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> Reviews of Therasoft Online. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Therasoft Online is a good fit for you!

Source: https://www.softwareadvice.com/medical/therasoft-online-profile/reviews

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Therasoft Online Reviews

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[Overview](https://www.softwareadvice.com/medical/therasoft-online-profile/)

Reviews

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# Therasoft Online Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(168)

4

(99)

3

(28)

2

(10)

1

(4)

## Secondary Ratings

Ease-of-use

4.1

Customer Support

4.5

Value for money

4.3

Functionality

4.3

* * *

### Pros

"It also felt like the company cared to try to address issues that would increase therapist ability to provide comprehensive, inclusive services."

"I thought the many reports run were helpful."

"It was easy to be able to register patients"

### Cons

"Communication was poor during the data loss (as one example there was no formal recognition that there would ultimately be no data retrieval, we just had to assume that and fix it ourselves) and there was no effort to recompense clients for the company error."

"This is especially egregious given there was a recent data loss and irretrievable time was spent having to go back and fix billing and re-create notes from that lost week of data."

"My patients experienced the portal as clunky and hard to use."

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Therasoft Online Reviews, Pros and Cons - 2026 Software Advice