Zingit
About Zingit
Zingit Pricing
Reduced pricing for annual packages!
Starting price:
$229.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Zingit
1 - 5 of 153 Reviews
David
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Guzzardo Chiropractic Center
We are very happy with our experience so far
PROSWe love that they said automatic reactivation texts asking how patients have been to try and get them back into the office
CONSWe aren't finding any cons as of right now
Reason for choosing Zingit
none
Reasons for switching to Zingit
Solutionreach didn't offer all the services we needed and were priced higher
Vendor Response
Great to hear your getting value out the reactivation texts and that there are no cons as of now! And we're happy to know that you chose our platform over Solutionreach :)
Replied May 2023
Christina
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Setup and use very easy and functional, but could use more features
Functions to our basic needs for communicating with patients
PROSAble to communicate with our patients via text; capability of reminders for our patients at different intervals; capability to send requests for reviews
CONSNot able to control specificity of frequency of review request once one has already been made by the patient
Reason for choosing Zingit
Few others work directly with ChiroFusion software which is what we currently use
Reasons for switching to Zingit
Price was main and only factor; otherwise, software performed and exceeded expectations for function and use
Vendor Response
Thanks for taking the time to review us, Christina! We're glad to hear that patient texting, reminders, and review requests have been effective for your practice. We'll make sure your feedback on the inability to control review request frequency to our product team, as well.
Replied June 2023
Terez
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2019
Zingit Review
Our patients and staff have found Zingit text reminders to be extremely helpful...when they work. The product itself is a great investment for any business dealing with appointment reminders. However, there are some necessary updates that need to happen on the Zingit side in terms of getting the correct information and making sure the product does what it's supposed to all the time.
PROSOur patients love the text reminders for their appointments! Our staff likes the ability to text/notify patients from a non-personal number.
CONSThe overall layout of the mobile workstation could be easier to use and navigate. We have also had some problems with text messages not being sent out and/or sent to the wrong person with incorrect times.
Zachary
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great service, not just a texting service
Very positive, great reviews, very good feedback as well, has driven business in and kept things going here very nicely.
PROSTwo way text ability, patients love that. Checking in with patients after they haven't been in for a little while is also a great feature, lots of people come in or at the very least thank us and let us know they are thinking of it. Online forms to email the patients are really easy to use and look very professional. Asking patients to review us and sending us the feedback is a wonderful feature that has really helped increase our reviews as well.
CONSPricing is higher but you do get a lot of really great features that would cost alot elsewhere too. Removing patients from lists and not opting out completely has been confusing and have gotten a few different answers on how to do, sometimes it works other times they still receive texts. Some of our long time patients get annoyed with being asked to review over and over again when they have already, some who are on maintenance care schedules just back the check in date get annoyed since they are coming in soon anyways, this causes some of them to completely opt out of all texts as a whole.
Reason for choosing Zingit
More features and two way texting.
Rachel
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Convenient Patient Care Management
Our overall experience as a clinic has been amazing. Their program is easy to learn and use and they have great training videos available. Any time we've needed to reach the customer service team directly, one of their team members has been on the phone with us in minutes and super helpful. We'd recommend Zingit to any practice looking to streamline their patient communication and limit no shows!
PROSWe use Zingit CONSTANTLY at our practice and our patients love it! Our patients get a reminder text for each of their appointments which allows for us to make sure we and they are staying on top of their care and reaching their health goals. It is so great to be able to easily reach patients in the way that is most convenient to them.
CONSOur office currently uses the original Zingit interface. We are excited to eventually switch over to using the Z-Suite inbox because it shows reminder, birthday and recall texts that are automatic and are not shown on the oldest interface conversation history but rather only on the admin dashboard. We have not been able to switch over to the Z-Suite inbox yet because the "Trash" feature is the most important feature to our team as it allows us to stay up to date on texts and discard those conversations that have been resolved.
Reason for choosing Zingit
We've been approached by other patient communication companies and are always confident that Zingit is the most innovative and well-rounded software of its kind in the industry. Other companies aren't able to compare to the variety and quality of services that Zingit offers.