--- title: "Zingit Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zingit. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zingit is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/zingit-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / [Zingit](https://www.softwareadvice.com/medical/zingit-profile/) / Zingit Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/zingit-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/zingit-profile/alternatives/) # Zingit User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 154 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 114 reviews (74%) - 4 stars: 30 reviews (19%) - 3 stars: 10 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Moreover, the seamless integration with Chirotouch not only fosters operational efficiency but also ensures a cohesive and synchronized workflow between the SMS software and the Chirotouch platform. - Its user-friendly interface significantly contributes to a seamless experience, making navigation and message management intuitive for users of varying technical expertise. - Our patients get a reminder text for each of their appointments which allows for us to make sure we and they are staying on top of their care and reaching their health goals. ### Most mentioned cons - Some of our long time patients get annoyed with being asked to review over and over again when they have already, some who are on maintenance care schedules just back the check in date get annoyed since they are coming in soon anyways, this causes some of them to completely opt out of all texts as a whole. - The only issue we have had thus far is being able to put a patient on the schedule twice for 2 different treatments and streamline to only one reminder. - GUI is a bit confusing, sometimes to find a particular task. ## Zingit customer reviews Showing reviews 1-25 of 154 (page 1). ### Need a new way to reach patients? This is it! - Overall rating: 5/5 - Reviewer: Dr C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A very good simple yet complete interaction platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Online platform makes this reachable to any computer. Plus the ability to individualize information for specific patients. #### Cons At times, being online, my internet provider is down and this can limit platforms that are online based. But that is not the software company it is my internet people. --- ### Zingit has been a positive addition to our practice. - Overall rating: 5/5 - Reviewer: Karen F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Zingit was easy to implement. We uploaded our paperwork and can send it easily to the patients. This helps when the patient arrives, making that first visit go more smoothly. #### Cons Sometimes there is a delay in customer service. When the product goes down, it can disrupt the day. Getting someone on the other end of the line helps us know that it will be resolved as quikcly as possible. #### Reasons for choosing Zingit overall offerings #### Reasons for switching to Zingit More professional, easier, less manual application #### Vendor response Thank you for taking the time to review our platform, Karen! Glad to hear that Zingit has been a positive addition to your practice and that it's making sending paperwork to patients easy. Sorry to hear about the delay in customer service - we're constantly working to be as quick as possible! We'll certainly take your feedback into consideration. Replied June 2023 --- ### Ability to communicate with patients via text is a must - Overall rating: 3/5 - Reviewer: Kate M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ability to communicate with our patients on our time and the way most people communicate today (text). Text alert reminders are a must #### Cons The limited characters. Not being able to send videos. #### Vendor response Thanks for the kind review! We're happy to hear that texting and reminders have been beneficial for your practice. In terms of the 150 character limit, if you switch over to our Z-Suite inbox, you can toggle on MMS and the limit extends to 500 characters! This is totally free and simple to swtich over to. If you need assistance switching to Z-Suite, feel free to email support@zingit.com and we'll help you get set up! Replied June 2023 --- ### Added Value with Zingit - Overall rating: 5/5 - Reviewer: Kelsi P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the Zingit honors their long time customers and have added value to our monthly subscription by now offering review prompts instead of just reminder texts to our chiropractic patients we serve! It's been such a blessing to see our patient's positive experiences shared on online platforms that help encourage other to consider chiropractic care at our office! #### Cons This software is 90% user friendly. There currently is a restriction on the # of characters per text sent. This is cumbersome. I do look forward to their platform becoming more user friendly and omitting that character restriction. I look forward to very soon their platform having customization of our new patient appointment texts. Soon our new patient appointment texts will be able to include a link to our new patient paperwork, a link to our patient reviews, our office address, and more details that our established patient visits don't need for their day to day reminder texts. #### Reasons for choosing Zingit Initially, they came highly referred and we jumped on board to help decrease patient no show rates. Yet, now that they've added features, while staying competitive in price, I'm less likely to switch to another product at this time such as Sked or Review Wave. --- ### Text to customer/patients - GREAT for mitigating missed appointments - Overall rating: 5/5 - Reviewer: Jennifer R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In the past, we had to call patients to let them know they had missed an appointment. Sometimes we were unable to do that in a timely manner so were constantly, trying to reschedule and keep patients on track. It took quite a bit of man-power. Now that we have