VelociDoc by Practice Velocity software


Practice Velocity offers urgent care software and services, including an integrated cloud-based VelociDoc EMR and PVM practice management systems.

VelociDoc offers point-and-click functionality that allows providers to comprehensively document systematic coding for urgent care patient visits. After selecting a chief complaint, the solution will populate appropriate questions, diagnoses, procedures and ExitCare discharge instructions. The system’s e-prescribing application is supported by Surescripts and patient prescriptions can be faxed, printed or electronically transmitted directly from the EMR. Providers have access to patient histories including past diagnoses, prescriptions and results, and they can utilize the PV Patient Portal, ZipPass online scheduling and ZipPay online billing.

Practice Velocity is an experienced provider of urgent care software, urgent care billing services and urgent care start-up consulting services. The solution is suitable for individual practitioners as well as small and midsize medical clinics.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

77 Reviews of VelociDoc by Practice Velocity

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  • Kevin from Urgent Care

    Specialty: Urgent care

    Number of employees: 5,001-10,000 employees

    February 2018

    Hard to believe it's 'specialized for urgent care.'

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I understand PV training video states that the days of 'one click' charting are not preferable for medicine. Unfortunately, urgent care is in a world of its own. It's one of the few fields where the majority of patients are being seen for self limiting illnesses that in all honesty don't require professional medical intervention In the first place. Being able to chart such common and repetitious cases is a must and being able to do it with the utmost efficiency is crucial. We as doctors can always customize charts when necessary. But this simply isn't the case in most situations and being able to develop templates far exceeds the 'chartlet' method offered with PV.

    Pros

    Easy access screens. Minimal text input necessary. Layout if fairly easy to follow. Dashboard is relatively easy to navigate.

    Cons

    One person able to input information at a time is not conducive to a busy urgent care setting.
    The e-scribe set up is a mess. Saved medication list is too junked together, easier to just search the med each time than to scroll through the mess of saved meds.
    Having to click 4 different screens just to prescribe is not conducive to urgent care at all.
    Having to enter password EVERY SINGLE TIME just to discharge a patient is ridiculous. I'm logged into the system by my password. It's a waste of time to have to enter the password when I'm already charting by entering my password. Again, not conducive to a busy urgent care setting.
    Cannot chose 'influenza' as a diagnosis, nor type A, type B. Only choice is to add 'with manifestations'. This is ridiculous.
    Athena much, much more powerful and useful for urgent care.
    When selecting dx, a window should pop up offering most common meds used along with dosing based on user history. PV does not do this.

    This review was submitted organically. No incentive was offered
    Review Source
  • Amy from Midwest Express

    Specialty: Urgent care

    April 2015

    Veloci Doc

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The ease of use! It is user friendly and easily creates the medical record/visit.

    Cons

    I had a hard time getting my e-prescribe set up! There we problem on the entry side.

  • Edith from Prompt Med

    Specialty: Emergency medicine

    November 2014

    Physician working at an urgent care

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The program is easy to use and learn. It is organized well, from triage notes to review of systems, all the way to exam.

    Cons

    It's a t-system check list. I sometimes have to had additional notes.

  • Joellen from PIC

    Specialty: Urgent care

    October 2014

    Exceptional software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the ease of use, friendliness of customer service and knowlede of customer service.

    Cons

    I like everything. I do have to say, I think my favorite thing is the customer service.

  • Elizabeth from Peak Urgent Care

    Specialty: Urgent care

    October 2014

    VelociDoc Survey

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Prescription writing and transmission are easy to use and transmit to pharmacy.

    Cons

    PMH requires specific ICD-9 diagnoses that are time-consuming to locate.

  • Brooke from Central Arkansas Urgent Care

    Specialty: Radiology / imaging

    October 2014

    Great experience with VelociDoc!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like that it is very user-friendly. Aside from getting to know where things are, I feel it is very easy to navigate through this program!

    Cons

    I wish there was an option for "Other past medical history." I know there was at one time, but I think it got removed. I come across patients every day that have an unusual medical condition that is unlisted, and I have no where to put it.

    I wish height and weight would pull over from past visits with the ability to be altered. There is no reason we should have to ask (specifically, height) on a 30-year-old woman every time she comes in.

  • Connie from Med Now Urgent Care

    Specialty: Urgent care

    October 2014

    It is user-friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's very user-friendly.

    Cons

    The program could run faster for the business that we are in.

