5
4
3
2
1
Ease-of-use
4.4
Customer Support
4.3
Value for money
4.2
Functionality
4.4
"Customer support has always been very good and the site is easy to use. Help features are also of great value when we hire new staff or need to find answers to questions."
"Navigating the system is effortless, and the reports are fantastic. Waystar identifies all rejections and gives clear instructions on how to resolve the issue."
"I really like how simple it is to navigate the site and appreciate the links that are available when I need help understanding how to fix something on a claim for resubmission."
"The rejection messages given are extremely confusing. Very hard to figure out how to fix the actual problem."
"After my initial setup my statement went out, but the next month I uploaded statements again and was told that there was a margin error. It was fixed but it caused a delay in statement processing."
"The billing is a little confusing. We have a parent account that used to be Zirmed and another large account that used to be Navicure."
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