sessions

Enterprise (20+ users)

$79.00

flat rate, per month

Plan includes:

-   Appointment Reminders
-   Client Portal
-   Credit Card Processing
-   Data Import
-   Electronic Billing
-   Medical Billing
-   Secure Backups
-   Unlimited File Storage
-   Unlimited One-On-One Teleheath Sessions

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## TherapyNotes, LLC Features

-   Popular features found in Mental Health EHR
    
    Appointment Scheduling
    
    E-Prescribing
    
    Initial Assessments
    
    Therapy Notes
    
    Treatment Planning
    
-   More features of TherapyNotes, LLC
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Audit Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Calendar Sync
    
    Case Management
    
    Case Notes
    
    Charting
    
    Chat/Messaging
    
    Claims Adjuster Management
    
    Claims Management
    
    Claims Scrubbing
    
    Claims Settlement
    
    Claims Tracking
    
    Client Portal
    
    Clinical Notes
    
    Code & Charge Entry
    
    Coding Assistance
    
    Compliance Management
    
    Compliance Tracking
    
    Confirmations/Reminders
    
    Co-Pay & Deductible Tracking
    
    Credit Card Processing
    
    Customer Database
    
    Customer Management
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Security
    
    Decision Support
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Dunning Management
    
    EDI
    
    Electronic Claims
    
    Electronic Payments
    
    Electronic Signature
    
    Email Reminders
    
    Employee Management
    
    EMR/EHR
    
    EPCS Compliant
    
    Faculty/Staff Management
    
    File Sharing
    
    For Group Therapy
    
    For Medical Purposes
    
    For Mental/Behavioral Health
    
    Forms Management
    
    Formulary Management
    
    For Psychiatrists
    
    Generative AI
    
    Group Scheduling
    
    Handwriting Recognition
    
    Healthcare Compliance
    
    HIPAA Compliant
    
    Historical Reporting
    
    Immunization & Allergy Tracking
    
    Insurance Eligibility Verification
    
    Invoice History
    
    Invoice Management
    
    Live Chat
    
    Medical Billing
    
    Medication Alerts/Warnings
    
    Medication History
    
    Medication Management
    
    Messaging
    
    Mobile Access
    
    Mobile App
    
    Monitoring
    
    Multi-Location
    
    Multi-Provider Practice
    
    No-Show Tracking
    
    Notes Management
    
    On Call Scheduling
    
    Online Booking
    
    Online Forms
    
    Online Intake Forms
    
    Online Payments
    
    Online Refills
    
    Online Scheduling
    
    Outcome Assessment Tools
    
    Paper-Based Claims
    
    Patient Communications
    
    Patient Intake
    
    Patient Portal
    
    Patient Records Management
    
    Patient Scheduling
    
    Payment Processing
    
    Payor Management
    
    Physician Management
    
    Practice Management
    
    Prescription Management
    
    Progress Notes
    
    Progress Tracking
    
    Quotes/Estimates
    
    Real-Time Analytics
    
    Real-Time Reporting
    
    Records Management
    
    Recurring Appointments
    
    Reminders
    
    Remittance Advice
    
    Remote Treatment Planning
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Role-Based Permissions
    
    Scheduling
    
    Search/Filter
    
    Secure Data Storage
    
    Secure Messaging
    
    Self Service Portal
    
    Session Notes
    
    Task Management
    
    Task Scheduling
    
    Telemedicine
    
    Telemedicine Integration
    
    Teletherapy
    
    Template Management
    
    To-Do List
    
    Two-Way Audio & Video
    
    Video Conferencing
    
    Virtual Waiting Room
    
    Web-based Deployment
    
    Workflow Automation
    
    Workflow Management
    

## TherapyNotes, LLC Integrations

Google Calendar

Integration rated 4.4 from 15 reviews

Microsoft Outlook

Integration rated undefined from -1 review

iCloud

Integration rated undefined from -1 review

## TherapyNotes, LLC User Reviews

Overall Rating

4.7

Ratings Breakdown

5

78%

4

16%

3

3%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

Irina R.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2026

Highly Recommend Therapy Notes

5

Very satisfied with Therapy Notes. I had to use another company for a short while and TN far outweighed them.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The customer service is consistently excellent. Also, it is a great value for the money. I recently began using the AI feature for note writing as it saves me a lot of time and works very well. It is now a joy to write notes!

Cons:

I used the video capacity for multiple locations but have discontinued it. Also, sometimes the connectivity is not working, but that has been a minor issue.

Reasons for switching to TherapyNotes, LLC

I used TN then switched because of the security breach. I returned because of dissatisfying customer service.

Read More

Ali R.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2026

TherapyNotes is the best EHR platform around!

5

Fantastic experience. Everyone I interfaced with was so committed to my success, they all went above and beyond the call of duty to onboard me and make sure all my questions were answered.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Their customer support is outstanding. \[sensitive content hidden\] was so patient with me and addressed each question I had. Also, I learned that they can handle my Medicare billing which I had no idea about. Also, their follow through was fantastic!

