ZirMed Ambulatory RCM is a cloud-based medical billing and revenue cycle management (RCM) suite for ambulatory practices including ambulatory surgical centers, obstetrics, gynecology, cardiology, gastroenterology, ophthalmology and dermatology. ZirMed helps users automate tasks related to eligibility management, claim scrubbing, reporting and more.
ZirMed’s real-time eligibility verification and coverage detection helps users and patients to confirm coverage prior to treatment, identify coverage a patient may not be aware of and estimate treatment costs. Point-of-service and self-pay payment collections options are available, as well as an online payment portal.
Patient statement tools enable users to design and send custom statements. Integration capabilities allow organizations to transmit and receive a variety of claims, payments, eligibility inquiries and other healthcare transactions. Payment analytics, remit management, explanation of benefits conversion and payer lockbox tools are also offered.
Phone support is available. Pricing is per user per month.
Nate from TMACOG
Specialty: Other specialty
Employees number: 11-50 employees
It really is best in class. Easy for billing, has long list of insurance companies they interface with, the only thing that could be improved would be eligibility checks.
Has integrations with almost every possible insurance company in the States. Easy to make edits and track payments. Has fantastic denial tracking and easy to make re submissions on denials. Eligibility checks are also fairly easy even though its probably its weakest component.
Eligibility checks could be improved somewhat. The reports are nice, but are time consuming to go through. No easy way to see if patients insurance has changed without going through them one by one.
derek from EAST JEFFERSON MEDICAL CLINIC
Employees number: 11-50 employees
Day to day insurance validity checks and billing that has a set price per bill instead per page. National address database check before sending bills to the wrong clinic
Able to run my clinic day to day knowing that patients have valid insurance and possible deductible amount. Allows us to give best patient care without unknowing giving the patient a big bill that will be from care rendered and deductible amount. Zirmed increases my clinic's ability to inform patient of deductible amounts prior so that patient understands amount they may be billed and the reason for the bill. From this, it gives patients the autonomy in their care. Zirmed also has a billing service that allows for import from billing software with set prices per bill (not page) and it checks a national database with address to make sure the bill is going to the correct patient.
The may con I have had with this is that our clinic representative left the company and we were not informed and the phone number wasn't reassigned or disconnected, which left me waiting for a return call that never came. After calling customer service, I was then reassigned
Thierry from Visiting Nurse Service of New York
For my company, this product offers revenue cycle management and auto insurance verification. Contracting with Zirmed has allowed the organization to speed up their verification process and provide visits to patients faster.
As with every service, the software is not infallible. Quite unfortunately so, since it is an accurate product. Where it fails is with insurances that are not verified or for those that do not reach the clearing house, the insurance processor has to revert to a manual process to verify eligibility.
Kassy from Artisan O & P
Employees number: 2-10 employees
All in one claim processing.
Claims billing, makes my job faster and easier, I love that I can bill almost every insurance with just the one program. I also LOVE the electronic EOB's and the fact that the auto populate in my practice management software.
The only thing I would be able to say is less than Ideal is the patient statement section. It doesn't always send statements in a timely manner. After my initial setup my statement went out, but the next month I uploaded statements again and was told that there was a margin error. It was fixed but it caused a delay in statement processing.
Elizabeth from LizIsWorkInIt
I find that ZirMed is on top of billing regulations. Claims are easy to correct. Adding insurance is a bit tricky as it removes information which has to be re-entered.