zHealth
About zHealth
zHealth Pricing
Basic: $99 per month per provider Advanced: $149 per month per provider
Starting price:
$99.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Medical Software
Most Helpful Reviews for zHealth
1 - 5 of 122 Reviews
Shelley
2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed September 2023
zHealth Worth the Price
Jennifer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
I am so glad we brought our practice into the 21st century with ZHealth EHR and billing software
If we have an issue I or my staff can create a ticket for service and it is usually addressed same day.
PROSOur main initial driver was getting a software that allowed online scheduling. We chose zHealth for that and I like that I can complete my notes from anywhere and that I can see my schedule from my phone. Our biller can work remotely, so that helped me keep my biller who has worked for us for almost 20 years.
CONSSwitching softwares is never easy, but it was worth it to get rid of our previous server-based software. I realized there was no way forward for our previous software. I wanted a company who would keep up with technology modernization and zHealth has been consistently adding new options over the past 2 years.
Reason for choosing zHealth
Insurance billing was not doable for us with the Jane software.
Reasons for switching to zHealth
Clinic Pro is a server-based software and we were having frequent issues with accessibility and function. We wanted online scheduling and it was not possible with this older software.
Vendor Response
Hi Jennifer, thank you for the wonderful review! We would just like to say thank you for being a part of zHealth family. We are very grateful for your continued patronage because we wouldn't be here without loyal customers like you. Thank you again and have a great day!
Replied September 2022
Gregory
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Great tool to use in our office
When we came on board with Zhealth a little over a year ago we had zoom meetings with our customer success specialist. I was given his cell phone number so I always have had a direct contact with ZHealth instead of being sent into some call center queue. When the representative we had took another job he gave his the name and phone number of our new rep. I would say there are 2 parts of the software I really like 1 is the reports feature, my chiropractic assistant does the billing for our office and she also tracks how many patient visits we have had each month. We have been doing this for 4 years and this software makes it very easy for her to access those numbers. The second feature that I really like is that my patients can be on their lunch break and schedule a same day appointment for later that day.
CONSWhen I use the last visit report and put a date range in it will give me every visit that patient had during that range. I would like this to be a true last visit so I can tell when someone has not been to my office for an extended period of time, so that I can reach out to them.
Reasons for switching to zHealth
I liked the extra features that ZHealth provided like the body chart, kiosk check in, and the ease of use for my staff when it comes to invoices and SOAP notes.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2023
This EHR is NOT for Acupuncturists and the customer service is challenging to work with
The worst customer service ...
PROSScheduling feature and the clearing house linked to EHR
CONSZhealth's EHR Customer service has been the worst that I have experienced as a practitioner for over 52 years. The sales team lies to sell you on the product and fails to deliver. The Customer Service Rep/ Manager has no consideration or regard for the client's needs and has been full of excuses. It has been extremely exhausting and challenging to work with Zhealth and the customer service ... For example, they failed to provide acupuncture templates for 6 - 8 months, and we were stuck using chiropractic templates. The billing and scheduling systems have glitches ... customer service team is slow to resolve issues or never addresses them. I encourage you to save your time and money and find a better company to partner with... these guys are a sham and a scam! We recently integrated with Jane EHR and the experience has been wonderful. A much better platform and Jane's customer service is solution oriented with a smile.
Reason for choosing zHealth
familiarity ... it was the biggest mistake. Finally integrated to a more improved EHR with way better customer service.
Reasons for switching to zHealth
Billing feature in Zhealth and Scheduling feature
Vendor Response
Dear Customer, We appreciate your sincere feedback regarding your experiences with zHealth. Our utmost commitment lies in maintaining transparency and honesty throughout our sales process, ensuring that we meet the diverse needs of our customers. We sincerely apologize that zHealth did not align well with your acupuncture office. Rest assured, we are actively addressing all inquiries and feature requests, and diligently assisting our customers in a timely manner. We encountered some challenges while implementing important upgrades to our scheduling and billing systems during May and June this year, but we successfully resolved those issues. We deeply regret any negative experiences you may have had with our support team, as we take pride in delivering high-quality service. We view these experiences as opportunities for growth and improvement. By learning from them, we strive to enhance the overall experience and provide a seamless journey for all our customers. A member of our team will be reaching out to you shortly to address any outstanding matters. Thank you, zHealth.
Replied July 2023
Kimberly
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Great Price / Great Value Chiropractic Software
We were looking for an affordable and easy to use chiropractic software for our new office. The zHealth team has been amazing from day one!
PROSI like that it was made to fit our practice. Initial consultations included giving information about which type of setup would work best for our office AND the customer service is quick and extremely friendly.
CONSThe most difficulty has come with adding the payment processing, but I don't know if that's the software or the bank that provides the processing.
Reason for choosing zHealth
zHealth was made for chiropractors and customized for our office
Reasons for switching to zHealth
We were opening a new office and needed a more affordable option.
Vendor Response
Dear Kimberly, thank you for your detailed review of our software .It means a lot to us that you chose zHealth for your new office setup and share your thoughts with the rest of our community and us. Your ideas and suggestions helped us make our software even better. We are always here to listen to your needs and customize our software so we can serve you in the best possible way. Thank you, and have a great day!
Replied September 2022
