All Valant EHR Suite Reviews
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Valant EHR Suite Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.1
Value for money
3.9
Functionality
4
Pros
"Valant EMR streamlines billing and record keeping very well and provides a Hippa compliant avenue through which all client and therapist communications regarding treatment, billing and scheduling can occur through this confidential portal."
"The customer support is responsive. When running into technical issues, or improving billing workflows- we can get ahold of someone to answer our questions."
"Dedicated trainer to show a new comer the ropes when initially joining, which makes it easy to process and apply all the informative instructions on Knowledge Base pages. "
Cons
"It goes down and can be glitchy more often lately and this creates frustration on our team and takes our time to manage impact this has on clients."
"Valant goes down during business hours all the time (6am through 3pm on a Monday for example) and it is impossible to view even the schedule during this time."
"I do have concerns that this system is apart of one of the 3 largest cloud systems which could make us a target for breaches. "
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