# Waystar Software Reviews, Demo & Pricing - 2026 > Review of Waystar Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/waystar-profile --- [Home](https://www.softwareadvice.com/) / [Medical Billing Software](https://www.softwareadvice.com/medical/medical-billing-software-comparison/) / Waystar Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/waystar-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/waystar-profile/alternatives/) # Waystar 2026: Benefits, Features & Pricing Wondering if Waystar is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Waystar 4.4 [(212)](https://www.softwareadvice.com/medical/waystar-profile/reviews/) Pricing Pricing available upon request ### About Waystar Waystar delivers a unified, enterprise-grade healthcare revenue cycle management (RCM) platform designed to simplify payments, improve accuracy, and accelerate financial performance. Built for providers of all sizes — from independent practices to large health systems — Waystar's platform helps healthcare organizations reduce complexity across the revenue cycle while driving meaningful results. Waystar supports a broad range of provider types, including health systems, hospitals, physician and specialty practices, ambulatory surgery centers, laboratories, durable medical equipment suppliers, federally qualified health centers, home health and hospice agencies, and billing services. Operating at scale, Waystar supports more than 1 million providers, reaching 60% of U.S. patients and touching 1 in 3 inpatient discharges. The platform also provides access to unmatched proprietary data, leveraging unified financial and clinical insights to power more intelligent automation and better financial outcomes. The platform spans the end-to-end revenue cycle, from patient access through final reimbursement. Leverage Waystar's solutions to verify coverage and streamline authorizations before... care, improve patient financial experiences with accurate estimates and flexible payment options, strengthen clinical documentation and revenue capture to reduce missed revenue, and submit cleaner claims while accelerating reimbursement. Built-in denial prevention and recovery capabilities help reduce rework and recover more revenue, while integrated analytics provide real-time visibility to improve performance and decision-making. Powered by advanced automation and Waystar AltitudeAI™, the platform applies predictive and intelligent workflows directly within existing systems — reducing manual work, improving accuracy, and continuously optimizing results. With deep integrations across 500+ EHR and practice management systems and connectivity to 5,000+ payers, Waystar embeds seamlessly into current operations without disruption. Designed for revenue cycle leaders and their teams, Waystar combines advanced technology with intuitive workflows and dedicated client support to keep operations running smoothly. That way, providers can focus on what matters most: their patients and communities. Discover the way forward at waystar.com. Wondering if Waystar is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. ## Waystar User Interface ## Popular Waystar Alternatives Main Product Waystar 4.4 [(212)](https://www.softwareadvice.com/medical/waystar-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.17Value for money - 4.29Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1371)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.65Value for money - 3.75Customer support - 3.83Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [EZClaim](https://www.softwareadvice.com/medical/ezclaim-profile/) 4.5 [(128)](https://www.softwareadvice.com/medical/ezclaim-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.46Value for money - 4.53Customer support - 4.45Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price ## Waystar Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Waystar Features - Popular features found in Medical Billing Billing & Invoicing Claims Management Code & Charge Entry Compliance Tracking Dunning Management Insurance Eligibility Verification Practice Management Quotes/Estimates Remittance Advice - More features of Waystar Accounts Receivable Activity Tracking AI Copilot Alerts/Notifications API Audit Trail Batch Processing Case Management Cash Flow Management Claims Adjuster Management Claims Scrubbing Claims Settlement Claims Tracking Client Portal Communication Management Co-Pay & Deductible Tracking Credit Card Processing Customer Database Customer History Customer Management Customizable Dashboard Customizable Reports Customizable Templates Dashboard Creation Data Import/Export Data Security Data Verification Denial Management Document Management Document Storage EDI EHR/EMR Integration Electronic Claims Electronic Payments Financial Management For Anesthesiologists Forecasting For Healthcare Generative AI HIPAA Compliant Historical Reporting Insurance Management Invoice History Invoice Management Medical Billing Medication Management Monitoring Multi-Location Multi-Physician Multi-Provider Practice Paper-Based Claims Patient Engagement Patient Portal Payment Collection Payment Processing Payor Management Policy Management Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Recurring/Subscription Billing Reimbursement Management Reminders Reporting/Analytics Reporting & Statistics Revenue Management Revenue Recognition Role-Based Permissions Search/Filter Secure Data Storage Self Service Portal Task Management Task Scheduling Template Management Third-Party Integrations Transaction History User Management Workflow Automation Workflow Management ## Waystar Integrations AlayaCare Integration rated undefined from -1 review AxisCare Integration rated undefined from -1 review Alora Home Health Integration rated undefined from -1 review Sunwave Integration rated undefined from -1 review PHIMED Integration rated undefined from -1 review TELCOR RCM Integration rated undefined from -1 review See all 12 integrations ## Waystar User Reviews Overall Rating 4.4 Ratings Breakdown 5 64% 4 26% 3 4% 2 2% 1 4% Secondary Ratings Ease of Use 4.4 Value for money 4.2 Customer support 4.3 Functionality 4.4 Kristin H. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed April 2026 Best Clearinghouse! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Waystar is the best clearinghouse! I have been using them for 15 years and couldn't be happier. They have great customer support. They identify in the claim when there is a rejection what the issue is. You can pull copies of submitted claims. Pull EOBs. I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a billing company! Cons: The biggest issue I have is that they archive claims and remits after 2 years. With the world of audits and takebacks it would be nice to be able to get older items. Read More AF Alegria F. Verified reviewer Hospital & Health Care 10000+ employees Used daily for more than 2 years Review source Reviewed June 2026 Waystar Review 5 We greatly value Waystar’s expertise and support and truly appreciate the reliability and responsiveness they have demonstrated throughout our partnership. We were affected by the cyber-attack on Change Healthcare, which served as our clearinghouse for dental claims and vendor for patient statements. Waystar quickly helped us resume operations, restoring our patient statements first and subsequently getting our dental claims live again. We look forward to continued collaboration and further success together. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: We have found Waystar to be a highly efficient and trusted partner, offering advanced products and solutions (using AI and automation) that consistently exceed our electronic insurance claims and patient statement needs, resulting in faster payments and fewer errors for our electronic billing and patient statement operations. Our Waystar account management team is always highly responsive and collaborative, making our experience both efficient and enjoyable. Cons: The customer support can be better for both claims and enrollment as, sometimes it takes weeks before we get a response. Reasons for choosing Waystar Initially, it was the cost saving over the other competitors. Read More AT Altrina T. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed July 2019 Waystar 3 Previously 5 Ratings Breakdown 3 Ease of use Previously 5 3 Value for money 3 Functionality Previously 4 Pros: I love the dashboard, and rejected claim dashboard. I can make corrects and resubmit claims directly through waystar. it shows all the history. we can verify most insurances including medicare on waystar. Cons: it take to long to receive the same/similar information back from medciare. other programs that I have used in the past the information comes back instantly. I don't think I have ever been able to get he information in under 5 minutes on waystar. also there has been many time the same/similar function was not working. I also wish there was a way to get the payments run in waystart to post automatically into our system and we need more auto options. Read More VR Verified Reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed April 2026 Can't imagine switching! 5 Overall experience has been good. They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and affordability, I can't imagine switching. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: It does an excellent job with automations to determine front line rejections and access to eligibility and remits is very user friendly Cons: Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution Reasons for switching to Waystar We changed our billing procedures and claim processor Read More DL Dawn L. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed December 2025 Waystar - definitely not a Star 4 Overall, we have been less than completely impressed with Waystar. Although it's easier than our previous software, it gets very cumbersome when looking for a particular claim and its actual outcome. You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in timely filing denials. So now, we just can't rely on what's on the Waystar portal. Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: Waystar is much easier to use than our previous clearinghouse. We receive timely notifications via email when enrollments are due, which makes keeping up with all of the insurance companies easier. Cons: Waystar falls short in terms of customer service support. It just seems like the customer service representatives just want to close the case, not actually fix the problem. It's infuriating when they just decide to close a case without even checking to see if the problem has been resolved. Reasons for choosing Waystar TRIZETTO WAS NOT AN OPTION - I don't recall, but eClinical Works, our EHR advised that both products were about the same. Evidently, we made the wrong decision Reasons for switching to Waystar We made the switch when we moved to eClinical Works, thinking it would be a seamless integration with bidirectional speak, but that was not the case. Read More KD Kathy D. Verified reviewer Hospital & Health Care 11-50 employees Used weekly for more than 2 years Review source Reviewed June 2026 From a relationship value point of view 5 10/10! We have had a great experience since day one of implementation. We value our relationship with Waystar and hope to continue it for a long time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer support and collaboration are amazing. They listen to their customers and understand our needs when building new features or enhancements. It really is a customer in mind culture on all levels. Cons: Least, but definitely not a dislike is the patient pay platform support. The feature is still great but the service and support team doesn't seem to be as knowledgeably and have the flexibility that the claims side has. Reasons for choosing Waystar Seemed to be the most advanced and flexible to our individual needs Reasons for switching to Waystar Relationship and support issues. Cost kept rising while support declined. Read More CR Carrie R. Verified reviewer Hospital & Health Care Self-Employed Used daily for more than 2 years Review source Reviewed April 2020 Choose Another Company...much better options out there than Waystar 1 I haven’t been happy with the service when they were NAvicure or Waystar. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I didn’t feel that their software was very useful. Cons: The company is costly. There clearinghouse isn’t very effective with all insurances. I had to manually bill some insurances since their clearing house couldn’t do it. They charge you extra to find out about denials. When you have issues, you can’t reach customer service well. There customer service isn’t good with getting back to you. When you leave their service, they require 90 notice to get there money. When you give notice on April 24, they cancel you on 7/30 to get as much money as they can. By the way, my renewal date was June 1, but they still made me go to 7/30 to pay them. When asked to talk to a supervisor, \[SENSITIVE CONTENT HIDDEN\] in Customer Relations kept telling me that I had to pay up to 7/30 or could pay all 90 days fees now to be done on 4/30. I asked 3 times for a supervisor and didn’t hear from anyone. They just want money and don’t care about their customers. Reasons for choosing Waystar It seemed ok at the time. Reasons for switching to Waystar Cost effective; telehealth; easy to use; great customer service Read More LH Lisa H. Verified reviewer Medical Practice 1001-5000 employees Used daily for more than 2 years Review source Reviewed June 2026 Waystar beats any other clearinghouse...they're second to none. 5 Waystar is user-friendly, integrates with EHR/EMR systems without issue, provides detailed reporting, uses AI and automation to reduce claim denials and rejections with a support team from top to bottom ready to assist in every possible. Any medical provider or billing company will not be disappointed.. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Waystar is highly secure with the two-factor authentication, has responsible, mature customer support on all levels providing regular updates, very user friendly for all technology levels even if someone is used to the "old school" way of billing. Waystar always responds quickly and efficiently with anything we bring to the table; collaborating both internally and with us without hesitation. Waystar is a wonderful partner to us; I simply can't fathom using any other clearinghouse nor doing any kind of medical billing without them by our side. Waystar provides extreme value for our dollars and offers a wide variety of products and applications to meet any type of medical billing need. Cons: Honestly, I'm hard pressed for any "cons". If any, the smaller "mom and pop" biller may find the pricing higher than others and perhaps the variety of applications and tools to be "overwhelming" to them. That being said, they should give view a "demo" and not be afraid as I believe they'll find they'll save manual efforts and costs in the long run... Read More KJ Kyla J. Verified reviewer Medical Practice 1001-5000 employees Used daily for more than 2 years Review source Reviewed June 2026 Waystar Overview 5 Customer support and team collaboration is amazing. We have been with Waystar when they were previously Navicure. Great company! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The overall value and leadership that is given over the years has been wonderful. I highly recommend Waystar. Cons: I don't have anything I can honestly say that I dislike about Waystar. They do a great job in all areas. Read More DN David N. Verified reviewer Medical Practice 51-200 employees Used daily for more than 2 years Review source Reviewed April 2025 Waystar is the best 5 I love how convenient the software is to monitor payment plan declines and how easy it is to edit a payment plan. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I use the software multiple times a day. I love how convenient it is to take credit card payments and setup payment plans Cons: Too many fields to fill out when the system recognizes the account number Read More Showing 1 - 10 of 212 Reviews [See All Reviews](https://www.softwareadvice.com/medical/waystar-profile/reviews/) ## Waystar Popular Comparisons [Tebra vs Waystar](https://www.softwareadvice.com/medical/kareo-profile/vs/waystar/)[athenaOne vs Waystar](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/waystar/)[RXNT vs Waystar](https://www.softwareadvice.com/medical/rxnt-emr-profile/vs/waystar/)[EZClaim vs Waystar](https://www.softwareadvice.com/medical/ezclaim-profile/vs/waystar/)[Carepatron vs Waystar](https://www.softwareadvice.com/medical/care-patron-profile/vs/waystar/)[ModMed vs Waystar](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/waystar/)[Jane vs Waystar](https://www.softwareadvice.com/compare/70093-waystar/vs/86099-Jane-App/)[NextGen Office vs Waystar](https://www.softwareadvice.com/medical/nextgen-profile/vs/waystar/)[ChiroFusion vs Waystar](https://www.softwareadvice.com/medical/chirofusion-profile/vs/waystar/)[DrChrono vs Waystar](https://www.softwareadvice.com/medical/drchrono-profile/vs/waystar/)[AdvancedMD EHR vs Waystar](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/70093-waystar/)[DocVilla vs Waystar](https://www.softwareadvice.com/medical/docvilla-profile/vs/waystar/)[Advanced Data Systems vs Waystar](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/vs/waystar/)[CollaborateMD vs Waystar](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/waystar/)[Qualifacts Insync vs Waystar](https://www.softwareadvice.com/compare/70093-waystar/vs/421013-InSync-EMR/)[eClinicalWorks vs Waystar](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/waystar/)[SPRY vs Waystar](https://www.softwareadvice.com/medical/spry-profile/vs/waystar/)[SimplePractice vs Waystar](https://www.softwareadvice.com/medical/simplepractice-profile/vs/waystar/) [Compare All Alternatives](https://www.softwareadvice.com/medical/waystar-profile/alternatives/) ## Other Top Recommended Medical Billing Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **236** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **204** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **168** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1371) Recently recommended **73** times Stuck Between Options? 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