# Waystar Software Reviews, Demo & Pricing - 2026 > Review of Waystar Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/waystar-profile --- [Home](https://www.softwareadvice.com/) / [Medical Billing Software](https://www.softwareadvice.com/medical/medical-billing-software-comparison/) / Waystar Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/waystar-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/waystar-profile/alternatives/) # Waystar 2026: Benefits, Features & Pricing Wondering if Waystar is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Waystar 4.4 [(208)](https://www.softwareadvice.com/medical/waystar-profile/reviews/) Pricing Pricing available upon request ### About Waystar Waystar offers a comprehensive and advanced Healthcare Revenue Cycle Management Solution. The core of the platform is designed to help healthcare providers simplify their payment processes, optimize financial performance, and enhance patient care. Waystar can support a wide range of provider types, such as physician and specialty practices, ambulatory surgery centers, clinical laboratories, durable medical equipment suppliers, federally qualified health centers, home health and hospice agencies, skilled nursing facilities, health systems, and children's hospitals. Waystar's suite of solutions covers the entire revenue cycle. The platform provides a seamless and effortless revenue management experience, using cutting-edge AI and automation to ensure quick, accurate, and efficient payment processing for organizations of all sizes and types. With a focus on versatility and technology innovation, Waystar's unified database offers more accurate analytics to transform healthcare payments. The platform is equipped with various modules to cater to different stages of the revenue cycle, such as Financial Clearance, Revenue Capture, Claim and Payer Payment Management, Denial Prevention and... Recovery, and Analytics and Reporting. Clients can benefit from features like Eligibility Verification, Charge Integrity, Patient Estimation, and advanced solutions like Claim Attachments, Appeal Management, and Payment Reimbursement. For claim and payer payment management, Waystar provides claim monitoring, Medicare management, payer reimbursement, remittance and deposit management, EOB conversion, and patient reimbursement. The platform further enables denial prevention and recovery, as well as advanced analytics and reporting. Waystar's platform is designed to meet the needs of healthcare financial leaders, revenue cycle management teams, and patients. The platform's automation empowers providers to focus on high-value efforts and apply the human touch where it matters most - in caring for their patients and communities. Healthcare organizations can gain better financial visibility, speed up payments, increase revenue, improve productivity, and achieve greater success with Waystar. Through intuitive workflows and actionable financial insights, Waystar streamlines revenue processes and helps organizations collect revenue efficiently. The platform's award-winning support team ensures that organizations receive the necessary guidance and assistance to keep their revenue cycle functioning smoothly. With positive client testimonials highlighting the effectiveness of Waystar's solutions and the significant cost savings and operational improvements experienced by partnering organizations, it's evident that Waystar stands out as a reliable and innovative platform in the healthcare revenue management space. Wondering if Waystar is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. ## Waystar User Interface ## Popular Waystar Alternatives Main Product Waystar 4.4 [(208)](https://www.softwareadvice.com/medical/waystar-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.15Value for money - 4.29Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1368)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.83Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [EZClaim](https://www.softwareadvice.com/medical/ezclaim-profile/) 4.5 [(128)](https://www.softwareadvice.com/medical/ezclaim-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.46Value for money - 4.53Customer support - 4.45Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price ## Waystar Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Waystar Features - Popular features found in Medical Billing Billing & Invoicing Claims Management Code & Charge Entry Compliance Tracking Dunning Management Insurance Eligibility Verification Practice Management Quotes/Estimates Remittance Advice - More features of Waystar Accounting Integration API Appointment Scheduling Audit Management Case Management Charting Claims Adjuster Management Claims Scrubbing Claims Tracking Co-Pay & Deductible Tracking Credit Card Processing Customer History Customer Management Customizable Reports Data Verification Denial Management EDI EHR/EMR Integration Electronic Claims Electronic Payments EMR/EHR For Anesthesiologists For Healthcare Forms Management Generative AI HIPAA Compliant ICD-10 Compliance Invoice History Invoice Management Medical Billing Medication Management Monitoring Multi-Location Multi-Physician Paper-Based Claims Patient Intake Payment Collection Payment Processing Payor Management Reimbursement Management Revenue Management Risk Assessment Search/Filter Therapy Notes Third-Party Integrations Transaction History ## Waystar Integrations AlayaCare Integration rated undefined from -1 review AxisCare Integration rated undefined from -1 review Alora Home Health Integration rated undefined from -1 review Sunwave Integration rated undefined from -1 review PHIMED Integration rated undefined from -1 review TELCOR RCM Integration rated undefined from -1 review See all 12 integrations ## Waystar User Reviews Overall Rating 4.4 Ratings Breakdown 5 63% 4 26% 3 4% 2 2% 1 4% Secondary Ratings Ease of Use 4.4 Value for money 4.2 Customer support 4.3 Functionality 4.4 Kristin H. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed April 2026 Best Clearinghouse! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Waystar is the best clearinghouse! I have been using them for 15 years and couldn't be happier. They have great customer support. They identify in the claim when there is a rejection what the issue is. You can pull copies of submitted claims. Pull EOBs. I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a billing company! Cons: The biggest issue I have is that they archive claims and remits after 2 years. With the world of audits and takebacks it would be nice to be able to get older items. Read More DL Dawn L. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed December 2025 Waystar - definitely not a Star 4 Overall, we have been less than completely impressed with Waystar. Although it's easier than our previous software, it gets very cumbersome when looking for a particular claim and its actual outcome. You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in timely filing denials. So now, we just can't rely on what's on the Waystar portal. Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: Waystar is much easier to use than our previous clearinghouse. We receive timely notifications via email when enrollments are due, which makes keeping up with all of the insurance companies easier. Cons: Waystar falls short in terms of customer service support. It just seems like the customer service representatives just want to close the case, not actually fix the problem. It's infuriating when they just decide to close a case without even checking to see if the problem has been resolved. Reasons for choosing Waystar TRIZETTO WAS NOT AN OPTION - I don't recall, but eClinical Works, our EHR advised that both products were about the same. Evidently, we made the wrong decision Reasons for switching to Waystar We made the switch when we moved to eClinical Works, thinking it would be a seamless integration with bidirectional speak, but that was not the case. Read More AT Altrina T. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed July 2019 Waystar 3 Previously 5 Ratings Breakdown 3 Ease of use Previously 5 3 Value for money 3 Functionality Previously 4 Pros: I love the dashboard, and rejected claim dashboard. I can make corrects and resubmit claims directly through waystar. it shows all the history. we can verify most insurances including medicare on waystar. Cons: it take to long to receive the same/similar information back from medciare. other programs that I have used in the past the information comes back instantly. I don't think I have ever been able to get he information in under 5 minutes on waystar. also there has been many time the same/similar function was not working. I also wish there was a way to get the payments run in waystart to post automatically into our system and we need more auto options. Read More BN Betty N. Verified reviewer Medical Practice 2-10 employees Used monthly for more than 2 years Review source Reviewed March 2025 Beware of Waystar’s Hidden Auto-Renewal & Illegal Price Hikes 1 Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to exit. If you sign up, be prepared for hidden fees, forced renewals, increased pricing, and an uphill battle if you ever try to leave. If you’re a practice owner, read the fine print carefully before signing with Waystar. There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that don’t rely on deception to keep customers. We originally signed a contract in 2015 with Navicure, which later became Waystar. The contract contained a 24-month auto-renewal clause, meaning if we didn’t cancel at least 90 days before renewal, we were locked in for another 2 years because they use a "go live date" instead of the signed contract date and considered us passed the 90 day window to cancel before auto renewal. In January 2025, we received only 60 days’ notice (not the required 90) that our prices would increase. The price increased from $115.43 to $365.43 per month—a greater than 200% increase, when the contract explicitly states that annual increases cannot exceed 5% unless justified by CPU-H inflation rates. They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able to use. Ratings Breakdown 5 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: We had been customers for 10 years, back when it used to be Navicure. I can't believe this is how they treat long term customers. Cons: 🚨 Predatory Auto-Renewals: The contract renews for two years at a time, and they do not send proper reminders before you’re locked in again. 🚨 Unlawful Price Increases: They increased our rates without contractually required notice and far beyond what was allowed (over 200%) 🚨 No Way to Leave: They refuse to let clinics exit the contract early unless you pay the entire balance upfront—even if you’re not using the service. 🚨 Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay additional fees to reactivate. Read More JS Jeanne S. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed September 2022 Functional, easy-to-use software 5 Consistent product with results. New features added regularly Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Integrates with eClinicalworks EMR. Claim information drops immediately into our EMR Cons: New features and functions that are added require additional fees. Reasons for switching to Waystar Claim batches were getting lost. Was not easy to use. Read More CR Carrie R. Verified reviewer Hospital & Health Care Self-Employed Used daily for more than 2 years Review source Reviewed April 2020 Choose Another Company...much better options out there than Waystar 1 I haven’t been happy with the service when they were NAvicure or Waystar. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I didn’t feel that their software was very useful. Cons: The company is costly. There clearinghouse isn’t very effective with all insurances. I had to manually bill some insurances since their clearing house couldn’t do it. They charge you extra to find out about denials. When you have issues, you can’t reach customer service well. There customer service isn’t good with getting back to you. When you leave their service, they require 90 notice to get there money. When you give notice on April 24, they cancel you on 7/30 to get as much money as they can. By the way, my renewal date was June 1, but they still made me go to 7/30 to pay them. When asked to talk to a supervisor, \[SENSITIVE CONTENT HIDDEN\] in Customer Relations kept telling me that I had to pay up to 7/30 or could pay all 90 days fees now to be done on 4/30. I asked 3 times for a supervisor and didn’t hear from anyone. They just want money and don’t care about their customers. Reasons for choosing Waystar It seemed ok at the time. Reasons for switching to Waystar Cost effective; telehealth; easy to use; great customer service Read More SC Santin C. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed August 2019 Easy to Use 5 I like using all the apps within ESolutions. I really like the MAVEN software for submitting ADRs and appeals. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like the ease of use between all the apps in Esolutions. The eligibility checks for monthly is a great feature to have. Cons: Sometimes the eligibility takes a long period of time. Reasons for switching to Waystar It was not user friendly, especially claim resubmission. I also had a previous poor customer service experience. Read More DN David N. Verified reviewer Medical Practice 51-200 employees Used daily for more than 2 years Review source Reviewed April 2025 Waystar is the best 5 I love how convenient the software is to monitor payment plan declines and how easy it is to edit a payment plan. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I use the software multiple times a day. I love how convenient it is to take credit card payments and setup payment plans Cons: Too many fields to fill out when the system recognizes the account number Read More DM Danielle M. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed November 2025 Great claims submission software 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Very user friendly for submitting electronic medical claims. Easy to make claim edits and claim resubmissions Cons: My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can do this Read More Cyrena A. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for less than 2 years Review source Reviewed January 2018 Using Navicure for the 1st time was fairly easy. 5 Easier way to find the reason of the rejected and denied claims daily. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Navicure is absolutely great for daily reporting! There are various reports that can be review such as the daily productivity, rejection and denial type on your claims. You can work them by the denied reason, insurance company or the dates of service. Cons: Some of the rejections reason/descriptions are not that clear and sometimes will need the help from customer service to determine the best way to fix however here is short wait time to get assistance. The rejection also sometime duplicate in more than on category but when one is completed it does remove it's self from the other categories as well. Read More Showing 1 - 10 of 208 Reviews [See All Reviews](https://www.softwareadvice.com/medical/waystar-profile/reviews/) ## Waystar Popular Comparisons [Tebra vs Waystar](https://www.softwareadvice.com/medical/kareo-profile/vs/waystar/)[athenaOne vs Waystar](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/waystar/)[RXNT vs Waystar](https://www.softwareadvice.com/medical/rxnt-emr-profile/vs/waystar/)[EZClaim vs Waystar](https://www.softwareadvice.com/medical/ezclaim-profile/vs/waystar/)[Carepatron vs Waystar](https://www.softwareadvice.com/medical/care-patron-profile/vs/waystar/)[ModMed vs Waystar](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/waystar/)[Jane vs Waystar](https://www.softwareadvice.com/compare/70093-waystar/vs/86099-Jane-App/)[ChiroFusion vs Waystar](https://www.softwareadvice.com/medical/chirofusion-profile/vs/waystar/)[DrChrono vs Waystar](https://www.softwareadvice.com/medical/drchrono-profile/vs/waystar/)[DocVilla vs Waystar](https://www.softwareadvice.com/medical/docvilla-profile/vs/waystar/)[AdvancedMD EHR vs Waystar](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/70093-waystar/)[NextGen Office vs Waystar](https://www.softwareadvice.com/medical/nextgen-profile/vs/waystar/)[CollaborateMD vs Waystar](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/waystar/)[Advanced Data Systems vs Waystar](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/vs/waystar/)[Qualifacts Insync vs Waystar](https://www.softwareadvice.com/compare/70093-waystar/vs/421013-InSync-EMR/)[eClinicalWorks vs Waystar](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/waystar/)[SPRY vs Waystar](https://www.softwareadvice.com/medical/spry-profile/vs/waystar/)[Epic vs Waystar](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/vs/waystar/) [Compare All Alternatives](https://www.softwareadvice.com/medical/waystar-profile/alternatives/) ## Other Top Recommended Medical Billing Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **211** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **183** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **129** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1368) Recently recommended **70** times Stuck Between Options? Our experts can help you compare Waystar with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice