vcita vs WebPT

RATING:

4.5

(255)

vcita has 255 reviews and a rating of 4.46 / 5 stars vs WebPT which has 463 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (255)
4.3 (463)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 27, 2024
March 26, 2024
Pros/Cons
  • Pros

  • I like the fact that my customers and I receive confirmation of our appointments. I also am pleased that it is easy to use.
  • Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.
  • Cons

  • As is it does everything a small business or single consultant needs except its painful to get clients to use the client portal once they have had a single email communication with you.
  • Sometimes confusing, or sometimes things are worded weirdly meaning I have to spend a bit of time trying to configure it properly.
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  • Pros

  • Very user friendly and easy to fill out the needed fields. Reports are clean and easy to read.
  • Very user friendly interface. Lots of useful information online.
  • Cons

  • More recently they are having problems with documenting cancellations and no shows which they were not even aware of.
  • I have multiple groups that are multispeciality, who find it does not work as well for their providers who are not Physical Therapists.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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42 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos