zHealthEHR Software

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Find out more:

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About zHealthEHR

zHealthEHR is a cloud-based practice management solution that assists chiropractic clinics and practitioners with health center search and patient scheduling. Its key features include calendar management, SOAP note creation, billing and automated reminders. The application comes with a speech recognition functionality that assists chiropractors with SOAP note dictation and real-time speech-to-text conversion. With its patient portal feature, users can complete the pre-visit form and submit check-in time. The outcome assessment tool helps doctors score patient health and evaluate treatment procedures. zHealthEHR’s billing module allows accountants to create invoices, submit insurance claims and generate reports. It lets users import previous visitation charges ...

zHealthEHR Pricing

Basic: $99 per month per provider Advanced: $149 per month per provider

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Dictating SOAP notes

zHealthEHR User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 49 reviews

User Profile

kazusa

Verified reviewer

Company size: 51-200 employees

Industry: Higher Education

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

5 Stars!!!!

The support staff and his team are extremely helpful and ALWAYS answers questions immediately and helps with data and info. He helps me run reports when I need them and also advises when updates are being done tot he system regularly. Zhealth is a software that is up to date and the team is continuously making strides to make the program even more efficient.

Pros

Ease of use with the patient tabs and info, etc. can add in. It’s whenever necessary easily. Patient info is easily accessible.

Cons

Sometimes the information doesn’t get saved. But it could be our lack of being computer savvy.

Jennifer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Vital Versatility

I am very happy I made the switch to a software that is up to date with current technology and has plans to continue to evolve.

Pros

I like the ease of completing my patient notes from wherever I am. I can leave the office on time and finish up loose ends while riding in the car or relaxing on my couch.

Cons

I look forward to some of the report options being upgraded and possibly reminder pop ups for patient re-evaluations.

Reasons for choosing zHealthEHR

Chiro touch had multiple bad reviews from users in our online women’s group I didn’t know anyone in Michigan that was using Jane and I wanted to be sure the billing would be compatible. While there were a few challenges with ZHealth insurance billing for Michigan in the beginning, we now have it working well.

Reasons for switching to zHealthEHR

I switched because #1 my biller was working from home and using “go to my PC” in order to access the old software in the office. It was extremely slow. #2 I wanted to be able to access my notes at home and complete them #3 the old software was not evolving with the pace of technology and our server would crash often

Stacy

Company size: 2-10 employees

Industry: Medical Practice

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

May 2022

ZHEALTH EHR for Chiropractors

2 hours into setup we realized this is not going to work for our practice even though they kept saying it is customizable. When we gave them what we needed they said they could not do it with this system. So we would be paying $400/month and have to use our old system to create the narratives for our attorney network which means twice the work!!!!! Once we realized we politely said this system won't work for us. We spoke to several different people they all stated that was not their decision and they did not know WHO would handle our request. It took them an additional week and half to send and email stating they would not let us our of a year long contract and $400 month for wasting 2 hours of their time. Everyone was great during the selling process but once we needed help because we were unhappy they all acting like it was not their problem.

Pros

When they sold us we were told over and over that it was completely customizable. IT is not . When we sent our intake forms they told us it would take them 3 or 4 months to even get these into their system. It would never do the narratives we need for our attorneys. The final report with impairment is the most important report to us because we give this to attorney for them provide settlement.

Cons

IT IS NOT COMPLETELY Customizable!!!!!! The staff disappeared once they realized we had a problem. It will also take a long time in setup. They will schedule you setup time 1 hour at time 1x week. We wasted 2 hours on the schedule. So the setup will be ALOT longer than you think.

Reasons for choosing zHealthEHR

Because the sold me with completely customizable!!!! I made them aware that we do personal Injury and do not take major med. We are about 50.50 PI to cash. This system is way to expensive for a cash practice and does not do what a PI practice needs done.

Reasons for switching to zHealthEHR

We were trying to have one system that did all that we need. ZHEALTH says they can do that but they can't if you are doing impairment ratings and reports for attorneys.

Ronda

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Amazing Up to Date Software

Customer service is always on top with very little delay in response time. Change and updates easily obtained.

Pros

This software is extremely user friendly and easy to teach staff. The customization and constant updates are above and beyond any other software I looked into.

Cons

I have been using the system for a couple of years and can think of no cons. Any hiccups in the transition were corrected and addressed within a respectable time frame.

Reasons for choosing zHealthEHR

Best fit for our practice.

Reasons for switching to zHealthEHR

To many systems (WritePad, eThomas and Cloud Server) to old software with less access and customization options. zHealth was much more user friendly, up to date and saved us money.

Yaser

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2019

Streamlined and easy to use software, great for solo practice and accessible anywhere

Since I'm a solo practitioner I needed an EHR software that would be able to handle much of the tasks that would normally require a front desk office staff member, such as patient scheduling and office check-in procedures. It's been very helpful that patients can schedule themselves online, through a link on my website, and can check themselves in as well once they arrive at my office. It's also been great to be able to log into the software from anywhere, using a tablet or even my phone, to check my patient schedule etc. whenever I need to be out of the office during office hours. I would say overall one of the best things about the software for me has been the ability to use it from anywhere and from any device and that doing so is relatively smooth. Since the software is straightforward and streamlined and doesn't have too much bloated and unnecessary features, it runs quite fast and you wouldn't even know that it was on online web-based system due to how quickly the pages load, as long as you have a decent internet connection.

Pros

The software is quite intuitive and easy to use if you have a decent grasp of general computing and how to navigate menus. In fact there was no training included at all when I first began using the system, because it isn't really needed as long as you are a little computer-savvy. The software has built-in patient online self scheduling which automatically populates and syncs with the patient schedule on my end, as well as the option to have the patient self check-in on a tablet when they arrive at my office, both very useful features since I'm a solo practitioner. I also like the ability to check my patient schedule from anywhere using my phone, since the system is web-based and syncs across all the devices I use to access it, whether I'm at the office, at home, or out and about. There are a good amount of options, clickable boxes, and pulldown menus to help streamline the note-taking process. The SOAP note sections by default have clickable fields that cover most of the musculoskeletal type issues that a patient may be experiencing as well as text boxes to type your own detailed notes as needed. I have not yet made use of the dictation feature so I cannot speak to how accurate that is. You also have the option to copy forward sections of a previous note into a new note, as applicable and warranted, and create custom templates for routinely used sections. Also the customer support has been quite helpful and quick to act whenever I did have issues with the software.

Cons

Some features are not easily customizable on the fly but may possibly be updated per your needs by contacting the support team and requesting changes be made. There were also initially some bugs and glitches in the software when I first began using it, but many of these have been addressed through updates and contacting the support staff, who have generally been quite responsive and helpful.

Reasons for choosing zHealthEHR

Based on my understanding at the time I was reviewing all these software products, ChiroTouch seemed like it was somewhat more convoluted than I needed, more expensive, and not cloud based so I would only be able to access the software from my office. Jane App would have been a good option for my needs but it didn't have a patient self check-in feature as far as I could tell.

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