--- title: "zHealth Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of zHealth. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if zHealth is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/zhealth-ehr-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Chiropractic Software](https://www.softwareadvice.com/medical/chiropractic-emr-billing-software-comparison/) / [zHealth](https://www.softwareadvice.com/medical/zhealth-ehr-profile/) / zHealth Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/zhealth-ehr-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/zhealth-ehr-profile/alternatives/) # zHealth User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 128 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 101 reviews (79%) - 4 stars: 14 reviews (11%) - 3 stars: 6 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 6 reviews (5%) ### Most mentioned pros - The platform saves our team time every day, allowing us to focus more on patient care instead of paperwork. - Texting, online booking, streamlined reports, and comprehensive UX. - We had a few demo calls with zHealth prior to implementation and we were impressed by the layout, online booking capabilities and billing functions. Since switching to zHealth, they have released their POS system and consistently update their software. ### Most mentioned cons - The SOAP notes and billing are not as customized as initially presented. - Not be able to change insurance or facility when a mistake was made - I wish I could modify my SOAP notes more, the system can be slow at times but I know they are working on that, and the clearing house they work with is tricky and slow. ## zHealth customer reviews Showing reviews 1-25 of 128 (page 1). ### Zhealth for Chiros - Overall rating: 5/5 - Reviewer: Deb S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience with Zhealth has been a positive one. If we have had any issues/questions our account rep has been able to help or employ his team to look into the "issue" #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am new to this industry/job and Zhealth has made it easy to figure out thru their "help" section on our account, customer service is AMAZING and they have tutorial videos to teach also #### Cons There really has not been anything I didn't like #### Reasons for choosing zHealth Cost, ease of set up, features we needed and program and the support we rec'd #### Reasons for switching to zHealth Didn't have the features we were in need of for the office --- ### SOAP note and billing - Overall rating: 4/5 - Reviewer: Joseph N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Its been overall a good experience and fair pricing. The tech support has been helpful and great at follow up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its accessible everywhere with no need to always install software. For the pricing and options available #### Cons The SOAP notes and billing are not as customized as initially presented. There was a bug or update that changed a function I was once able to use. #### Reasons for choosing zHealth ACOM was purchased by Chirotouch and I wanted something new #### Reasons for switching to zHealth Cost and functionality was the key factor #### Vendor response Dear Dr. Joseph, thank you for recommending us in your review! We’re glad we made your experience with us so far a great one and will be happy to help you again soon. Regards, zHealth Team Replied February 2026 --- ### NOT BAD NOT GOOD - Overall rating: 3/5 - Reviewer: MEGAN G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered IT HAS HAD ITS UPS AND DOWNS WHEN ITS GOOD IT GREAT BUT THE CONSTANT PROBLEMS HAVE BEEN A PAIN. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros ALL THE OPTIONS THEY HAVE AND THE IDEA OF WHAT THEY CAN PROVIDE #### Cons THERE ARE ALWAYS BUGS. A NEW ONE EVERY DAY IT SEEMS. THE FEATURES THEY HAVE DONT ALWAYS WORK, GLITCHES, OR SYSTEM IS DOWN #### Reasons for choosing zHealth PRICE AND OPTIONS IT CAME WITH #### Vendor response Hi Megan, Thank you for sharing your feedback. We sincerely apologize for any issues you've encountered. We understand that disruptive experiences can be overwhelming sometimes. We appreciate your recognition of the features, options, and the pricing that we offer. It's great to hear that when everything is working smoothly, your experience with zHealth has been positive. Our team is continually working to improve the stability and reliability of our software with the implementation of various new features. Your feedback is invaluable in helping us identify and address these issues more effectively. We really appreciate your patience as we strive to enhance our services. Please don't hesitate to reach out to our support team so we can work towards a resolution. Regards, zHealth Team Replied August 2024 --- ### Happy customer. - Overall rating: 5/5 - Reviewer: Mark T. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. Great product with many additional features. I think the features list is so extensive and would help many chiropractic offices with their admin needs, as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has everything I need to run my office and more. Texting, online booking, streamlined reports, and comprehensive UX. #### Cons Some small glitches here and there, but the support team is very responsive and accomodating with any concerns. #### Reasons for switching to zHealth zHealth has many more options especially electronic scheduling #### Vendor response Hi Dr. Mark! Thanks for sharing your 5-star review of our software. Feedback like yours is valued by every team member here and it gives us the motivation to continue innovating our software and improving our customer service. Regards, zHealth Team Replied February 2026 --- ### Run, don't walk, to get your hands on this! - Overall rating: 5/5 - Reviewer: Kenneth Q. