--- title: "TherapyNotes, LLC Software Reviews, Demo & Pricing - 2026" description: "Review of TherapyNotes, LLC Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/therapynotes-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Mental Health EHR Software](https://www.softwareadvice.com/medical/mental-health-emr-billing-software-comparison/) / TherapyNotes, LLC Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/therapynotes-profile/alternatives/) # TherapyNotes, LLC Review From $69-$79/month Free version Free trial 3 plans Wondering if TherapyNotes, LLC is right for your practice? Our Mental Health EHR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TherapyNotes, LLC 4.7 [(968)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Pricing Starting at $69.00 per user per month ### About TherapyNotes, LLC TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office. TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more. The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system. TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted... SAS 70 Type II certified data centers. Wondering if TherapyNotes, LLC is right for your practice? Our Mental Health EHR Software selection experts can help you in 15 minutes or less. ## TherapyNotes, LLC User Interface ## Popular TherapyNotes, LLC Alternatives Main Product TherapyNotes, LLC 4.7 [(968)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1050)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.26Value for money - 4.39Customer support - 4.13Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) 4.0 [(7)](https://www.softwareadvice.com/mental-health/advancedmd-profile/#reviews) Ratings Breakdown - 3.43Ease of use - 3.0Value for money - 3.0Customer support - 3.43Functionality Pricing Starting at $0.01 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [Zanda](https://www.softwareadvice.com/medical/power-diary-profile/) 4.6 [(205)](https://www.softwareadvice.com/medical/power-diary-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.39Value for money - 4.56Customer support - 4.40Functionality Pricing Starting at $19.00 per month Get Price ## TherapyNotes, LLC Pros and Cons We analyzed 968 verified reviews for TherapyNotes, LLC to find out what actual users really think. Select to learn more Responsive And Knowledgeable Support Team The customer support team at TherapyNotes is consistently praised for being friendly, prompt, and helpful. Users value quick response times, clear guidance, and the willingness of support staff to resolve issues and walk through processes when needed. User-Friendly Mental Health Platform TherapyNotes is designed with mental health professionals in mind, offering an easy-to-use interface, customizable features, and tools for scheduling, documentation, and billing. Users find it straightforward to navigate and appreciate its focus on therapist needs. Centralized Billing And Documentation TherapyNotes brings billing, scheduling, and clinical notes together in one platform, making it easier to manage patient records, submit claims, and handle payments. Users appreciate the intuitive interface, real-time updates, and ability to streamline administrative tasks without extra staff. Complexities With Insurance Billing Insurance billing can be cumbersome, especially when dealing with secondary insurances, posting payments, or tracking deductibles. Users report that some processes require manual workarounds and that the system lacks clarity for multi-payer scenarios. Client Portal And Workflow Limitations Managing clients can be challenging due to issues like clients being unable to reset their own passwords, lack of a secure or fully functional client portal, and missing features for generating client numbers or handling group and family sessions. ## TherapyNotes, LLC Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Solo $69.00 per user, per month Plan includes: - Appointment Reminders - Credit Card Processing - Custom Client Portal - Data Import - Electronic Billing - Medical Billing - Secure and Tension-Free Backups - Unlimited File Storage - Unlimited One-on-One Teleheath Sessions Group $79.00 flat rate, per month Plan includes: - Appointment Reminders - Client Portal - Credit Card Processing - Data Import - Electronic Billing - Medical Billing - Secure Backups - Unlimited File Storage - Unlimited One-On-One Teleheath Sessions Enterprise (20+ users) $79.00 flat rate, per month Plan includes: - Appointment Reminders - Client Portal - Credit Card Processing - Data Import - Electronic Billing - Medical Billing - Secure Backups - Unlimited File Storage - Unlimited One-On-One Teleheath Sessions Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TherapyNotes, LLC Features - Popular features found in Mental Health EHR Appointment Scheduling E-Prescribing Initial Assessments Therapy Notes Treatment Planning - More features of TherapyNotes, LLC Activity Dashboard Alerts/Notifications API Appointment Management Audit Management Billing & Invoicing Calendar Management Calendar Sync Case Management Case Notes Charting Chat/Messaging Claims Adjuster