WorkstationOne
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Most Helpful Reviews for WorkstationOne
1 - 6 of 6 Reviews
David
Medical Practice, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
No comparison
Easy start up and maintenance. Excellent efficiency. Easiest routine use of any similar sized product.
PROSI’ve tried several PACS solutions for reading mammography. This one has been the easiest to implement and use. Customer support, not often needed, has been quick and effective. Just added a 4TB SSD to test the system capacity
CONSThat I didn’t find it sooner. So far, I can’t think of any glaring negatives. I’ve had zero downtime with great reading efficiency. I recommend this to colleagues looking to enter the remote reading field
Reason for choosing WorkstationOne
Better workflow
Vendor Response
Dr B, it has been a pleasure working with you over the last couple of years. Thanks for introducing WorkstationOne to your colleagues - word of mouth recommendations help spread the word. Your telemammography setup is a model that other customers can follow, so your experience with that is valuable to us and others entering the field.
Replied April 2023
David
Medical Practice, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
A System That Facilitates Rapid High Volume Screening
Very positive. [sensitive content hidden] has been very quick to respond and solve any problems we have encountered.
PROSIt requires minimal input in the form of keystrokes or mouse clicks; allowing me to concentrate on detecting cancers. It facilitates smooth rapid review of cases (we review approx 120 screening mammography cases per day).It does not waste my time or attention.
CONSI would like the ability to customise key commands, but this is not a big issue as the current format works very well.
Reason for choosing WorkstationOne
It was the system best optimised for high volume screening mammography review/interpretation. It works very well; allowing the radiologist to concentrate on the images rather than the interface. For me, that is the main function of the software; and 3Palms does this very well.
Vendor Response
Dr O, we are pleased to hear that WorkstationOne is meeting your expectations for rapid reading of Mammography studies. You have been a long-term user of the system (probably more than 10 years now!), and so have seen the product evolve over the years, even as other components of your infrastructure have changed vendors. We aim to stay ahead of the competition, providing support for new features before anyone else. Thanks for your comment about the key commands - while we currently allow them to be configured on the menus, updating the system to allow re-assignment of keystrokes is something we will add in a future release - the important thing is to do it in a way that does not make the system appear more complex to operate!
Replied April 2023
Matthew
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Elite highly configurable mammography workstation
Strongly positive
PROSThe company is open to direct communication and feedback resulting in continued active development. With 35 years of mammography experience, I can say that Three Palms Software is “BEST IN CLASS”. This software should be on your shortlist if you are searching for a high quality, continuously improving, highly configurable and feature rich mammography viewer.
CONSAdding features that would allow for interpretation of other modalities would certainly be helpful in the future.
Reasons for switching to WorkstationOne
Debility to use a flexible for featured, mammography viewer that is agnostic (works essentially with any PACs system)
Vendor Response
Dr V, Thanks for your comments - we take feedback seriously, and continually work on new features. Included in recent releases is improved support for reading CT, MR and US images via the "Compare" plugin. In appropriate domains we also partner with third parties to make plugin viewers available (such as the "br-viewer" plugin for 3D ultrasound). We will continue to add wider support in future releases. Patrick
Replied May 2023
Julie
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Working with WorkstationOne at a Solo Practice
As a solo practice radiologist, I was looking for a cost effective mammography workstation that was easy to use and allowed for timely image interpretation. Having utilized other workstations at various facilities, I greatly appreciate the functionality and reliability of WorkstationOne.
PROSThree Palm has been a pleasure to work with since the day it was installed at our office. The program is very user friendly and has all the key features needed for interpreting mammograms. The technical support is amazing! Any questions or issues that have arisen have been immediately addressed and resolved.
CONSI have utilized WorkstationOne for the past 10 years with no major issues.
Vendor Response
Dr G, thank you for your comments and for being a long-term user of WorkstationOne. We work to help all our customers be efficient and effective when reading mammography, and we continue to innovate with each release.
Replied April 2023
Lisa
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Outstanding viewer
Reading from Multiple offices and Manufacturers allowed a single station for fast reading.
PROSMakes reading mammograms fast, efficient and improves accuracy.
CONSIt does not have a thin client or cloud based viewer
Reason for choosing WorkstationOne
Best flow for reading and the ease of bring priors in. Made reading tomo easy and fast.
Reasons for switching to WorkstationOne
Need 1 viewer that worked with all our mammography systems.
Vendor Response
Dr S, thanks for your comments. As a customer who has used WorkstationOne for a very long time, we appreciate your feedback over the years - that has made the system better for all users. Your comment about a cloud-based viewer is something we have been addressing in recent releases with better support for such deployments.
Replied April 2023
saman
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Streamlined system for mammography viewing and interpretation
Excellent.
PROSI have used Workstation One at my own teleradiology setup as well as in a private practice setting. It is easy and user friendly, limits hassles of complicated hanging protocols.
CONSWhen you use a tool, you have to reselect the tool each time
Reasons for switching to WorkstationOne
switched groups
Vendor Response
Dr I, Thanks for the feedback on WorkstationOne and our support for the product. For "reselect the tool" each time, this is a user configuration setting - you can change that behavior on the user settings (user controls, markup details, option "reset menu"). Contact our support line to get help changing your settings. Thanks, Patrick
Replied May 2023