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I would recommend this product hands down! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing product features and integrations make this product easy to learn and use. #### Cons Difficult to allow clients the option to reschedule. #### Reasons for switching to zHealth Calendly did not offer the client billing, or customization of the calendar that ZHealth does. #### Vendor response Dear Kenneeth, thank you for recommending us in your review! We’re glad we made your experience with us so far a great one and will be happy to help you again soon. Regards, zHealth Team Replied October 2024 --- ### zHealth within a Multi-disciplinary Chiropractic Office - Overall rating: 5/5 - Reviewer: Dana M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our check in/check out process + appointment booking is fast and efficient. I've been most impressed by the customer service we have received from the zHealth team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Integrating zHealth into our Sports Chiropractic facility was a breeze! We had a few demo calls with zHealth prior to implementation and we were impressed by the layout, online booking capabilities and billing functions. Since switching to zHealth, they have released their POS system and consistently update their software. Billing through zHealth is easy and straightforward, it has saved our billing department a lot of time and energy. We enjoy the fact that patients/clients can book with multiple providers in the office and can either do so with our front desk or online. zHealth also offers automatic appointment reminders, virtual intake forms and patient communication options. #### Cons There are a few features that our office would love to see... in depth CRM (client relations management) data and patient reporting + additional customizable options for SOAP notes. #### Reasons for choosing zHealth Mindbody was more gym/fitness based and didn't offer billing, EHR #### Reasons for switching to zHealth We moved from a 1 room facility with 2 computer stations to a 5+ room office with 8+ computer stations and needed flexibility with a web-based system. At the time, ChiroTouch was outdated. #### Vendor response Hi Dana, thank you for the wonderful review! We would just like to say thank you for being a part of zHealth family. We are very grateful for your continued patronage because we wouldn't be here without loyal customers like you. Even better, we got to see your practice grow and succeed. We hope you progress even more in the years to come and we keep giving your support in achieving new heights. Thank you again and have a great day! zHealth Team Replied October 2023 --- ### Content Chiropractic Clinic - Overall rating: 5/5 - Reviewer: Julie N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very happy with our decision to use zHealth, and we recommend it to other chiropractic offices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have tried other tools for scheduling, online appointment booking, charting, database management, merchant services, etc. and, in our experience, all competitor software/cloud services were far too complicated for our office. And that caused us endless strife. zHealth has been a refreshing change. The platform is simple and user friendly. The support team is responsive and professional. We can count on the Engineering team to roll out updates and fulfill feature requests. #### Cons We would love some advanced reporting options. I expect they will roll out improvements within the year. #### Reasons for choosing zHealth Fair pricing and simple interface. Also, it was recommended by a chiropractic billing specialist who prefers zHealth over competitors' products. #### Reasons for switching to zHealth Kareo (now Tebra) was wayyyy too big, with too many features and functions that did not apply to our practice - they only got in the way. And the support was abysmal. #### Vendor response Hi Julie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our software and customer service as 5-star as we strive to provide just that for all our customers. We look forward to serving you for many years to come. Best Wishes, zHealth Teeam Replied May 2024 --- ### Great tool to use in our office - Overall rating: 5/5 - Reviewer: Gregory S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros When we came on board with Zhealth a little over a year ago we had zoom meetings with our customer success specialist. I was given his cell phone number so I always have had a direct contact with ZHealth instead of being sent into some call center queue. When the representative we had took another job he gave his the name and phone number of our new rep. I would say there are 2 parts of the software I really like 1 is the reports feature, my chiropractic assistant does the billing for our office and she also tracks how many patient visits we have had each month. We have been doing this for 4 years and this software makes it very easy