Management Claims Management Claims Scrubbing Claims Settlement Claims Tracking Client Portal Clinical Notes Code & Charge Entry Coding Assistance Compliance Management Compliance Tracking Confirmations/Reminders Co-Pay & Deductible Tracking Credit Card Processing Customer Database Customer Management Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Decision Support Documentation Management Document Management Document Storage Drag & Drop Dunning Management EDI Electronic Claims Electronic Payments Electronic Signature Email Reminders Employee Management EMR/EHR EPCS Compliant Faculty/Staff Management File Sharing For Group Therapy For Medical Purposes For Mental/Behavioral Health Forms Management Formulary Management For Psychiatrists Generative AI Group Scheduling Handwriting Recognition Healthcare Compliance HIPAA Compliant Historical Reporting Immunization & Allergy Tracking Insurance Eligibility Verification Invoice History Invoice Management Live Chat Medical Billing Medication Alerts/Warnings Medication History Medication Management Messaging Mobile Access Mobile App Monitoring Multi-Location Multi-Provider Practice No-Show Tracking Notes Management On Call Scheduling Online Booking Online Forms Online Intake Forms Online Payments Online Refills Online Scheduling Outcome Assessment Tools Paper-Based Claims Patient Communications Patient Intake Patient Portal Patient Records Management Patient Scheduling Payment Processing Payor Management Physician Management Practice Management Prescription Management Progress Notes Progress Tracking Quotes/Estimates Real-Time Analytics Real-Time Reporting Records Management Recurring Appointments Reminders Remittance Advice Remote Treatment Planning Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Search/Filter Secure Data Storage Secure Messaging Self Service Portal Session Notes Task Management Task Scheduling Telemedicine Telemedicine Integration Teletherapy Template Management To-Do List Two-Way Audio & Video Video Conferencing Virtual Waiting Room Web-based Deployment Workflow Automation Workflow Management ## TherapyNotes, LLC Integrations Google Calendar Integration rated 4.4 from 15 reviews Microsoft Outlook Integration rated undefined from -1 review iCloud Integration rated undefined from -1 review ## TherapyNotes, LLC User Reviews Overall Rating 4.7 Ratings Breakdown 5 78% 4 16% 3 3% 2 1% 1 1% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 4.7 Functionality 4.5 Irina R. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed May 2026 Highly Recommend Therapy Notes 5 Very satisfied with Therapy Notes. I had to use another company for a short while and TN far outweighed them. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service is consistently excellent. Also, it is a great value for the money. I recently began using the AI feature for note writing as it saves me a lot of time and works very well. It is now a joy to write notes! Cons: I used the video capacity for multiple locations but have discontinued it. Also, sometimes the connectivity is not working, but that has been a minor issue. Reasons for switching to TherapyNotes, LLC I used TN then switched because of the security breach. I returned because of dissatisfying customer service. Read More Ali R. Verified reviewer Mental Health Care Self-Employed Used daily for less than 6 months Review source Reviewed February 2026 TherapyNotes is the best EHR platform around! 5 Fantastic experience. Everyone I interfaced with was so committed to my success, they all went above and beyond the call of duty to onboard me and make sure all my questions were answered. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their customer support is outstanding. \[sensitive content hidden\] was so patient with me and addressed each question I had. Also, I learned that they can handle my Medicare billing which I had no idea about. Also, their follow through was fantastic! Cons: Nothing really. The platform is intuitive and smart and has all the bells and whistles you could want. Reasons for choosing TherapyNotes, LLC The features, interface and customer support were all superior to the competition. Read More Michelle S. Verified reviewer Hospital & Health Care Self-Employed Used daily for less than 2 years Review source Reviewed April 2026 Still love this software and it's ease 4 Love using it on a daily basis. Since we've had it, we have not had any issues or problems and are very happy. Ratings Breakdown 4 Ease of use Previously 3 4 Value for money 5 Customer support 4 Functionality Previously 3 Pros: Ease of use and absolutely NO issues using the software! Anytime I've needed customer service support I've been able to contact them. Cons: It makes me login Everytime I need to use the software and I haven't been able to figure out how to bypass that. Read More Michelle G. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed March 2026 Clinicians and Small Practices Beware! 1 I have been a TherapyNotes user and paying customer for claims submission and clearinghouse services for four years, and my recent experience with a claims issue has been extremely disappointing. Given that this is not the first clearinghouse issue I have encountered with this platform, it raises broader concerns about reliability and accountability. Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting in over $2,000 in lost reimbursements for services I had already provided. By the time the issue was identified, the claims had fallen outside the payer’s timely filing window. What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had been properly transmitted when they had not. Because the issue was not identified in time, my ability to resolve it within the required timeframe was limited. When the issue was finally identified, the responsibility for correcting it was placed entirely on me as the provider. I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission. Communication around this issue was also inconsistent. We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax document, which raises concerns about how broadly and reliably this issue was communicated. There was also no initial offer to reimburse the claims that were never transmitted, leaving me paying for a service that was not performed. The ongoing runaround in trying to obtain reimbursement has been the most frustrating part of this process. Support staff were initially courteous, but communication became increasingly vague and, at times, evasive. I have been working with both a support supervisor (Heather) and a representative from the sales team (Lymari), as those departments are not connected. This required managing communication across multiple channels and resulted in confusion and, at times, conflicting responses. After multiple exchanges, I was issued an $11 credit, but I am still seeking reimbursement for the July 2025 subscription fee of $78.37. I was told that full monthly reimbursements are not typically provided for claims-related issues, but this is not a typical issue. The system failed to transmit claims that were marked as sent, the error was not identified in time, and I was required to manually complete the work the service was intended to perform. As of March 20, 2026, the request has been re-escalated with no resolution. At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable. For clinicians running small practices, failures like this have real financial consequences. A system designed for billing and claims submission should not create this level of risk or shift the burden onto providers to repeatedly follow up and correct errors they did not cause. Ratings Breakdown 5 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It helps me keep my client panel organized by bringing documentation, scheduling, and client information into one system, making day-to-day practice management more manageable and efficient. Cons: Billing has been unreliable. Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement. The issue was not identified in time, and I was required to manually reconstruct and fax claims. Reimbursement efforts have involved prolonged follow-up despite paying for this service. Read More BB Brittany B. Verified reviewer Mental Health Care Self-Employed Used daily for less than 6 months Review source Reviewed April 2026 Wonderful for my small therapy business 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Easy to learn/use. Excellent customer service. Does everything I need for my small therapy private practice. Cons: So far I haven't had any significant issues Reasons for choosing TherapyNotes, LLC Better price, and better customer service. Reasons for switching to TherapyNotes, LLC I wanted a software dedicated to managing mental health related business. Read More MN Maria I. N. Verified reviewer Mental Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed June 2026 Get your life back! 5 I can only tell you that I have a life back. Customer service makes all the difference when you can talk with someone. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What can I say? What you pay for this program gives you more than value for your money. It gives you peace of mind. The customer support is incredible. You get the talk to real people, not AI. The app is easy to use and you can start the same day you start working away seamlessly. It is always updating with great new features and the ones already there make your life so much easier! When there are any bugs, they are always there to listen and make it right immediately. I always know when there is a problem because the client support system they have keep you on the loop. Their reports are no nonsense. You get what you want and if you can't find it, call them. Someone will literally answer and get you what you need. I can't see myself using anything else ever! Cons: There is nothing I can't like about therapy notes. I wish they would expand to spa ware. If they would I would so change the one I am using for my holistic spa practice! Read More GW Gary W. Verified reviewer Mental Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed July 2026 THERAPY NOTES IS THE BEST THERAPIST BILLING SYSTEM ON THE PLANET 5 Zero complaints. Heaps of positives. Rarely do you have to wait for help on the phone more than a couple of minutes. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Therapy Notes is an excellent billing system. It's very simple yet very complex. Best of all is the available 24/7 customer service. And, the customer service representatives are all in the United States. English is their first language. They're easy to understand for this hard of hearing billing novice. Therapy Notes has the best customer service this side of Apple. These people know their stuff and have easily resolved all issues I've faced over the last couple of years. Cons: Zero negatives. This is an exceptionally well-designed therapy billing system done by people who know what they're doing. Read More HW Hsiang-Hua W. Verified reviewer Mental Health Care Self-Employed Used weekly for more than 2 years Review source Reviewed June 2026 Helpful tool but costly 4 I like the function and value of this platform but the cost is the only thing I would think twice before signing up for it. Ratings Breakdown 4 Ease of use 2 Value for money 4 Functionality Pros: I like how the platform is easy to understand and has all the parts we will need to fill up to avoid having out notes being unprofessional. Cons: I don't love the fast I need to pay over 70 dollars after tax per month just to use this. This is a huge cost for someone who owns a small business that is just starting. Read More NA Nneka A. Verified reviewer Mental Health Care 2-10 employees Used daily for free trial Review source Reviewed June 2026 Well detailed and comprehensive 5 I will describe it as detailed,very comprehensive, easy to navigate all the features in the therapy note. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What i like most is the features are very easy to navigate it.its very detailed and comprehensive to use. Cons: Nothing is least about this experience. Every bit of it is so detailed,very comprehesive and very easy to use. Read More FL Faith L. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 12 months Review source Reviewed July 2026 Great service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Therapynotes is user friendly, I love the features and assessments in the system. I like how you can see how much you will make for the month. Cons: I don’t have any complaints about therapy notes other than I wish our company didn't change to another system. Read More Showing 1 - 10 of 968 Reviews [See All Reviews](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) ## TherapyNotes, LLC Popular Comparisons [TheraNest vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/theranest-profile/vs/therapynotes/)[Carepatron vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/care-patron-profile/vs/therapynotes/)[EHRYourWay vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/ehryourway-profile/vs/therapynotes/)[Zanda vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/power-diary-profile/vs/therapynotes/)[SimplePractice vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/simplepractice-profile/vs/therapynotes/)[Alleva vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/alleva-profile/vs/therapynotes/)[CounSol.com vs TherapyNotes, LLC](https://www.softwareadvice.com/mental-health/counsol-profile/vs/therapynotes/)[Valant EHR Suite vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/vs/valant-psychiatric-emr/)[Jane vs TherapyNotes, LLC](https://www.softwareadvice.com/compare/5615-therapynotes/vs/86099-Jane-App/)[BestNotes vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/bestnotes-profile/vs/therapynotes/)[Kipu vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/kipu-profile/vs/therapynotes/)[Owl Practice vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/owlpractice-profile/vs/therapynotes/)[Opus vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/opus-ehr--profile/vs/therapynotes/)[DENmaar Guardian vs TherapyNotes, LLC](https://www.softwareadvice.com/call-center/denmaar-guardian-profile/vs/therapynotes/)[TheraPlatform vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/theraplatform-profile/vs/therapynotes/)[Zoobook EHR vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/vs/zoobook-ehr/)[Noteable vs TherapyNotes, LLC](https://www.softwareadvice.com/medical/noteable-profile/vs/therapynotes/)[Sessions Health vs TherapyNotes, LLC](https://www.softwareadvice.com/mental-health/sessions-health-profile/vs/therapynotes/)[Qualifacts Insync vs TherapyNotes, LLC](https://www.softwareadvice.com/compare/5615-therapynotes/vs/421013-InSync-EMR/) [Compare All Alternatives](https://www.softwareadvice.com/medical/therapynotes-profile/alternatives/) ## Other Top Recommended Mental Health EHR Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **268** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **253** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (465) Recently recommended **235** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1375) Recently recommended **92** times Stuck Between Options? 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