User Reviews Overview

Feature Ratings

Ease-of-use

4.5 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.5 / 5

Ratings Breakdown

5 stars

(8)

8

4 stars

(2)

2

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

  • Pros

  • "It's a great product that can be used anywhere if you have internet access and the price is reasonable "

  • "MOST OF THE TIME IT IS VERY EASY TO USE AND SUPPORT IS FAST."

  • "It is a web based solution that is easy to maintain from an IT standpoint"

  • Cons

  • "No measurement tools for ejection fraction . Should be more Mac friendly. HTML is ok but I prefer flash media"

  • "Fully dependent a good internet connection. When experiencing high usage, the cardiologist are unable to work efficiently"

  • "I do not use as a Tech but as an Administrator for setup & troubleshooting."

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Showing -49 - -39 of 11 results

August 2020

susan from comprehensive cardiology

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2020

ULTRASOUND USE

WE HAVE BEEN WITH THEM FOR MANY YEARS AND THE PRICE IS VERY GOOD.

Pros

MOST OF THE TIME IT IS VERY EASY TO USE AND SUPPORT IS FAST.

Cons

WHEN YOU GET A NEW ECHO MACHINE IT IS A LITTLE HARD TO SET UP

December 2018

Chris from Hospital

Company Size: 5,001-10,000 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Functionality

3.0

December 2018

Great prouct, but technical support is is terrible

Good product, but terrible support!!!

Pros

It functions very well... East for the physician to read from... Interfaces well with HMR (Epic). Display resolution is good.

Cons

Can never get support on the phone.... Waiting 2 to 3 days to finally speak to a technician and then the person is not knowledgeable to fix the problem. They need to pass it on to the next level which usually take another day or two. In the meantime, the patients study is waiting to be read.

January 2020

Thomas from SEHC

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

January 2020

The software would be great if it worked

Pros

Web based software that interfaces with our Echo Machines

Cons

Every time I try to export information to a CD for a patient the system crashes!

Reasons for Choosing UltraLinq

Thought it was a good idea from the reviews etc

October 2015

Richard from Decatur Vein Clinic

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

4.5

Customer support

4.0

Functionality

4.0

October 2015

Excellent cloud-based ultrasound storage PACS

Pros

The product allows cloud-based storage of ultrasound images, measurements, and reporting in an excellent browser-based system accessible from any computer or tablet. Set-up is easy, customizing reports and transfers with cooperation of the support staff was efficient and smooth, and it worked seamlessly with all our ultrasound systems and all our clinic sites. The set-up fee was a steal in this market, and the per-exam storage/transfer fee very reasonable, especially for a small to medium-sized organization. It also is an AthenaHealth partner, so integration and mapping of exams, images, and reports with AthenaHealth cloud systems was terrific.

Cons

The company has excellent templates for common studies and applications (especially vascular), but there were a few initial issues with mapping DICOM data across the network from the machine to UltraLinq's field patterns, and it took a while to get our boilerplate and interface straightened out. There also were a few hiccups sorting out Athena's info mapping with UltraLinq, but in the end things worked out smoothly and reliably. Support response often varies, sometimes with a little delay.

August 2020

Kathryn from Alvin Community College

Company Size: 51-200 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Sonography Program

Pros

Ultralinq offers our sonography program the ease of use from any location. We are able to send studies in the lab, and the students can complete worksheets from personal computers. It has really helped the workflow, we no longer rely on outdated printing of images, but can simulate a PACs system for the students. Instructors are also able to view images from any computer allowing for easy access for grading.

Cons

None, the customer service department is quick to respond and very helpful.

September 2018

User Profile Picture

Sameena from PIONEER DIAGNOSTICS & RESEARCH

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

September 2018

Ultralinq

AWFUL

Pros

Product is great. Customer service sucks. They are never available. If emergency you still wait 2-3 days if you are lucky for someone to call you.

Cons

Customer service sucks . They are NEVER available

August 2020

Amanda from Vascular Health Center-

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Best product for private Vascular surgery office

Pros

Easy to use and integrates easily to Athena EMR, while offering all of the necessary and important information on reports that give the best patient care.

Cons

The look of the report when it integrates to the patients Athena EMR is sometimes incorrect. If there are multiple pages the image will cut part of the information off for the physician when the report is reprinted from Athena after integration.

Reasons for Switching to UltraLinq

Customlab was not meeting the needs of our practice as we switched to a new EMR system.

October 2015

Robin from Mary Black Health System

Industry: Medical Practice

Time Used: More than 2 years


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2015

Ultralinq Review

Pros

WEB based accessible from anywhere. Easy access to view studies, create a worksheet and provide reports for US & Cardiovascular imaging modalities. Easy workflow.

Cons

I do not use as a Tech but as an Administrator for setup & troubleshooting.

April 2017

chester from Millennium Ultrasound

Company Size: 1 employee

Industry: Medical Practice

Time Used: More than 2 years


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

I've been using this product for six years and haven't seen anything that's in the same league as this platform

For hospital,private practice and mobile services it's a must have

Pros

It's a great product that can be used anywhere if you have internet access and the price is reasonable

Cons

No measurement tools for ejection fraction . Should be more Mac friendly. HTML is ok but I prefer flash media

August 2020

Diane from Wilbarger General Hospital

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

Using Ultralinq

Pros

Once Ultralinq was up and running, we were able to assign more Cardiologists who were not familiar with Ultralinq to start using it because it is extremely easy to maneuver.

Cons

It needs more general permissions and roles to choose from.

October 2015

Kyle from DCMH

Industry: Medical Practice

Time Used: Less than 2 years


Ease-of-use

5.0

Functionality

5.0

October 2015

Ultralinq Review from IT

Pros

It is a web based solution that is easy to maintain from an IT standpoint

Cons

Fully dependent a good internet connection. When experiencing high usage, the cardiologist are unable to work efficiently