  • Madeline from Physicians Immediate Care

    Specialty: Urgent care

    October 2014

    Velocidoc review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The software is great. There is rarely an issue, and if there ever is, someone is quick to fix it. I like how simple it was to learn and use!

    Cons

    Sometimes it can be a little slow, but it usually picks up right away .

  • Andrea from MedNOW Urgent Care

    Specialty: Urgent care

    October 2014

    User-friendly EMR.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like how user-friendly the software is.

    Cons

    I would like there to be training modules for the nursing staff on how to check in a patient and complete procedures such as injections, IV's, medications and labs. I would also like to have a training account that we could log in to use to train new employees.

  • Dean from Prompt Med Urgent Care

    Specialty: Urgent care

    October 2014

    Gets it done, but it could be better

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's mostly intuitive clicking.

    Cons

    Meaningful use makes the software unpleasant to use.

  • Pam from WK Urgent Care Center

    Specialty: Urgent care

    August 2014

    VelociDoc is amazing!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's very user-friendly! This is by far the best software my employer has ever used!

    Cons

    Occasionally, there are kinks in the updates that take longer than I like to work their way out.

  • Sherry from WK Quick Care

    Specialty: Urgent care

    August 2014

    Velocidoc @ Quick Care

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    VelociDoc is very user-friendly. It is great for storing long-term patient information by allowing me to enter the patient's date of birth, social security number, home and cell phone numbers, address, marital status, and spouse's information. We can scan the paperwork they complete for us and their ID card or driver's license and insurance cards.

    Cons

    VelociDoc tends to be slow and goes down quite often. This system will quite often quit running in the middle of inputting a patient's information and therefore lose all of the information that was input. When it does that, the system has to be completely shut down and rebooted, and occasionally that will make it work. Other times, we have to wait for staff support to help us get it back running.

  • Beverly from WK Quickcare South

    Specialty: Community health center / FQHC

    August 2014

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the ease of use and the fact that it can be relied on to perform each task without being overly complicated. I also like that it has clear and concise parameters within the program. The vendor is available whenever there seems to be any kind of problem with the software, quickly addressing whatever the problem may be.

    Cons

    If you or your coworkers are novices and not used to computers/software, it can be very intimidating to try to figure out if you're able to do anything to the system yourselves or if you need to call the vendor to have them address the problem.

  • Michelle from Baya Urgent Care, LLC

    Specialty: Urgent care

    August 2014

    Pleased with the product.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The PV team is always willing and able to assist with any of our needs. They are also very kind, professional, and patient with our needs.

    Cons

    It's not compatible with current electronic devices. It doesn't happen frequently, but sometimes, we don't receive return calls by their billing department on important questions.

  • Catherine from Summit Express Urgent Care

    Specialty: Urgent care

    August 2014

    As a newcomer to PV, I feel it is very easy to comprehend.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It is very self-explanatory.

    Cons

    I really don't have anything to compare it to. I am a novice to the system. As far as I'm concerned, this is the system to compare others to.

  • Loni from Baya Urgent Care

    Specialty: Urgent care

    August 2014

    Baya Urgent Care- Receptionist

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Everyone I talk to is so helpful and nice. They will stay on the phone as long as it takes for you to understand or fix the problem. I love the billing customer service. It's a great team.

    Cons

    There are still some kinks in the program, but they are getting them worked out.

  • Sara from MedNOW Urgent Care

    Specialty: Urgent care

    August 2014

    Easy-to-use Medical Software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    This software is easy to navigate and makes documentation more efficient. The layout is easy to understand. Patient care is enhanced by timesaving documentation options.

    Cons

    There is no representative to give demonstrations on how to navigate this software in order to use it to the full potential.

  • Brittney from MedNow Urgent Care

    Specialty: Urgent care

    August 2014

    The system has been great - no problems!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like how fast and organized it is!

    Cons

    I wish we could fax through a patient's chart. It would make it a lot easier

  • Tiffany from Mednow Urgent Care

    Specialty: Family medicine

    August 2014

    Medical Assistant

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It is very well put together and easy to navigate.

    Cons

    Sometimes, there are delays when things get updated or just random delays.

  • Duston from Mednow Urgent Care @MNUC

    Specialty: Urgent care

    August 2014

    One year of frequent use

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Electronic medical records do tend to make things easier. This software does seem to be pretty user-friendly.

    Cons

    As will all things electronic, it does crash and go down from time to time.

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