--- title: "Raintree Systems Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Raintree Systems. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Raintree Systems is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/therapyrehab-plus-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Intelligence Software](https://www.softwareadvice.com/bi/) / [Raintree Systems](https://www.softwareadvice.com/medical/therapyrehab-plus-profile/) / Raintree Systems Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/therapyrehab-plus-profile/) Reviews # Raintree Systems User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 13 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 4/5 - Value for money: 3.8/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 5 reviews (38%) - 4 stars: 5 reviews (38%) - 3 stars: 3 reviews (23%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Raintree Systems customer reviews Showing reviews 1-13 of 13 (page 1). ### Was easy to use for patient care - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The way the software was organized made it easy to use and input data. The flow made sense for treatments and overall care #### Cons It would delete information if theres were inputted in the wrong order. Did not always flow correct information forward --- ### Using Raintree Systems - Overall rating: 4/5 - Reviewer: Roheen K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used Raintree for about 1-1.5 years, and while it made writing evaluations easier, I wish it was more user friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked the scheduling format, where you could see all of the patient's information on the screen daily when you hovered over it. #### Cons It was not a very intuitive EMR system for therapists. #### Reasons for switching to Raintree Systems To become more efficient with our documentation for the company as a whole. --- ### Raintree Review - Overall rating: 3/5 - Reviewer: Miracle D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall raintree was user friendly but the telehealth feature just made it less functional and at the time telehealth was the bulk of our therapy service delivery #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I like that the previous therapy note carried over from session to session without having to generate session notes from scratch #### Cons The software for telehealth was not the best and we often times had to use a separate platform for telehealth sessions due to constant software/IT issues with raintree --- ### Raintree review - Overall rating: 5/5 - Reviewer: Shawnalee K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is an amazing system! It offers a lot of features that most EMR systems do not. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was looking into using Raintree as our EMR instead of our current system. This covers support of a large practice, has excellent billing integration, birthday reminders for patients, text reminders, and assists therapists with easy evaluation voice to text writing. #### Cons It has a very old feel to it. The system itself is not very visually appealing, but does get the job done. #### Reasons for choosing Raintree Systems We did not, unfortunately due to cost. The cost is very expensive. --- ### Helpful for Scheduling and Administration - Overall rating: 4/5 - Reviewer: Rebecca M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the system was helpful to reduce burden for our administrative and front desk staff. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It has a lot of helpful features on the administrative side and automated scheduling features. #### Cons The documentation felt clunky for our therapists, especially with evaluations and progress notes. #### Reasons for switching to Raintree Systems Administrative decision led to the switch --- ### Raintree for Outpatient Physical Therapy - Overall rating: 5/5 - Reviewer: Timothy G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros From an office stand point the most beneficial things is having documents in an electronic format. Also setting up visit limits and reminders help things run smoothly. It takes a little bit to get used to and multiple shortcut keys, but overall it is an easy styem to use. #### Cons When sending medical records on the fax page you normally hit F10 to enter or complete something but on this page if do that it closes out the window and does not fax and you must re enter all of the information after it closes. #### Reasons for switching to Raintree Systems Merged with bigger corporation and it was something they were using --- ### Physical Therapy Clinic Manager Review - Overall rating: 4/5 - Reviewer: Jessica T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the software is relatively user friendly however, the different components that a doctor or nurse uses verses what an office manager uses need to be more intergrated so we can see what all is being done inside the chart. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Overall, I like this software. However, I wish there were more alerts built in to flag when a chart has missing parts of crucial information upon building an emr for a patient. #### Cons The help section is not helpful at all. No relevant information related to search queries.There is not a comprehensive all inclusive help section to answer every possible question. #### Vendor response Jessica - Thank you so much for taking the time to leave a review for us. We appreciate your candid feedback. We continue to work on evolving our therapy and rehab solution, and your feedback here is very helpful as we look to improve. We appreciate you and are thankful for you being part of the Raintree family! Replied January 2023 --- ### Has everything you can think of in a billing program - Overall rating: 4/5 - Reviewer: Jenni C. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that it has literally everything you can think of to write note/evaluations and for billing. It's VERY specific and you can miss anything when writing a note or trying to sign off. #### Cons There seem to be a lot of boxes and clicking in order to complete a note in a hurry. If I click save I don't feel like I should have to hit yes three times as well. Also wish things such as billing codes would save week to week and then if needed you could go in and edit. --- ### Raintree is a great product for people who are tech-savvy - Overall rating: 4/5 - Reviewer: julie A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Raintree is neutral. I currently use several different EMRs for several independent contracting positions and Raintree is not my favorite program to use, but it definitely ranks higher in terms of functionality and ease-of-use compared to some of the other EMRs I use. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I really like how Raintree has many time-saving features that are geared towards making therapists' documentation easier and faster. Once you get the hang of it, it's relatively easy to use and it has some nice features, such as the ability to save frequently used goals, evaluation templates, and frequently used phrases. #### Cons It definitely takes awhile to learn the ins and outs of this system. Therapists who are not as tech-savvy may struggle to figure out the interface. Sometimes it seems like there are a lot of unnecessary hoops to jump through in order to get what you are doing accomplished, such as multiple windows to click through. It sometimes seems overly-complicated but I can see how upper-management likes the integrated billing system. --- ### A decent documentation system - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Raintree helps keep client goals and objectives organized and provides an easy way to check off whether or not goals were addressed during that session or not #### Cons The system sometimes takes a long time to open and I've been kicked out of the program and lost my work a few times. --- ### Great software - Overall rating: 5/5 - Reviewer: Chelsea S. - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use, easy to navigate. I was able to quickly learn this software and implement into my daily practice. #### Cons Software can run slowly sometimes, which decreases efficiency. This may have been attributed to my slow internet. --- ### My Raintree Review - Overall rating: 5/5 - Reviewer: casey j. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it was great for a pediatric therapy clinic #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I loved that it was geared towards pediatrics. that is harder to find. #### Cons i did not like that you could not access it without downloading the software onto your computer. it isn't all online. if you want to put it on an ipad that was additional money as well. would be best to just log in to the website and go. --- ### Nice therapy software - Overall rating: 5/5 - Reviewer: Mia K. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the features for pictures of the client. It makes it easier to recall the patients. #### Cons There are some reports that I would like to pull together that RainTree can’t easily compile --- Raintree Systems Reviews, Pros and Cons - 2026 Software Advice