Zingit, our missed appointments are significantly less. Our patients love the convenience of texting us to let us know if they need to reschedule or are going to be late. It's great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zingit is very easy to use to communicate appointment times/reminders with our patients. So many people use their text messaging to keep track of everything these days, rather than email or phone calls. Zingit makes it simple to remind patients of upcoming appointments. #### Cons When patients send multiple texts or very long messages, the messages get broken down into separate texts and do not come through in logical order. And if a message has been replied to, but not yet cleared from the inbox, there isn't an indication that's happened unless you go to reply to it and see there's already a reply there. #### Reasons for choosing Zingit With Chirotouch (at the time) patients were unable to communicate back to us via the text message. 2 way - communication is so important! --- ### Setup and use very easy and functional, but could use more features - Overall rating: 4/5 - Reviewer: Christina L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Functions to our basic needs for communicating with patients #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Able to communicate with our patients via text; capability of reminders for our patients at different intervals; capability to send requests for reviews #### Cons Not able to control specificity of frequency of review request once one has already been made by the patient #### Reasons for choosing Zingit Few others work directly with ChiroFusion software which is what we currently use #### Reasons for switching to Zingit Price was main and only factor; otherwise, software performed and exceeded expectations for function and use #### Vendor response Thanks for taking the time to review us, Christina! We're glad to hear that patient texting, reminders, and review requests have been effective for your practice. We'll make sure your feedback on the inability to control review request frequency to our product team, as well. Replied June 2023 --- ### "I just text patients all day" - Me, everyday. - Overall rating: 5/5 - Reviewer: Kate K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is very easy to get a hold of trouble patients that won't return phone calls. The texting aspect makes it easy for them to respond at their convenience and text in for appointment times or rescheduling. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My patients do love the ease in which they can communicate with me. I appreciate the helpfulness of the Zingit staff. When I call in with a question or an issue, they assist me right away and update me with any changes. I don't know how we survived with out Zingit before! #### Cons I know this is a software thing, but patients will sometimes respond with emojis or send pictures, and they don't understand that the program isn't built for that. Not really a con, but it's just something funny that I deal with. #### Reasons for switching to Zingit The text appointment reminders were too unreliable, it would stop working over weekend, and so all of our Monday patients would have to be manually reminded. There was no 2-way communications with CT either, so Zingit was definitely the better option! --- ### Excellent Service All Around! - Overall rating: 5/5 - Reviewer: Travis O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Integrating ZingIt has been a very positive experience, and our front desk staff love that they're able to save time by texting patients rather than calling (for missed appointments, reschedules, etc.). Patients appreciate an added form of communication, and we have found that many patients prefer to correspond via text as opposed to e-mail or phone calls. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ZingIt is fast and easy to use, and our patients love the ability to receive text reminders for their appointments as well as the two-way texting function, where we can correspond via text in real time. #### Cons We wish we were able to customize when different patients receive their text reminders (i.e. 1 hour, 4 hours, 24 hours, etc. before appointments). The Dashboard takes a little getting used to, but is pretty user-friendly once you're familiar with it. #### Reasons for switching to Zingit We had some issues with reliability (texts not going out to patients if there was an issue with the server), and and we liked the idea of two-way texting with patients to save time, both for our front desk staff and for patients. --- ### Gets the job done - Overall rating: 4/5 - Reviewer: Carolyn F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Less no call, no shows; but it does make it too easy for people to flake out on their appointment if they can just shoot a text and not have a conversation about why. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros I love the ease this allows to communicate with patients. Patients also appreciate the reminders they get. This has decreased the amount of no call, no shows. #### Cons It has recently stopped alerting us when we have a new message so we're missing people's request to change appointment times. If patients type "cancel appt" the software has opted them out of the texting platform instead of letting us know to change the appointment. The layout on the computer has also recently changed and now we cannot read the entire message on the side bar because it is too stretched out and we need to open every single conversation if we want to read the whole thing. #### Reasons for choosing Zingit Zingit allows automated reminders that sync with our Chirotouch calendar and Zipwhip would've required us to manually schedule them out. --- ### Guzzardo Chiropractic Center - Overall rating: 5/5 - Reviewer: David G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very happy with our experience so far #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love that they said automatic reactivation texts asking how patients have been to try and get them back into the office #### Cons We aren't finding any cons as of right now #### Reasons for choosing Zingit none #### Reasons for switching to Zingit Solutionreach didn't offer all the services we needed and were priced higher #### Vendor response Great to hear your getting value out the reactivation texts and that there are no cons as of now! And we're happy to know that you chose our platform over Solutionreach :) Replied May 2023 --- ### Happy with product! - Overall rating: 5/5 - Reviewer: CAsey W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Patient communication is higher with this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This allows my staff to stay in contact with patients that would otherwise be lost in the wind. Some people like to text over phone calls. #### Cons I can't really think of any cons at this time. #### Reasons for choosing Zingit The salesman, at the time, was also the [sensitive content hidden]. #### Reasons for switching to Zingit Zingit really helped to simplify the process. --- ### Expensive, but worth it! - Overall rating: 5/5 - Reviewer: Laura w. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My staff spends less time on the phone yet my patients feel more engaged. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the appointment reminders and being able to have the app ask patients for reviews. It's a conversation i hate having. Now I'm put of it and still getting the reviews I need. #### Cons I think it's an expensive program, but I see the benefits of it. #### Reasons for choosing Zingit They integrated with my EHR. #### Vendor response Thanks so much for the kind review, Laura. We're so glad to hear that Zingit is helping you with your appointment reminders and online reviews! Replied April 2023 --- ### Easy to use but could benefit from some additional features - Overall rating: 4/5 - Reviewer: Melissa B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The largest benefit has been decreasing out missed appointments. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Appointment reminders are fantastic & have improved our missed appointments. The broadcaster is useful, but allowing more characters would be extremely helpful. #### Cons When messages fail, it would be helpful to see what phone numbers failed.Higher character allowance for texts. We have to send multiple texts to get our full message to patients.I'm the broadcaster, having the list of patients chosen seems like they show in a random order. It would be helpful to be able to organize the order by last name, appointment time, etc. --- ### Pretty Good! - Overall rating: 5/5 - Reviewer: Andrea G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The text feature and reminders are great, the paperwork being sent automatically has been a game changer. #### Cons A lot of trial and error. Customization feels like it never ends but that happens with a growing practice. #### Vendor response Thanks for taking the time to leave us a review, Andrea! Glad to see that texting, reminders, and automation are a game changer for you! Replied June 2023 --- ### good - Overall rating: 4/5 - Reviewer: Pamela S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I do not have to make reminder calls #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Patient reminders are sent out daily. it lets patients respond #### Cons Cost is on the higher end . I wish it was more affordable for us #### Reasons for choosing Zingit Contact made by Zingit rep sounded good #### Vendor response Hi Pamela, thanks for the kind review! Glad you're enjoying Zingit so far and that patient reminders have been effective for your practice! Replied June 2023 --- ### Appointment Reminders Made Easy - Overall rating: 5/5 - Reviewer: Sydney C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Automatically connects with our schedule to send appointment reminders via text. We also love how easy it is to message back and forth with patients, as if we were texting them. #### Cons There is no email option. There are times when we find that sending emails to patients instead of texts would be so helpful. #### Vendor response Thanks for the fantastic review, Sydney! We're pleased to hear that your practice is enjoying the ability to text back and forth with patients. Replied June 2023 --- ### Great product; easy to implement and use - Overall rating: 5/5 - Reviewer: Deann L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience overall; would definitely recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seamless integration; good customer support. Easy to use. #### Cons I wish it was priced more reasonably; less expensive #### Reasons for choosing Zingit Two way text feature #### Vendor response We greatly appreciate the kind review! We're pleased to see that our platform has been easy to use and that our customer support team has been helpful. We're thankful for the recommendation! Replied May 2023 --- ### Easy to Use Reminder System with Great Features - Overall rating: 4/5 - Reviewer: Andrew A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Patients have really liked the text reminders. It has helped with my retention and appointment show rate and now it is helping with reviews. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use with the text workstation. I recently was upgraded to pro and some of the review and reputation management features are great. I have had the upgrade for two days and have 3 new reviews. #### Cons The only negative is that sometimes I hear from patients that they sent a text back, but I did not receive it on my end. #### Reasons for choosing Zingit Features, service #### Vendor response Thank you for the awesome review and the product feedback. We appreciate having the opportunity to service you and your practice. :) Replied June 2019 --- ### So happy we switched to Zingit! - Overall rating: 5/5 - Reviewer: Natasha R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our service was outstanding from the get-go. CSR was extremely supportive and ensured that our needs were met. The general support line is FAST in their response and THOROUGH in their explanation of just about everything. We are very pleased!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Ridiculously AWESOME customer support (unlike their competitors). Reliable. It's so easy to speak with our patients now and we feel so much more connected. We are so glad we made the switch! #### Cons I wish the Front Desk Workstation was a little more savvy. I wish we could see previous conversations more easily so we could refer back when necessary. It would be nice to pull up a patient and see the most recent conversation quickly. The only other con I have is for families. We would love to use the birthday function, but we can't because it only goes out to one family member. I wish it could pull patient specifics so it could send ALL of our patients birthday reminders. #### Vendor response Thank you so much for the kind words! We appreciate the vote of confidence and the product wish list. We'll be sure to pass along to the dev team. :) Replied June 2019 --- ### Zingit helps us schedule more patients - Overall rating: 4/5 - Reviewer: Kathleen W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are able to get in touch with prospective patients immediately after they request an appointment by texting them and letting them know to expect a phone call from us in the next few minutes. Our contact rate has gone up dramatically since using Zingit texting. We're also able to easily schedule existing patients or chat with them about their care without having to find a time that they are available to speak by phone. Occasionally an email address bounces because we didn't hear correctly on the phone. A quick text asking for the email address and we have it in writing - no room for error there! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 2 things we love about this software - having the ability to 2-way text with patients and automated appointment reminders. We can get in touch with people much easier than playing phone tag and automated reminders save time for my team! #### Cons Can't send pictures or emojis. When people text back with a thumbs up, it comes through as a blank text. --- ### Notifications to client made easy - Overall rating: 5/5 - Reviewer: COURTNEY J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zingit is great. It interfaces with more EHR softwares than anyone else in this industry. I looked at 3 or 4 other companies to do business with prior to discovering Zingit and they didn't work with my somewhat common software. Zingit did. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Appointment reminders are great. Software syncs up with my EHR records following HIPPA laws and reminds patients of their appointments. This reduced the no-shows by 40%. #### Cons The user interface is a bit out of date. Sometimes it is slow to respond and it doesn't have some filing or organizational things that would make it run smoother. A little cluncky but functional. #### Reasons for choosing Zingit They interfaced with my EHR software and the other companies did not. They invested more into the user interface and less into software development. --- ### Keeps us in touch in a New Era - Overall rating: 4/5 - Reviewer: Mark M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zingit helps us reach out an touch our patients with gently reminders, birthday greetings, or just to rescedule an appointment without picking up the phone. Things work differently in the Era we live in and people don't answer the phone as easy as they do text. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fast and easy communication in the 21st century. #### Cons Sometimes other people get the number we use Zingit from and they get all kinds of offers on their cell phone. It isn't from us but we don't have a dedicated line. #### Reasons for choosing Zingit Meeting them at seminar and other Dr. Referrals made the difference on why we chose Zingit. --- ### Wonderful Customer Service! - Overall rating: 5/5 - Reviewer: Heidi R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Zing-It Solutions for a while now. We love the ease of the product. It is interactive and very user friendly. We are often able to contact patient via text much more easily than traditional phone calls. We especially love the customer service we have always received. They take time training their team. #### Cons The new reviews platform has a different "Short Code" number for their review requests. Patients, unless notified in advance" seem to this it is spam and do not follow the link. --- ### Must have to help grow your business - Overall rating: 5/5 - Reviewer: Mohamed S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love it. It helps remind the patient about their appointment. If we have change of hours it will send a quick reminder. It helps re-activate old patients. It helped a lot getting google reviews from old patients. Also, it asks our patients to write a review for us. #### Cons Nothing I love it. Keep everything the same. IF there is anything new please let me know. #### Vendor response Thank you for the great feedback. We appreciate the opportunity to help your practice provide a more efficient patient journey. Replied June 2019 --- ### Potential Money Maker - Overall rating: 5/5 - Reviewer: Erin J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I thought we had upgraded to the pro version after an email conversation with the support team but we have not had any further contact #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The software is simple to use and integrates with our appointment calendar. #### Cons Patients have commented that the text messages seem unlikely to come directly to or from the doctor. #### Reasons for switching to Zingit More functions in zingit #### Vendor response Thank you for the feedback. We read the commentary and a team member will reach out shortly. Thank you for being a valued client. :) Replied June 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/zingit-profile/reviews/?page=2) --- Zingit Reviews, Pros and Cons - 2026 Software Advice