for her to access those numbers. The second feature that I really like is that my patients can be on their lunch break and schedule a same day appointment for later that day. #### Cons When I use the last visit report and put a date range in it will give me every visit that patient had during that range. I would like this to be a true last visit so I can tell when someone has not been to my office for an extended period of time, so that I can reach out to them. #### Reasons for switching to zHealth I liked the extra features that ZHealth provided like the body chart, kiosk check in, and the ease of use for my staff when it comes to invoices and SOAP notes. --- ### Happy Clinic review - Overall rating: 5/5 - Reviewer: Tarek E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As I said before. It is overall good. I would sign up with them again. I appreciate the constant improvements they make. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We first moved to zHealth to have a cloud experience. I was done with servers, licenses and updates. The second thing was customization. zHealth was able to create our own flow and EHR screens inside their system. Made the transition easy for the staff and ofcourse training and onboarding. It has the toys that come with cloud systems like email and txt communication. App integration. And I feel that the cost point is reasonable. Support is good for emergency. They have development Plan that adds features regularly. Also the patient app is free. #### Cons I feel that sometimes the system is designed for wellness individuals or single docs. It can handle locations. But I feel it is slightly less than robust for a big multi Dic clinic. We make it work. We requested some features that would make our life easier and waiting our turn in the development cycle. Overall it is all good. #### Vendor response Dear Tarek, Thank you for sharing your experience. We’re glad zHealth’s cloud-based setup, customization, and onboarding helped make the transition smooth for your team. We appreciate your feedback on support, ongoing feature development, and the patient app, and we’re grateful to support your practice. Thanks, zHealth Team Replied February 2026 --- ### Zhealth review - Overall rating: 5/5 - Reviewer: Omid F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. I have been very happy with the functionality and the Customer Service aspect of zHealth 100% #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve been extremely happy with zHealthfor our physical therapy practice. It’s intuitive, reliable, and clearly designed with real-world PT workflows in mind. Documentation is efficient and customizable, scheduling is smooth, and billing integrations have significantly reduced administrative headaches. The platform saves our team time every day, allowing us to focus more on patient care instead of paperwork.Overall, this EMR has streamlined our operations and improved both staff and patient experience—we highly recommend it to other physical therapy clinics. #### Cons All good. I don’t have any critical criticisms about it. I hope that you can keep up the good work and that we will prosper #### Vendor response Hi Dr. Omid, Thank you for the thoughtful and detailed review. We’re delighted to hear that zHealth is supporting your physical therapy workflows—from documentation and scheduling to billing—and helping your team spend more time on patient care. We truly appreciate the recommendation and look forward to continuing to support your practice’s success. Thanks, zHealth Team Replied February 2026 --- ### Easy for Chiros - Overall rating: 5/5 - Reviewer: John V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered With a great EMR system and easy of scheduling I appreciate zHealth as well as the cost for a solo doctor. I like that the system has the ability to expand without crazy increase in costs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to navigate inside the program. Easy to input new patients and send billing invoices or payments. #### Cons Not a fan of the integrated payment software. #### Reasons for choosing zHealth Cost and easy to use in demo at a seminar vs the others. #### Reasons for switching to zHealth ChiroTouch was simply too expensive for a solo doctor and the features I used and needed. #### Vendor response Thank you so much John for the great review! If there is anything else we can provide for you or questions we can answer, please get in touch with us! Replied June 2023 --- ### Practical and amazing software - Overall rating: 5/5 - Reviewer: Jacqueline V. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing product and support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Efficient and very easy to learn the system #### Cons Transitioning into the new system was challenging at times #### Reasons for choosing zHealth Cloud based and more efficient features as well as price #### Reasons for switching to zHealth More automated features we wanted --- ### A World of Difference - Overall rating: 5/5 - Reviewer: Peter C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Much easier then paper SOAP notes. Patient accounts are up-to-date. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of Use Very patient trainers software makes sense #### Cons The learning process of a new software. Have not grasped the report process yet. #### Reasons for switching to zHealth After the Clearinghouse switch from Blue Cross to Availity, the Disc Doctor was not programmed properly to accommodate changes. Also we found major errors with posting in Disc Doctor and had to audit all accounts. #### Vendor response Dear Peter, Thank you so much for your glowing five-star review! We truly appreciate your support and are delighted to hear about your positive experience with zHealth. Regards, zHealth Team Replied April 2024 --- ### More features than other EHRs - Overall rating: 5/5 - Reviewer: Jason A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love ZHealth features It basically takes the place of a check in associate at the front desk. I love the patient check in feature! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have tried many EHRs and ZHealth delivers the most features. We love the customization process. The software flows with our protocols for exams and treatments. #### Cons Not coat efficient for scaling my business. We are growing into multiple docs and locations and the costs could be better for our scenario. Other softwares are more friendly in this way. #### Vendor response Hi Dr. Jason, Thanks so much for the review! We’re really glad the software is helping your clinic run more smoothly. Appreciate you being part of our community. Regards, zHealth Team Replied February 2026 --- ### Great Product. Lots of Features and Options. - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Onboarding was easy - - over the past year they continue to evolve and improve with additional support options. Our customer service rep was, and is, outstanding. Any issues or concerns we had were addressed quickly. This company is growing and has listened to their users which is evident by updates and added features. IMO it is a great investment in your office, and if you like what you see, it will only be getting better and better. The text reminders alone have paid for the product multiple times over by drastically reducing cancelations and no shows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automatic text reminders have dramatically decreased cancel and no show rates. This has improved services and decreased frustration for our office. Visual layout is clean and intuitive. The integrated dictation is a really great feature. Customization options allow you to have your documentation flow very naturally. Patients can fill out intake forms online which simplifies the new patient time in the office while also improving documentation. Cloud based allows access anywhere and from multiple devices. Its a great feature for documentation, billing and to check the schedule when away from the office. Staff loves it. Customer support has been excellent. #### Cons I didn't switch sooner. We had "disconnected" procedures, and duplicate work in the past from other software product(s). zHealthEHR has greatly improved our efficiency and allowed us to feel "up to date" now with options and features that our older software did not provide. #### Reasons for switching to zHealth Wanted cloud based and the "up to date feel" and features that zHealth provides. Easy integration for all aspects of practice. --- ### Using ZHealth was one of the top two best decision I have made for my office. The other was location - Overall rating: 5/5 - Reviewer: Karen R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered I was very resistant to listening to a "sales pitch", but am very glad the representative was able to get through to me. He said the platform was made for doctors like me in mind. That is, without a doubt, true. I brag to my patients often of how happy I am with ZHealth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I don't have time to sit through training, this software was easy enough that I could start up and get most things done without watching the videos or reading the help section. I do recommend people take that time though. I can get what. I need from the very clear help instructions, usually, within 3 minutes. I have had to email the tech and they responded within 24 hours #### Cons I think I need to find another template; I haven't taken the time to do that yet. The SOAP notes and exam notes don't have as many options as I need. So, I end up typing it in into the dialogue boxes. #### Reasons for switching to zHealth That was colorful, but cumbersome, and the representatives kept "gas lighting" me every time I told them I had a problem. It could take months (or never) for problems to be corrected. That was a huge time and money suck. Also, I had time back then to train, and still had several problems with the platform. On a few occasions, my patient data was erased. --- ### talk to text at low cost - Overall rating: 5/5 - Reviewer: Michael N. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm quite happy. Like anything there is a learning curve. Once learned it's very easy. I keep finding new features i didn't know about. They're constantly updating software features. They even take advice and will implement it on the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Talk to text without a big investment or purchase. The price is reasonably low for what you receive. #### Cons I want some macros like another EHR uses. I want to just click and add and not type or speak and spell. #### Reasons for choosing zHealth Price and functionality. No purchase and it's on the cloud. #### Vendor response Dear Michael, thank you for recommending us in your review! We’re glad we made your experience with us so far a great one and will be happy to help you again soon. Replied December 2023 --- ### Chiro review - Overall rating: 5/5 - Reviewer: Venus C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ease of using the system and the fact that we can link family accounts. #### Cons Hard to make changes in a timely manner. We have to submit for changes in the back office to be made instead of making changes ourselves. #### Vendor response Hi VEnus! Thanks for sharing your 5-star review of our software. Feedback like yours is valued by every team member here and it gives us the motivation to continue innovating our software and improving our customer service. Regards, zHealth Team Replied August 2023 --- ### started using zhealth 3 years ago - Overall rating: 5/5 - Reviewer: Shelley L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered great experience so far #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the ease of use, the custom templates and the price #### Cons checking people out without finishing my note portion throws my numbers off, it doesnt allow me to be lazy! #### Reasons for choosing zHealth customization #### Reasons for switching to zHealth it was not custom enough #### Vendor response Hi Shelley, Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime. Regards, zHealth Team Replied July 2023 --- ### ZHealth EHR - Overall rating: 5/5 - Reviewer: Derek C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered No complaints #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and ease of trasferring old software contacts to new software, seamless #### Cons Customizing is slow process but worth the time #### Reasons for choosing zHealth Price and ability to integrate and do everything I needed, not as bulky as ChiroTouch and easier to use #### Reasons for switching to zHealth Financial #### Vendor response Hi Derek, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our product/service and we truly appreciate your support. Thanks, zHealth Team. Replied June 2023 --- ### It works - Overall rating: 5/5 - Reviewer: Dr V. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Z Health team has been promptly responsive in customer service #### Cons The statistics analytics could be improved to calculate things like average supplement sales per visit, gross service/gross supplements per doctor over a designated time frame, wait and treatment time per visit. #### Vendor response We appreciate you dedicating time to convey your experience. It brings us great pride to learn that our software has contributed to your satisfaction. Thanks, zHealth Team Replied November 2023 --- ### zHealth better than EPIC - Overall rating: 5/5 - Reviewer: Kyle G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered It is better than the other systems I have used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features I like is the built in conversation. #### Cons The reports could use more attention. More reports need to be added along customized reporting. --- ### Worth Every Penny - Overall rating: 5/5 - Reviewer: Amber Veta B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered zHealth has made my membership based practice run so smoothly. The search bar at the top of the home page has the answer and step by step screenshot procedure for ANY questions you may have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After searching high and low for an EHR that fit my practice, I stumbled upon zHealth. I was sold after out demo call. Its affordable, user friendly, and simple. It also gives the option to have membership based practice, which I could not find anywhere else for such a great value/price. Customer support is the best I've seen anywhere. #### Cons For future versions, I would suggest family profiles and the ability to use one credit card for an entire family on memberships. #### Reasons for choosing zHealth AffordabilityUser friendlyThorough #### Vendor response Thank you Amber for the amazing review! We put in the hard work to keep you and all of our customers happy. Have a nice day ahead! Regards, zHealth Team Replied July 2023 --- ### Great and very customizable software - Overall rating: 5/5 - Reviewer: Ari C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Fantastic. There have been very few problems and they were very accommodating and customizing my notes and getting back to me anytime there is an issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like to how customizable it was to make the soap notes exactly what I needed them to be. #### Cons There are a few minor glitches when scheduling appointments on the cell phone and counting down prepaid packages that have multiple people on them. #### Reasons for choosing zHealth the price and customizability --- ### Over Promised and Under Performed - And a 1 year contract - Overall rating: 1/5 - Reviewer: Todd L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros At first I thought the software would be good, until after you sign a one year agreement and then really get into it. Then you realize you're screwed. #### Cons The customer service and the 1-year contract. It should be month to month in case you change your mind. Also the $300 training fee. Many other softwares don't have this fee. ## More reviews [Next reviews](https://www.softwareadvice.com/medical/zhealth-ehr-profile/reviews/?page=2) --- zHealth Reviews, Pros and Cons - 2026 Software Advice