Cons:

Nothing really. The platform is intuitive and smart and has all the bells and whistles you could want.

Reasons for choosing TherapyNotes, LLC

The features, interface and customer support were all superior to the competition.

Read More

Michelle S.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for less than 2 years

Review source

Reviewed April 2026

Still love this software and it's ease

4

Love using it on a daily basis. Since we've had it, we have not had any issues or problems and are very happy.

Ratings Breakdown

4

Ease of use

Previously 3

4

Value for money

5

Customer support

4

Functionality

Previously 3

Pros:

Ease of use and absolutely NO issues using the software! Anytime I've needed customer service support I've been able to contact them.

Cons:

It makes me login Everytime I need to use the software and I haven't been able to figure out how to bypass that.

Read More

JK

JEn K.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Wonderful Product & Organization

5

Absolutely fabulous and will be a customer forever! I appreciate all of their hard work and dedication to amazing customer service and to produce a top notch product.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I can't say enough how wonderful Therapy Notes is and the amazing workers who make Therapy Notes so effective and user friendly. This company is privately and as far as I know has no plans to become public which I really appreciate and find important. Additionally, they have pledged to not use user data to train AI models. During the Change Healthcare cyber attack Therapy Notes was absolutely fantastic and within a month were already pivoting to a new clearninghouse. Every step of the way they communicated to their users exactly what was happening and what the plans were.

Cons:

Nothing! I have truly never had a bad experience with Therapy Notes. They are responsive, helpful and kind.

Reasons for choosing TherapyNotes, LLC

At the time, Therapy Notes appeared more user friendly and cost effective has I only had a few clients.

Read More

BB

Brittany B.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 6 months

Review source

Reviewed April 2026

Wonderful for my small therapy business

5

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Easy to learn/use. Excellent customer service. Does everything I need for my small therapy private practice.

Cons:

So far I haven't had any significant issues

Reasons for choosing TherapyNotes, LLC

Better price, and better customer service.

Reasons for switching to TherapyNotes, LLC

I wanted a software dedicated to managing mental health related business.

Read More

LM

Luis M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for free trial

Review source

Reviewed June 2026

Great Platform, with some improvement needed

5

Great Experience . Great Customer services. As all platofrms needs some improvement in the front end of the platform and also ability to have more customizable notes

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Great EMR , great support, just wish that features for a prescriber provider are improved as fast feature for therapist. I have tried multiple EMRs and none vcan beat TN

Cons:

The front-end part. Need Receive Telehealth link via SMS and not onloy by email . Will be great to improve also the intake process for Presciber providers, such as fill out forms reciving a link by SMS -since there is a lot of elderly patients not able to have access to portals

Read More

MN

Maria I. N.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

Get your life back!

5

I can only tell you that I have a life back. Customer service makes all the difference when you can talk with someone.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What can I say? What you pay for this program gives you more than value for your money. It gives you peace of mind. The customer support is incredible. You get the talk to real people, not AI. The app is easy to use and you can start the same day you start working away seamlessly. It is always updating with great new features and the ones already there make your life so much easier! When there are any bugs, they are always there to listen and make it right immediately. I always know when there is a problem because the client support system they have keep you on the loop. Their reports are no nonsense. You get what you want and if you can't find it, call them. Someone will literally answer and get you what you need. I can't see myself using anything else ever!

Cons:

There is nothing I can't like about therapy notes. I wish they would expand to spa ware. If they would I would so change the one I am using for my holistic spa practice!

Read More

HW

Hsiang-Hua W.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed June 2026

Helpful tool but costly

4

I like the function and value of this platform but the cost is the only thing I would think twice before signing up for it.

Ratings Breakdown

4

Ease of use

2

Value for money

4

Functionality

Pros:

I like how the platform is easy to understand and has all the parts we will need to fill up to avoid having out notes being unprofessional.

Cons:

I don't love the fast I need to pay over 70 dollars after tax per month just to use this. This is a huge cost for someone who owns a small business that is just starting.

Read More

NA

Nneka A.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for free trial

Review source

Reviewed June 2026

Well detailed and comprehensive

5

I will describe it as detailed,very comprehensive, easy to navigate all the features in the therapy note.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What i like most is the features are very easy to navigate it.its very detailed and comprehensive to use.

Cons:

Nothing is least about this experience. Every bit of it is so detailed,very comprehesive and very easy to use.

Read More

VR

Verified

Reviewer

Marketing and Advertising

501-1000 employees

Used monthly for less than 6 months

Review source

Reviewed May 2026

Seamless integration, Best for small to mid-sized practices

5

Ratings Breakdown

5

Ease of use

4

Functionality

Pros:

I work with healthcare clients and one of my clients is integrated with TherapyNotes. Managing intake forms is very easy and integraes well with our native CRM.

Cons:

No mobile app, limited customization, limited native platform reporting capabilities, best for small to mid-sized practices

Read More

Showing 1 - 10 of 967 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

## TherapyNotes, LLC Popular Comparisons

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